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State Tax Office at 1957 Westmoreland Street Richmond, VA 23230

Richmond VA State Tax Office at 1957 Westmoreland Street is here to help if you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you’re more comfortable talking with someone face-to-face, no appointment is necessary.

For Individuals (Telephone Service Hours: Monday – Friday, 8:30 a.m. – 5 p.m.)

Mailing Address Express Mail State Walk-in Customer Assistance
Virginia State Department of Taxation
Office of Customer Services
P.O. Box 1115
Richmond, VA 23218-1115
Virginia Department of Taxation
1957 Westmoreland Street
Richmond, VA 23230
1957 Westmoreland Street
Richmond, VA 23230
Service Hours: M-F, 8:30 a.m. – 4:30 p.m
Phone Fax
Customer Services
(servicios disponible en español)
(804) 367-8031 (804) 254-6113
Where’s My Refund? (804) 367-2486
Part Pay Agreements (804) 440-5100
Credit Card Payments (Official Payments) (800) 272-9829

For Businesses (Telephone Service Hours: Monday – Friday, 8:30 a.m. – 5 p.m.)

Phone Fax
Customer Services
(servicios disponible en español)

  • Corporation Income Tax
  • Digital Media Fee
  • Employer Withholding
  • Insurance Premiums License Tax
  • Litter Tax
  • Sales and Use Tax
  • Tire Recycling Fee
  • Watercraft Sales and Use Tax
(804) 367-8037 (804) 254-6111
Special Taxes

  • Aircraft Sales and Use
  • Apple Tax
  • Corn Assessment
  • Cotton Assessment
  • Egg Excise Assessment
  • Forest Products Tax
  • Peanut Tax
  • Sheep Tax
  • Small Grains Assessment
  • Soft Drink Tax
  • Soybean Tax
(804) 786-2450 (804) 786-2800
Bank Franchise Tax (804) 786-2840 (804) 786-2800
Cigarette Stamps (Purchases) (804) 367-8465
Tobacco Tax Assistance (804) 371-0730
Communications Tax (804) 786-4054 (804) 786-2645
Rolling Stock Tax (804) 371-0857
Motor Vehicle Rental Tax (804) 786-3183 (804) 225-2295

Tax Credits (Telephone Service Hours: Monday – Friday, 8:30 a.m. – 5 p.m.)

Phone Fax
Tax Credit Assistance (804) 786-2992

Collections (Telephone Service Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m.)

Phone Fax
Collections (804) 367-8045 (804) 254-6112
Court Debt Collections (804) 367-0016

Other Useful Numbers

Phone Fax
Online Services (804) 440-2550
Tax Forms
(Monday – Friday, 8:30 a.m. – 4:30 p.m.)
(804) 440-2541
Business Registration (804) 367-8057
Estate Tax (804) 367-8031
Fiduciary Income Tax (804) 367-8031
Recordation Tax (804) 371-0856
Public Relations (Media Contacts) (804) 786-3507
IRS Tax Office Richmond  400 N. Eighth St.
Richmond, VA 23219
Monday-Friday – 8:30 a.m.-4:30 p.m.
*** The office will be open until 6:00 p.m. on Monday, April 15, 2013 ***
(804) 916-8700


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I made a mistake and got more refund than I should. What should I do?

Q) I made a mistake and got more refund than I should. What do I do? A) According to the IRS: Many mistakes are corrected in processing and a letter of explanation is mailed at the time the refund is issued. If the mistake was not corrected in processing, you need to: File an amended or correctedContinue Reading

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All employers must file a Form W-2

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Corporations

In forming a corporation, prospective shareholders exchange money, property, or both, for the corporation’s capital stock. A corporation generally takes the same deductions as a sole proprietorship to figure its taxable income. A corporation can also take special deductions. For federal income tax purposes, a C corporation is recognized as a separate taxpaying entity. AContinue Reading

Is there an age limit on claiming my child as a dependent?

Q) Is there an age limit on claiming my child as a dependent? A) To be claimed as your dependent, your child must meet the qualifying child test or the qualifying relative test.  To meet the qualifying child test, your child must be younger than you and, as of the end of the calendar year, eitherContinue Reading

Been trying to get “return transcript” for year ended 12/31/15

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Filed Under: IRS

 some one is using my ss# to get state of az. health provider thou there employer,

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Filed Under: IRS

I have not received my stimulus check.

I have not received my stimulus check. I called the IRS, Fiscal Services Bureau and the Treasury Dept. They all informed me IRS is holding the check because my husband, AlbertL. Aleman, passed away on 4/6/2020. The IRS made the check out for $2400 and it should have been for $1200 just for me. IContinue Reading

Filed taxes feb.12,2013 for 2012 still have not received them online

Q) Filed taxes feb.12,2013 for 2012 still have not received them.online it says they are being processed it’s been 9 months when I call IRS on hold for ever to hear them say they can’t tell me why, DON’T UNDERSTAND WOULD AMEMDED TAXES HAVE ANYTHING TO DO WITH IT, THANK YOU A) Recommend that you visitContinue Reading

i need help getting my ip pin so can file my taxes how should i go about rhat

Q) i need help getting my ip pin so can file my taxes how should i go about rhat A) According to the IRS website: How to retrieve your IP PIN online You may use our Get an IP PIN online tool to retrieve your current IP PIN. We require you to register and verify your identityContinue Reading

Filed Under: IRS

 I have not received my W-2, I need to notify IRS. My employer is ignoring my requests. WHAT DO I DO?

