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Q) How can I get a letter stating that I have a zero balance with the State of Colorado?
A) To make your request for zero tax balance with the state of Colorado please contact Colorado Tax Office by phone at 303-238-7378 or write to:
Colorado Department of Revenue
Denver, CO 80261-0004
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According to the IRS – Some tax returns take longer to process than others for many reasons, including when a return:
Includes errors
Is incomplete
Is affected by identity theft or fraud
Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit. See Q&A below.
Includes a Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process
Needs further review in general
We will contact you by mail when we need more information to process your return. https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions