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My bank won’t cash my return because my husband is (Deceased)

Q) My tax refund direct deposit was denied because they couldn’t find an account number to match and I received a paper check paid to the order of my deceased husband & myself. My bank won’t cash it unless I receive another check from the government stating paid to the order of my husband (Deceased) & myself so the check can be signed. How to I get my payment? What do I do with the paper check? My checking account no longer has my husband listed on it was the problem I think. I suspect my Federal return will have the same problem. What do I do next??? Thank you.

A) You will need to inform the IRS that your husband is deceased and returned the check to the IRS for a determination as to whether, the payment is due and to whom it should be made as your husband is now deceased. Please call the IRS at 1-800-829-1040 for assistance.




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151 Responses to Click to Tell Us Your Experience At Your Local Tax Office

  1. Please see contact information for the IRS regarding your refund.
    Individuals
    800-829-1040
    7 a.m. to 7 p.m. local time

    Businesses
    800-829-4933
    7 a.m. to 7 p.m. local time

    Non-profit taxes
    877-829-5500
    8 a.m. to 5 p.m. local time

    Estate and gift taxes
    866-699-4083
    8 a.m. to 3:30 p.m. Eastern time

    Excise taxes
    866-699-4096
    ​​​​​8 a.m. to 6 p.m. Eastern time

    Overseas callers
    Use our International Services page.

    Callers who are hearing impaired
    TTY/TDD 800-829-4059

    Requesting a face-to-face meeting for help
    You can make an appointment at an IRS local office to get help. Appointment times vary by tax issues and office locations.

    You can find the office closest to you with our Taxpayer Assistance Locator tool. Once you find your local office, call 844-545-5640 to schedule an appointment.

    IRS offices are closed on federal holidays.

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