Illinois Tax Office Phone Numbers and Information
Illinois Tax Office Telephone Assistance
To receive assistance by phone, please call 800 732-8866 or 217 782-3336. Representatives are available Monday through Friday, 8 am – 5 pm. Our TDD (telecommunication device for the deaf) number is 800 544-5304.
IDOR also has a Business Hot Line that helps meet the needs of businesses and tax professionals. The Business Hot Line is available at 217 524-4772, Monday through Friday, 8 am – 5 pm.
Alcohol, Tobacco, & Fuel Division
217 785-2645
Legislative Office
217 785-5918
Bingo and Charitable Games Office
(application and registration only)
217 785-5864
Problems Resolution Division
217 785-7313
Board of Appeals
312 814-3004
Sales Tax (specific account inquiries only)
217 782-7897
Business Hot Line
217 524-4772
Tax Fraud Hot Line
800 243-2811
Central Registration Division
217 785-3707
Taxpayer Assistance Lines
800 732-8866
217 782-3336
Forms Order Line
800 356-6302
TDD (Telecommunications Device for the Deaf)
800 544-5304
Freedom of Information Office
217 782-0985
Legal Services Office
217 782-7054
- I have an IRS refund check that that not been cashed in over one year. Can I get a replacement check?A) Yes, You Can Get a Replacement IRS Refund Check If your IRS refund check hasn’t been cashed in over a year, you can request a replacement. Here’s what you need to do: Important Note: The process can take some time, so be patient. It’s also a good idea to keep copies of all correspondence with the IRS.
- How much to file taxesA) The cost to file your taxes depends on several factors, including: Here’s a breakdown of some options: Tips to Minimize Tax Filing Costs: It’s generally recommended to use free or low-cost options for simple tax returns. Consider seeking professional help from a tax preparer if your tax situation is complex or you have a lot of deductions to claim.
- I’d like to make an appointment to speak with a representative in regards to a NC tax issue thats’ unresolved.You cannot schedule an appointment directly through the NC Department of Revenue website, but here’s how you can get help with your unresolved NC tax issue: Here is the contact information for the NC Department of Revenue:
- Would like to make appointment to get taxes done.A) To make an appointment to get your taxes done, it’s important to be prepared with the necessary documents and information. Here’s a summary of the key steps and considerations based on the information available: 1. Contact a Tax Professional: 2. Gather Required Documents: 3. Consider Remote Options: 4. Verify Appointment Procedures: 5. Be Mindful of Security: By following these… Read more: Would like to make appointment to get taxes done.
- Need to change where my direct deposit goesA) Changing your direct deposit is fairly straightforward. Here’s how to get it done: Here are some additional tips:
- 2022 I get a statement saying I owe. All of my taxes were taken.. again, 2023 I owe againQ) I’ve been on my job since 2018 started out making $11,000 plus dollars. I had no issue with my taxes. 2022 I get a statement saying I owe. Ok. All of my taxes were taken. Here it is again, 2023 I owe again. Come to find out no federal taxes were taken out of this year. I was asked… Read more: 2022 I get a statement saying I owe. All of my taxes were taken.. again, 2023 I owe again
- All employers must file a Form W-2Yes, all employers must file a Form W-2 for each employee that they paid during the year. Form W-2 reports the wages, tips, and other compensation that an employee earned during the year, as well as the taxes that were withheld from the employee’s paycheck. Employers must file Form W-2 with the Social Security Administration (SSA) and the Internal Revenue… Read more: All employers must file a Form W-2
- Are the paper copies of this year’s state tax booklet out yet? Are they available at the Eugene, Oregon office at Valley River Drive? If so, what days and hours is the office open for an out of town resident to pick one up? It was so much more convenient when there were booklets available at the local post office.A) Unfortunately, I cannot definitively say whether the paper copies of this year’s Oregon state tax booklet are available at the Eugene, Oregon office on Valley River Drive. The availability of paper tax booklets varies by state and can change throughout the tax season. However, I can help you find out for sure. Here are two options: It’s understandable that… Read more: Are the paper copies of this year’s state tax booklet out yet? Are they available at the Eugene, Oregon office at Valley River Drive? If so, what days and hours is the office open for an out of town resident to pick one up? It was so much more convenient when there were booklets available at the local post office.
- been calling Where’s My Refund for several weeksQ) I been calling the Where’s My Refund for several weeks. Calling 800-829-1040 or 800-829-1954. I filled & mailed our Senior form (married-joint) approx. May 26th, 2020. Always the system tells me information is Not available. Mailed the tax forms from Mandan ND to Egen, Utah. I’m afraid the postal service could of Lost our envelope. I know with this… Read more: been calling Where’s My Refund for several weeks
- Been over than 21 days IRS received my return, not gotten my refund, why?A) There are several reasons why you may not have received your tax refund yet, even though it has been more than 21 days since the IRS received your return. Here are some common reasons why this might happen: Your return may be under review. If the IRS has identified any errors or discrepancies on your tax return, they may… Read more: Been over than 21 days IRS received my return, not gotten my refund, why?
- “The local IRS # I called” hung up!Q) After I explained my issues…I was told to call another number that would help me…when I questioned that “the local IRS # I called” hung up! I called the number I was given and was told to ask for a person at the end of the message…that didn’t happen – line went dead. I’m received notice May 15th that… Read more: “The local IRS # I called” hung up!
- We bought our home in 2000 for $60,500. We sold it in July for $60,000. How do I put this on my income tax return for 2018?Q) We bought our home in 2000 for $60,500. We sold it this last July for $60,000. How do I put this on my income tax return for 2018? A) You will need to file Form 8949, Sales and Other Dispositions of Capital Assets, to report the sale of your home. On this form, you will need to report the purchase price of… Read more: We bought our home in 2000 for $60,500. We sold it in July for $60,000. How do I put this on my income tax return for 2018?
- some one is using my ss# to get state of az. health provider thou there employer,Q) someone is using my ss# to get state of az. health provider thou there employer, i got a tax form 1095-B in the mail. this came out phoenix az. i do not have access i have my own inc. AARP AND MEDCARE hear is the employers a legal tax form. A) It sounds like someone may have stolen your Social… Read more: some one is using my ss# to get state of az. health provider thou there employer,
- I want to know why I have not yet received my 2014 refund?Q) I want to know why I have not yet received my 2014 refund.I need to speak with someone concerning my 2014 tax return i have not yet received it. I ordered transcript from 2014 and 2015. The information on each 2014-2015 transcript are Identical but have different tracking numbers. I do not understand how my 2014 transcript have the same… Read more: I want to know why I have not yet received my 2014 refund?
- I received a letter from the IRS. They say I owe $21,000 in taxes. I can’t pay this and I don’t know what to expect. Any advice would be appreciateA) Receiving a letter from the IRS stating that you owe $21,000 in taxes can be very stressful, but there are steps you can take to address the situation. Here are some tips that may be helpful: Read the letter carefully. The first step is to carefully read the letter from the IRS to understand the reason for the tax… Read more: I received a letter from the IRS. They say I owe $21,000 in taxes. I can’t pay this and I don’t know what to expect. Any advice would be appreciate
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