Your Name (Can be Anonymous): anna
Your Experience: I would rate my experience as “Very Bad” customer service. Your office hours state on the website I visited ” Monday- Friday from 8:30am to 4:30 pm – No appointment necessary. I went to their office on Friday 7/17/15 and got there 25 minutes before closing. The security guard ask me if I had an appointment. I told him no since according to their website no appointment was necessary. The guard stated that I couldn’t see them because it’s on an appointment basis only. So I asked him since I was already at the office could I make an appointment at that time. They were only assisting one patron at the time. The other agent was not assisting anyone at her desk. The guard would not allow me entry to speak with the available agent about the appointment process, or to notify them of the website error. He told me to make an appointment or call them and handed me an announcement stating that effective 3-9-15 their office is appointment only basis. Now, If I haven’t been in your office prior to this attempt, how would I be aware of this new policy?
My frustration is that I took off early from work in order to take the total 1 hour and 30 minute drive into Silverdale. I would expect a little compassion or consideration from your staff seeing that it is a website error!
Your Tax Office City: silverdale
Your Tax Office State: wa
Your Wait Time: none
Q) I’m trying to find where my 2021 taxes at. A) You can find out online if the IRS received your tax return and check the status of your refund or learn why your tax refund could be lower than you expected. For status updates visit: Find out if the IRS received your tax return and check the status of your refund. Learn […]
Q) How do I set up an appointment to come in and talk to someone? I filed my taxes with turbo tax this past year and received a letter saying I need to call a 1-800 number to verify my identity. I have been calling that number for over 6 months still no luck I got to talk to someone […]
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Q) I got a letter back saying that I have to prove my identity.i did that, I would like to know what I need to do next. I also wrote to letters. How do I get my money.or did some one already get it.im layed off work I could really use it.thank you for your time. A) According to the […]
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Every employer engaged in a trade or business who pays remuneration, including noncash payments of $600 or more for the year (all amounts if any income, social security, or Medicare tax was withheld) for services performed by an employee must file a Form W-2 for each employee (even if the employee is related to the employer) from whom: Income, social […]
I been calling the Where’s My Refund for several weeks. Calling 800-829-1040 or 800-829-1954. I filled & mailed our Senior form (married-joint) approx May 26th, 2020. Always the system tells me information is Not available. Mailed the tax forms from Mandan ND to Egden, Utah. I’m afraid the postal service could of Lost our envelope. I know with this Virus […]
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Q) Been trying to get “return transcript” for year ended 12/31/15 to apply for financial aid for daughter’s college. Efiled 12/31/15 return in late Feb., recd refund in mid-March. Irs.gov is telling me i) tax year 2015 cannot be ordered and ii) address does not match their records. I’ve been living at same address for 17 years. Should I make […]
When beginning a business, you must decide what form of business entity to establish. Your form of business determines which income tax return form you have to file. The most common forms of business are the sole proprietorship, partnership, corporation, and S corporation. A Limited Liability Company (LLC) is a relatively new business structure allowed by state statute.
After I explained my issues…I was told to call another number that would help me…when I questioned that “the local IRS # I called” hung up! I called the number I was given and was told to ask for a person at the end of the message…that didn’t happen – line went dead. I’m received notice May 15th that my […]
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Q) I want to know why I have not yet received my 2014 refund.I need to speak with someone concerning my 2014 tax return i have not yet received it. I ordered transcript from 2014 and 2015. The information on each 2014-2015 transcript are Identical but have different tracking numbers. I do not understand how my 2014 transcript have the same […]
Q) I received a letter from the IRS. They say I owe $21,000 in taxes and penalties. I can’t pay this and I don’t know what to expect. Any advice would be appreciated. A) Recommend you call the Tax Relief Hotline at 888-769-8983 for assistance.