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State Tax Office at 3800 Paluxy Drive Tyler, Texas 75703

Tyler TX State Tax Office at 3800 Paluxy Drive is here to help if you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you’re more comfortable talking with someone face-to-face, no appointment is necessary.

State Tax Office Tyler 3800 Paluxy Drive, Suite 300
Tyler, Texas 75703-1661
Monday – Friday, 8 a.m. to 5 p.m. 903-534-0333
IRS Tax Office Tyler 909 ESE Loop 323, Rm 300
Tyler, TX 75701
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 1:00 p.m. – 2:00 p.m.)
(903) 561-2732




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I filed an E-1040 with TaxAct, forget to submit Form 8938. I have the 8938 form where do I send it?

Q) I filed an E-1040 with TaxAct. All the figures and computations were correct, so the IRS should have no trouble accepting the filed forms. I did, however, forget to submit Form 8938, which merely indicates how much money I have in a foreign bank. I have the 8938 form, so I just need to knowContinue Reading

What can I do if someone has filed a tax return using my social security number?

Q) What can I do if someone has filed a tax return using my social security number? A) According to the IRS: The IRS has security measures in place to verify the accuracy of tax returns and the validity of social security numbers submitted. If you receive a notice from the IRS that leads you toContinue Reading

Filed Under: IRS

tried to get my 2018 tax return transcript but its saying no tax return available

Q) I have tried to get my 2018 tax return transcript online but its saying no tax return available, i already filed it in April 15th 2019 and its only showing that a extension was filed. It was mailed off and its already the 8th week. What should I do? A) According to the IRSContinue Reading

What happens if I file my IRS taxes late?

According to the IRS – April 15 is the annual deadline for most people to file their federal income tax return and pay any taxes they owe. By law, the IRS may assess penalties to taxpayers for both failing to file a tax return and for failing to pay taxes they owe by the deadline.Continue Reading

Filed Under: IRS

I have seven Children can i claim them all on my taxes

Q) I have seven Children can i claim them all on my taxes A) There is no maximum amount of dependents you’re allowed to claim on your tax return. You can claim all dependents who are qualified child dependents according to IRS rules. Consider it a token of appreciation for supporting the ever-increasing costs of diapers,Continue Reading

There is NO WAY I owe 1000’s of dollars in taxes, I was paying for college.

Q) I think it was last year, I drove to Wilmington and tried to fix my “taxes owed” for 2012, 2013 and 2014. I knew there was NO way I owed the state because I was in college all three years and had 3 sons living at home. I emailed the stuff that the man askedContinue Reading

Can you request a copy of a previous tax return at a local IRS location?

Q) Can you request a copy of a previous tax return at a local IRS location or does the official form have to be submitted and mailed off? A) According to the IRS website. Taxpayers who need certain prior year tax return information can obtain it from the IRS. Here are nine things to know ifContinue Reading

Can I pay my state taxes that I owe at the IRS office or a state office and not mail it in or go online?

Q) Can I pay my state taxes that I owe at the IRS office or a state office and not mail it in or go online. I want to pay it at an office in person if able is there one located in ft. Smith,AR or close to that area. A) According to the IRS: If youContinue Reading

Filed Under: IRS

What do you need to bring to have your identity proven

Q) What do you need to bring to have your identity proven A) Acceptable Documents for Identity VerificationState identification (ID) card.Driver license.US passport or passport card.US military card (front and back)Military dependent’s ID card (front and back)Permanent Resident Card.Certificate of Citizenship.Certificate of Naturalization.

What is the best and fastest way to get information about my Tax Refund?

Q) What is the best and fastest way to get information about my Tax refund? A) The best and fastest way to get information on tax refunds is to use the IRS2Go mobile app or the Where’s My Refund? tool. You can start checking on the status of your tax return within 24 hours after we have received your e-filedContinue Reading

Why is my refund different than the amount expected on tax return I filed?

Q) Why is my refund different than the amount expected on tax return I filed? A) According to the IRS – If you owe past-due federal tax, state income tax, state unemployment compensation debts, child support, spousal support, or certain federal nontax debts, such as student loans, all or part of your refund may be used (offset)Continue Reading

 I received a letter from the IRS. They say I owe $21,000 in taxes. I can’t pay this and I don’t know what to expect. Any advice would be appreciate

Q) I received a letter from the IRS. They say I owe $21,000 in taxes and penalties. I can’t pay this and I don’t know what to expect. Any advice would be appreciated. A) Recommend you call the Tax Relief Hotline at 888-769-8983 for assistance.

What is a split refund?

Q) What is a split refund? A) The IRS allows your refund to be split. A split refund lets you divide your refund, in any proportion you want, and direct deposit the funds into up to three different accounts with U.S. financial institutions. To allocate a split refund. you should use Form 8888 (PDF), Allocation of Refund, to request to haveContinue Reading

Filed Under: IRS

Do we take the standard deduction for our house interest payments or do we take 20% of the actual tax amount paid

Q) We live in Grand junction Colorado and bought a house here. We have a mcc a mortgage credit certificate that says we can deduct 20% from our interest paid on our first mortgage. The interest paid is less than the standard deduction. Do we take the standard deduction or do we take 20% of theContinue Reading

I am trying to request tax transcripts for school but I can’t seem to get it.

