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I lost my refund check. How do I get a new one?

Q) I lost my refund check. How do I get a new one?

A) According to the IRS: If you have lost your refund check, there are several options available to initiate a refund trace on your behalf.

  • You can use the “Where’s My Refund?” system available through the IRS website.
  • You can call the IRS toll-free number at 800-829-1954 and either use the automated system or speak with an agent.
  • If you filed a married filing jointly return, you cannot initiate a trace using the automated systems.  The IRS will issue you a Form 3911 (PDF), Taxpayer Statement Regarding Refund, to get the replacement process started.

Once your claim for a missing refund has been processed and your refund check has been cashed, the Bureau of Fiscal Service (BFS) can provide you with a claim package that includes a copy of the check. BFS will review your claim and the signature on the cancelled check before determining whether an additional refund can be issued to you. The BFS review can take up to six weeks to complete.




Filed Under: IRS

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  1. Please see contact information for the IRS regarding your refund.
    Individuals
    800-829-1040
    7 a.m. to 7 p.m. local time

    Businesses
    800-829-4933
    7 a.m. to 7 p.m. local time

    Non-profit taxes
    877-829-5500
    8 a.m. to 5 p.m. local time

    Estate and gift taxes
    866-699-4083
    8 a.m. to 3:30 p.m. Eastern time

    Excise taxes
    866-699-4096
    ​​​​​8 a.m. to 6 p.m. Eastern time

    Overseas callers
    Use our International Services page.

    Callers who are hearing impaired
    TTY/TDD 800-829-4059

    Requesting a face-to-face meeting for help
    You can make an appointment at an IRS local office to get help. Appointment times vary by tax issues and office locations.

    You can find the office closest to you with our Taxpayer Assistance Locator tool. Once you find your local office, call 844-545-5640 to schedule an appointment.

    IRS offices are closed on federal holidays.

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Taxoffices.org is a private website not a government website. If you have questions on your taxes it is always best to consult with a certified tax accountant in your state. The Tax Relief Helpline is NOT A State Government or IRS service and is not affiliated with taxoffices.org.

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