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I filed electronically (e-filing) but my tax return was rejected. What do I do now?

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Q) I filed electronically (e-filing) but my tax return was rejected. What do I do now?

A) According to the IRS – There must be an error on your return. Please review the following:

  • You should receive an explanation of why the return was rejected.
  • If a mistake was made when entering a social security number, a payer’s identification number, omitting a form, or misspelling a name; the errors can be corrected and the return can be resubmitted electronically again with the IRS.
  • Unfortunately, there are other errors that will cause you to have to file a paper return by mail.
  • If you have further questions, call us toll-free at 800-829-1040.
  • For general information about e-file, refer to Filing Your Taxes.

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151 Responses to Click to Tell Us Your Experience At Your Local Tax Office

  1. Please see contact information for the IRS regarding your refund.
    Individuals
    800-829-1040
    7 a.m. to 7 p.m. local time

    Businesses
    800-829-4933
    7 a.m. to 7 p.m. local time

    Non-profit taxes
    877-829-5500
    8 a.m. to 5 p.m. local time

    Estate and gift taxes
    866-699-4083
    8 a.m. to 3:30 p.m. Eastern time

    Excise taxes
    866-699-4096
    ​​​​​8 a.m. to 6 p.m. Eastern time

    Overseas callers
    Use our International Services page.

    Callers who are hearing impaired
    TTY/TDD 800-829-4059

    Requesting a face-to-face meeting for help
    You can make an appointment at an IRS local office to get help. Appointment times vary by tax issues and office locations.

    You can find the office closest to you with our Taxpayer Assistance Locator tool. Once you find your local office, call 844-545-5640 to schedule an appointment.

    IRS offices are closed on federal holidays.

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