Florida Tax Office Phone Numbers and Information

FLORIDA Department of Revenue Customer Service

• Holiday 2025: Tax & IRS FAQs for this Winter Season
  In addition to the standard closures for Christmas and New Year’s (which both fall on Thursdays), a recent Executive Order has granted federal employees additional time off, and many states are following suit. Below are the most frequent questions regarding tax office services for the remainder of the 2025 holiday season. Common Questions & Answers 1. When will the IRS… Read more: Holiday 2025: Tax & IRS FAQs for this Winter Season
• What is the OBBBA, and how does it affect me?
  What Is the OBBBA? OBBBA stands for the One Big Beautiful Bill Act, a major federal tax and policy package passed in 2025.It includes significant tax changes, and many of the personal-tax provisions took effect starting in tax year 2025. The act focuses heavily on individual tax relief, adjusting or extending several provisions that were previously set to expire. How… Read more: What is the OBBBA, and how does it affect me?
• We changed our bank and we are not receiving our money. How do we change our information?
  The most important step is to contact the entity that is supposed to be paying you, as they are the ones who control the direct deposit information. 1. Identify the Source of the Money The steps you take depend entirely on who is making the payment. Is it for your: 2. Steps to Change Your Direct Deposit Once you know… Read more: We changed our bank and we are not receiving our money. How do we change our information?
• What should I do if I received a notice to get refund deposit?
  Receiving a notice for a refund deposit is a good sign, but it’s important to take the right steps to ensure you receive your money in a timely manner. The process can vary depending on what the deposit was for, but it’s most commonly for a rental security deposit. Here’s a general guide on what to do, with a focus… Read more: What should I do if I received a notice to get refund deposit?
• “I’ve received a notice LT36. I can not figure out how to make an appointment to get it settled because I have done my taxes and sent copies 2 times. Please help.”
  Notice LT36 is a letter from the IRS stating that you have an unpaid tax balance. The IRS issues this notice after a taxpayer has been sent a Notice CP504, a Notice of Intent to Levy. The fact that you have sent your tax returns twice and received this notice indicates that the IRS may not have processed your returns… Read more: “I’ve received a notice LT36. I can not figure out how to make an appointment to get it settled because I have done my taxes and sent copies 2 times. Please help.”

• “I’ve received a notice LT36. I can not figure out how to make an appointment to get it settled because I have done my taxes and sent copies 2 times. Please help.”
  Notice LT36 is a letter from the IRS stating that you have an unpaid tax balance. The IRS issues this notice after a taxpayer has been sent a Notice CP504, a Notice of Intent to Levy. The fact that you have sent your tax returns twice and received this notice indicates that the IRS may not have processed your returns… Read more: “I’ve received a notice LT36. I can not figure out how to make an appointment to get it settled because I have done my taxes and sent copies 2 times. Please help.”
• 2022 I get a statement saying I owe. All of my taxes were taken.. again, 2023 I owe again
  Q) I’ve been on my job since 2018 started out making $11,000 plus dollars. I had no issue with my taxes. 2022 I get a statement saying I owe. Ok. All of my taxes were taken. Here it is again, 2023 I owe again. Come to find out no federal taxes were taken out of this year. I was asked… Read more: 2022 I get a statement saying I owe. All of my taxes were taken.. again, 2023 I owe again
• All employers must file a Form W-2
  Yes, all employers must file a Form W-2 for each employee that they paid during the year. Form W-2 reports the wages, tips, and other compensation that an employee earned during the year, as well as the taxes that were withheld from the employee’s paycheck. Employers must file Form W-2 with the Social Security Administration (SSA) and the Internal Revenue… Read more: All employers must file a Form W-2
• Are the paper copies of this year’s state tax booklet out yet? Are they available at the Eugene, Oregon office at Valley River Drive? If so, what days and hours is the office open for an out of town resident to pick one up? It was so much more convenient when there were booklets available at the local post office.
  A) Unfortunately, I cannot definitively say whether the paper copies of this year’s Oregon state tax booklet are available at the Eugene, Oregon office on Valley River Drive. The availability of paper tax booklets varies by state and can change throughout the tax season. However, I can help you find out for sure. Here are two options: It’s understandable that… Read more: Are the paper copies of this year’s state tax booklet out yet? Are they available at the Eugene, Oregon office at Valley River Drive? If so, what days and hours is the office open for an out of town resident to pick one up? It was so much more convenient when there were booklets available at the local post office.
• been calling Where’s My Refund for several weeks
  Q) I been calling the Where’s My Refund for several weeks. Calling 800-829-1040 or 800-829-1954. I filled & mailed our Senior form (married-joint) approx. May 26th, 2020. Always the system tells me information is Not available. Mailed the tax forms from Mandan ND to Egen, Utah. I’m afraid the postal service could of Lost our envelope. I know with this… Read more: been calling Where’s My Refund for several weeks

• “The local IRS # I called” hung up!
  Q) After I explained my issues…I was told to call another number that would help me…when I questioned that “the local IRS # I called” hung up! I called the number I was given and was told to ask for a person at the end of the message…that didn’t happen – line went dead. I’m received notice May 15th that… Read more: “The local IRS # I called” hung up!
•  We bought our home in 2000 for $60,500. We sold it in July for $60,000. How do I put this on my income tax return for 2018?
  Q) We bought our home in 2000 for $60,500. We sold it this last July for $60,000. How do I put this on my income tax return for 2018? A) You will need to file Form 8949, Sales and Other Dispositions of Capital Assets, to report the sale of your home. On this form, you will need to report the purchase price of… Read more:  We bought our home in 2000 for $60,500. We sold it in July for $60,000. How do I put this on my income tax return for 2018?
•  some one is using my ss# to get state of az. health provider thou there employer,
  Q) someone is using my ss# to get state of az. health provider thou there employer, i got a tax form 1095-B in the mail. this came out phoenix az. i do not have access i have my own inc. AARP AND MEDCARE hear is the employers a legal tax form. A) It sounds like someone may have stolen your Social… Read more:  some one is using my ss# to get state of az. health provider thou there employer,
•  I want to know why I have not yet received my 2014 refund?
  Q) I want to know why I have not yet received my 2014 refund.I need to speak with someone concerning my 2014 tax return i have not yet received it. I ordered transcript from 2014 and 2015. The information on each 2014-2015 transcript are Identical but have different tracking numbers. I do not understand how my 2014 transcript have the same… Read more:  I want to know why I have not yet received my 2014 refund?
•  I received a letter from the IRS. They say I owe $21,000 in taxes. I can’t pay this and I don’t know what to expect. Any advice would be appreciate
  A) Receiving a letter from the IRS stating that you owe $21,000 in taxes can be very stressful, but there are steps you can take to address the situation. Here are some tips that may be helpful: Read the letter carefully. The first step is to carefully read the letter from the IRS to understand the reason for the tax… Read more:  I received a letter from the IRS. They say I owe $21,000 in taxes. I can’t pay this and I don’t know what to expect. Any advice would be appreciate