“The local IRS # I called” hung up!

Q) After I explained my issues…I was told to call another number that would help me…when I questioned that “the local IRS # I called” hung up! I called the number I was given and was told to ask for a person at the end of the message…that didn’t happen – line went dead. I’m received notice May 15th that my stimulus was being sent as a debit card or check. Neither happened. I filled out Form 3911 as told by my Representatives’ staff back in July – nothing happened; I filled out another – this time faxed not mailed – on Oct 10. Waiting. All I want is for someone to tell me something. I received my State Refund back in March and finally my federal return early August. So any suggestions what I do now! Please

A) I’m sorry to hear that you had trouble getting through to the IRS. The IRS can experience high call volumes at certain times, which can make it difficult to reach a representative. Here are some tips to help you get through to the IRS:

  1. Call during off-peak hours. The best time to call the IRS is typically early in the morning or later in the evening, when call volumes are lower.
  2. Use the “Where’s My Refund?” tool on the IRS website. This tool can give you the most up-to-date information about your refund status without having to call the IRS.
  3. Use the IRS’s automated phone system. You may be able to use the automated phone system to get the information you need without having to wait on hold to speak with a representative.
  4. Consider visiting a local IRS office. If you’re unable to get through to the IRS by phone, you may be able to get assistance in person at a local IRS office.

If you continue to have trouble getting through to the IRS, you may want to consider reaching out to a tax professional or a low-income taxpayer clinic for assistance. They may be able to help you resolve any issues or answer any questions you have about your refund.


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