Q) Been over than 21 days IRS received my return, not gotten my refund, why?
A) According to the IRS – IRS works hard to issue refunds as quickly as possible, but some tax returns take longer to process than others for many reasons, including when a return:
- includes errors,
- is incomplete,
- needs further review,
- is impacted by identity theft or fraud,
- includes Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process.
If we need more information to process your tax return, we will contact you by mail.
IRS representatives can only research the status of your return if it’s been 21 days or more since you filed electronically, more than six weeks since you mailed your paper return, or if Where’s My Refund? directs you to contact us. Our general telephone number is 1-800-829-1040. However, given our limited resources, our phone lines are going to be extremely busy this year – and there will frequently be extensive wait times.
Will Where’s My Refund? provide a refund status if I filed an amended return?
No, it does not provide information about amended tax returns. However you can check the status of your Form 1040X (PDF), Amended U.S. Individual Income Tax Return, using the “Where’s My Amended Return?” (WMAR) online tool and the new toll-free telephone line 866-464-2050 three weeks after you file your amended return. WMAR provides personalized, automated, and the most up-to-date information on the status of amended returns in both English and Spanish. You can check the status of a Form 1040X filed for the current year and up to three years prior.