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Illinois Tax Office Phone Numbers and Information

Illinois Tax Office Telephone Assistance
To receive assistance by phone, please call 800 732-8866 or 217 782-3336. Representatives are available Monday through Friday, 8 am – 5 pm. Our TDD (telecommunication device for the deaf) number is 800 544-5304.

IDOR also has a Business Hot Line that helps meet the needs of businesses and tax professionals. The Business Hot Line is available at 217 524-4772, Monday through Friday, 8 am – 5 pm.

Alcohol, Tobacco, & Fuel Division
217 785-2645

Legislative Office
217 785-5918

Bingo and Charitable Games Office
(application and registration only)
217 785-5864

Problems Resolution Division
217 785-7313

Board of Appeals
312 814-3004

Sales Tax (specific account inquiries only)
217 782-7897

Business Hot Line
217 524-4772

Tax Fraud Hot Line
800 243-2811

Central Registration Division
217 785-3707

Taxpayer Assistance Lines
800 732-8866
217 782-3336

Forms Order Line
800 356-6302

TDD (Telecommunications Device for the Deaf)
800 544-5304

Freedom of Information Office
217 782-0985

Legal Services Office
217 782-7054

PLEASE NOTE: ALL WALK-IN IRS OFFICES ARE BY APPOINTMENT ONLY UNLESS YOU ARE MAKING A PAYMENT (CHECK OR MONEY ORDER) OR SUBMITTING A CURRENT YEAR RETURN. CASH PAYMENTS NEED AND APPOINTMENT. FOR APPOINTMENTS PLEASE CALL 1-844-545-5640.

220 Responses to Click to Tell Us Your Experience At Your Local Tax Office

  1. THE IRS “GET MY PAYMENT” WEBSITE KEEPS GIVING ME ERROR MESSAGES! Do you or your colleagues have any insights re the IRS “GET MY PAYMENT” website? I SUCCESSFULLY entered my DOB, street address and Zip Code into “GET MY PAYMENT”. However, this time it REJECTED my 9-digit SSN which I entered as: xxxxx6892. Note that the above St. ADDR. / ZIP is a temporary address for an AZ cancer clinic where I’m currently being treated. Also, note that I successfully received my previous two stimulus checks via DD using the above information (bank’s routing / acct numbers haven’t changed). I called the IRS, IRS Fiscal Services Bureau and the Treasury Dept., and all I got were referrals back to IRS.GOV which directed me to contact my local IRS. Thanks for your help.

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Taxoffices.org is a private website not a government website. If you have questions on your taxes it is always best to consult with a certified tax accountant in your state. The Tax Relief Helpline is NOT A State Government or IRS service and is not affiliated with taxoffices.org.