Q) Hi there my name is Bryanna and I am trying to request tax transcripts for school but I can’t seem to get a hold of anyone by phone or the website. When I call the local office I am told to get the transcripts online. What can I do? Can I go to theContinue Reading

Filed Under: IRS

I have not received my stimulus check.

I have not received my stimulus check. I called the IRS, Fiscal Services Bureau and the Treasury Dept. They all informed me IRS is holding the check because my husband, AlbertL. Aleman, passed away on 4/6/2020. The IRS made the check out for $2400 and it should have been for $1200 just for me. IContinue Reading

I cant pay my delinquent taxes. Will the IRS accept a Compromise offer?

Q) I cant pay my delinquent taxes. Will the IRS accept a Compromise offer? A) According to the IRS: You may qualify for an Offer in Compromise if you are unable to pay your taxes in full or if you are facing economic hardship or other special circumstances. Note: Offer in Compromise Application Fee – Your offer mustContinue Reading

Filed Under: IRS

Must I use a Joint account for my deposit if I am filing jointly?

Q) Must I use a Joint account for my deposit if I am filing jointly? A) You can ask the IRS to direct deposit a refund from a jointly filed return into your account, your spouse’s account, or a joint account.  However, state and financial institution rules can vary, and you should first verify that yourContinue Reading

Filed Under: IRS

I filed electronically (e-filing) but my tax return was rejected. What do I do now?

Q) I filed electronically (e-filing) but my tax return was rejected. What do I do now? A) According to the IRS – There must be an error on your return. Please review the following: You should receive an explanation of why the return was rejected. If a mistake was made when entering a social security number, aContinue Reading

Can we file our return electronically (e-filing)?

Q) Can we file our return electronically (e-filing)? A) According to the IRS – Yes, you can file electronically (e-filing) using any filing status. The limitations are: It must be your original individual return (not an amended return), and You cannot have already filed a return. Filing your return electronically is faster, safer, and more accurate than mailingContinue Reading

when I questioned that “the local IRS # I called” hung up!

After I explained my issues…I was told to call another number that would help me…when I questioned that “the local IRS # I called” hung up! I called the number I was given and was told to ask for a person at the end of the message…that didn’t happen – line went dead. I’m receivedContinue Reading

can i pay on line my taxes and get a receipt at the same time?

Q) can i pay on line my taxes and get a receipt at the same time? A) Yes you can. According to the IRS website – The Easiest Way to Pay All Your Federal Taxes EFTPS® is a system for paying federal taxes electronically using the Internet, or by phone using the EFTPS® Voice Response System. EFTPS®Continue Reading

Filed Under: IRS

I messed up my 2016 federal tax form and asked for assistance

Q) I messed up my 2016 federal tax form and asked for assistance from the local IRS people. They told me to go to a $200-$500 tax adviser. I guess paying too much tax ain’t their concern. A) According to the IRS: You can fix mistakes or omissions on your tax return by filing anContinue Reading

One spouse employed by another

If your spouse is your employee, not your partner, you must pay Social Security and Medicare taxes for him or her. The wages for the services of an individual who works for his or her spouse in a trade or business are subject to income tax withholding and Social Security and Medicare taxes, but notContinue Reading

filed my taxes and was rejected,, someone had already claimed my grandson..

Q) I have had custody of my grandson for 7 years and I tried to file my taxes at h&r block and they where rejected said that someone had already claimed my grandson I need to know how I can fix them and find out who claimed him A) The IRS processes the first returnContinue Reading

I made a mistake on my federal return already filed. What should I do?

Q)  I made a mistake on my federal return already filed. What should I do? A)  According to the IRS: It depends on the type of mistake that you made: Many mathematical errors are caught in the processing of the tax return itself so you may not need to correct these mistakes. If you did notContinue Reading

Filed Under: IRS

I need transcripts from irs confirming my recent filing of my back tax years. 2008, 2012, 13, 14, & 15. How do i get these?

Q) I need transcripts from irs confirming my recent filing of my back tax years. 2008, 2012, 13, 14, & 15. How do i get these? A) According to the IRS: You can get a transcript by mail to view your tax account transactions or line-by-line tax return information for a specific tax year. The method youContinue Reading

Business Structures

When beginning a business, you must decide what form of business entity to establish. Your form of business determines which income tax return form you have to file. The most common forms of business are the sole proprietorship, partnership, corporation, and S corporation. A Limited Liability Company (LLC) is a relatively new business structure allowedContinue Reading

Can I receive a tax refund if I am currently making tax payments on prior years?

Q) Can I receive a tax refund if I am currently making tax payments on prior years? A) According to the IRS: No.  As a condition of your installment agreement, any refund due to you in a future year will be applied against the amount that you owe. The IRS will automatically apply the refund to theContinue Reading

Filed Under: IRS

Can I get copies of my prior year Forms W-2 from the IRS

Q)  Can I get copies of my prior year Forms W-2 from the IRS A) According to the IRS: The quickest way to obtain a copy of a prior year Form W-2 is through your employer.  If that is not possible: You can order copies of your entire return (attachments include Form W-2) from the IRS forContinue Reading

Filed Under: IRS