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My bank won’t cash my return because my husband is (Deceased)

Q) My tax refund direct deposit was denied because they couldn’t find an account number to match and I received a paper check paid to the order of my deceased husband & myself. My bank won’t cash it unless I receive another check from the government stating paid to the order of my husband (Deceased) & myself so the check can be signed. How to I get my payment? What do I do with the paper check? My checking account no longer has my husband listed on it was the problem I think. I suspect my Federal return will have the same problem. What do I do next??? Thank you.

A) You will need to inform the IRS that your husband is deceased and returned the check to the IRS for a determination as to whether, the payment is due and to whom it should be made as your husband is now deceased. Please call the IRS at 1-800-829-1040 for assistance.




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147 Responses to Click to Tell Us Your Experience At Your Local Tax Office

  1. According to the IRS – Some tax returns take longer to process than others for many reasons, including when a return:

    Includes errors
    Is incomplete
    Is affected by identity theft or fraud
    Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit. See Q&A below.
    Includes a Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process
    Needs further review in general
    We will contact you by mail when we need more information to process your return. https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

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