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I filed electronically (e-filing) but my tax return was rejected. What do I do now?

Q) I filed electronically (e-filing) but my tax return was rejected. What do I do now?

A) According to the IRS – There must be an error on your return. Please review the following:

  • You should receive an explanation of why the return was rejected.
  • If a mistake was made when entering a social security number, a payer’s identification number, omitting a form, or misspelling a name; the errors can be corrected and the return can be resubmitted electronically again with the IRS.
  • Unfortunately, there are other errors that will cause you to have to file a paper return by mail.
  • If you have further questions, call us toll-free at 800-829-1040.
  • For general information about e-file, refer to Filing Your Taxes.

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220 Responses to Click to Tell Us Your Experience At Your Local Tax Office

  1. THE IRS “GET MY PAYMENT” WEBSITE KEEPS GIVING ME ERROR MESSAGES! Do you or your colleagues have any insights re the IRS “GET MY PAYMENT” website? I SUCCESSFULLY entered my DOB, street address and Zip Code into “GET MY PAYMENT”. However, this time it REJECTED my 9-digit SSN which I entered as: xxxxx6892. Note that the above St. ADDR. / ZIP is a temporary address for an AZ cancer clinic where I’m currently being treated. Also, note that I successfully received my previous two stimulus checks via DD using the above information (bank’s routing / acct numbers haven’t changed). I called the IRS, IRS Fiscal Services Bureau and the Treasury Dept., and all I got were referrals back to IRS.GOV which directed me to contact my local IRS. Thanks for your help.

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