“The local IRS # I called” hung up!
Q) After I explained my issues…I was told to call another number that would help me…when I questioned that “the local IRS # I called” hung up! I called the number I was given and was told to ask for a person at the end of the message…that didn’t happen – line went dead. I’m received notice May 15th that my stimulus was being sent as a debit card or check. Neither happened. I filled out Form 3911 as told by my Representatives’ staff back in July – nothing happened; I filled out another – this time faxed not mailed – on Oct 10. Waiting. All I want is for someone to tell me something. I received my State Refund back in March and finally my federal return early August. So any suggestions what I do now! Please
A) I’m sorry to hear that you had trouble getting through to the IRS. The IRS can experience high call volumes at certain times, which can make it difficult to reach a representative. Here are some tips to help you get through to the IRS:
- Call during off-peak hours. The best time to call the IRS is typically early in the morning or later in the evening, when call volumes are lower.
- Use the “Where’s My Refund?” tool on the IRS website. This tool can give you the most up-to-date information about your refund status without having to call the IRS.
- Use the IRS’s automated phone system. You may be able to use the automated phone system to get the information you need without having to wait on hold to speak with a representative.
- Consider visiting a local IRS office. If you’re unable to get through to the IRS by phone, you may be able to get assistance in person at a local IRS office.
If you continue to have trouble getting through to the IRS, you may want to consider reaching out to a tax professional or a low-income taxpayer clinic for assistance. They may be able to help you resolve any issues or answer any questions you have about your refund.
I’m sorry to hear about the issue you’re facing regarding your tax payment. Unfortunately i’m unable to contact you directly or receive any physical documents like checks. However, I can provide some general guidance on how to address the situation:
Contact the IRS: Reach out to the Internal Revenue Service (IRS) directly to inquire about the discrepancy between your payment and the notice you received. You can contact the IRS by phone or mail. The phone number to contact the IRS can be found on their website, and you can explain the situation to a representative who can guide you through the next steps. Additionally, you can send a written letter to the IRS, including the copies of your posted checks as proof of payment, to the address provided on the notice you received.
Include supporting documentation: When contacting the IRS, be sure to include all relevant supporting documentation to prove your payment. This may include copies of the posted checks, any confirmation or receipt from your bank, and the notice letter (CP14) you received. Clearly explain the situation and provide all necessary information to help the IRS investigate and resolve the issue.
Maintain records: Keep copies of all documents, including the checks and any correspondence with the IRS. These records will be essential for your reference and to establish proof of payment.
Consider professional assistance: If the issue persists or becomes more complex, you might want to seek the help of a tax professional or tax advocate who can provide guidance and represent you in your dealings with the IRS. They have experience in dealing with such matters and can assist in resolving the issue efficiently.
Remember that it’s important to reach out to the IRS directly for personalized assistance and specific instructions tailored to your situation. They will have access to your account information and can provide the most accurate guidance.
Please note that my responses are based on general knowledge, and it’s always advisable to consult with a tax professional or contact the IRS directly for the most accurate and up-to-date information regarding your specific case.