Q) I have not received my W-2 from my previous employer. I contacted the home office via email mid February. Last week all I received was a copy of the health insurance coverage I paid. I have called the IRS 800-829-1040 number multiple times with long waiting and never about to speak to anyone. I attemptedContinue Reading

Filed Under: IRS

I have a question on the tax side of splitting up house proceeds from basically an inheritance (actually from property gifted to 4 siblings

Q) I have a question on the tax side of splitting up house proceeds from basically an inheritance (actually from property gifted to 4 siblings by the last wife of the father of those siblings after his death). Basically, this “inheritance” to 4 siblings involved preparing the property for sale, and really only 1 of theContinue Reading

Should self-employment taxes be paid quarterly or yearly?

Q) Should self-employment taxes be paid quarterly or yearly? A) According to the IRS: If you are required to make estimated tax payments, the self-employment tax is paid by making quarterly estimated tax payments which include both income tax and social security tax.  

Is an S corporation required to pay quarterly estimated tax?

Q) Is an S corporation required to pay quarterly estimated tax? A) According to the IRS: Sometimes an S corporation must make estimated tax payments. An S corporation must make installment payments of estimated tax if the total of the following taxes is $500 or more: The tax on built-in gains, The excess net passive-incomeContinue Reading

Filed Under: IRS

Can we file our return electronically (e-filing)?

Q) Can we file our return electronically (e-filing)? A) According to the IRS – Yes, you can file electronically (e-filing) using any filing status. The limitations are: It must be your original individual return (not an amended return), and You cannot have already filed a return. Filing your return electronically is faster, safer, and more accurate than mailingContinue Reading

Who is Self-Employed?

Generally, you are self-employed if any of the following apply to you. You carry on a trade or business as a sole proprietor or an independent contractor. You are a member of a partnership that carries on a trade or business. You are otherwise in business for yourself (including a part-time business)

How Do I Claim Earned Income Tax Credit?

Q) How Do I Claim Earned Income Tax Credit? A) According to the IRS –  You need to file a tax return to claim Earned Income Tax Credit. Find out how—documents you need, common errors to watch for, the consequences of filing an Earned Income Tax Credit return with an error, how to get help preparing your returnContinue Reading

What can I do if someone has filed a tax return using my social security number?

Q) What can I do if someone has filed a tax return using my social security number? A) According to the IRS: The IRS has security measures in place to verify the accuracy of tax returns and the validity of social security numbers submitted. If you receive a notice from the IRS that leads you toContinue Reading

Filed Under: IRS

How do I turn a employee in for not holding out taxes

Q) How do I turn a employee in for not holding out taxes A) According to the IRS – Employees who do not have taxes withheld nor remit them personally, are still liable for these taxes and may not qualify for Social Security, Medicare, or unemployment benefits. Employees who are concerned that their employer isContinue Reading

 I received a letter from the IRS. They say I owe $21,000 in taxes. I can’t pay this and I don’t know what to expect. Any advice would be appreciate

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How do I request a non-filing verification letter?

Q) How do I request a non-filing verification letter? A) An IRS Verification of Non-filing Letter – provides proof that the IRS has no record of a filed Form 1040, 1040A or 1040EZ for the year you requested. Non Tax filers can request an IRS Verification of Non-filing of their 2015 tax return status, free of charge,Continue Reading

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I have a question on the tax side of splitting up house proceeds from basically an inheritance (actually from property gifted to 4 siblings

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I need transcripts from irs confirming my recent filing of my back tax years. 2008, 2012, 13, 14, & 15. How do i get these?

Q) I need transcripts from irs confirming my recent filing of my back tax years. 2008, 2012, 13, 14, & 15. How do i get these? A) According to the IRS: You can get a transcript by mail to view your tax account transactions or line-by-line tax return information for a specific tax year. The method youContinue Reading

S Corporations

S corporations are corporations that elect to pass corporate income, losses, deductions and credit through to their shareholders for federal tax purposes. Shareholders of S corporations report the flow-through of income and losses on their personal tax returns and are assessed tax at their individual income tax rates. This allows S corporations to avoid doubleContinue Reading

How Do I Claim Earned Income Tax Credit?

Q) How Do I Claim Earned Income Tax Credit? A) According to the IRS –  You need to file a tax return to claim Earned Income Tax Credit. Find out how—documents you need, common errors to watch for, the consequences of filing an Earned Income Tax Credit return with an error, how to get help preparing your returnContinue Reading

I am trying to request tax transcripts for school but I can’t seem to get it.

Q) Hi there my name is Bryanna and I am trying to request tax transcripts for school but I can’t seem to get a hold of anyone by phone or the website. When I call the local office I am told to get the transcripts online. What can I do? Can I go to theContinue Reading

Filed Under: IRS

Should I notify the IRS if I changed my address?

Q) Should I notify the IRS if I changed my address? A) Yes, if you move, you should notify the IRS of your new address. We need to change our records so that any tax refunds due to you or any other IRS communications will reach you in a timely manner.  If you filed a jointContinue Reading

Filed Under: IRS

I filed an E-1040 with TaxAct, forget to submit Form 8938. I have the 8938 form where do I send it?

Q) I filed an E-1040 with TaxAct. All the figures and computations were correct, so the IRS should have no trouble accepting the filed forms. I did, however, forget to submit Form 8938, which merely indicates how much money I have in a foreign bank. I have the 8938 form, so I just need to knowContinue Reading

Can you request a copy of a previous tax return at a local IRS location?

Q) Can you request a copy of a previous tax return at a local IRS location or does the official form have to be submitted and mailed off? A) According to the IRS website. Taxpayers who need certain prior year tax return information can obtain it from the IRS. Here are nine things to know ifContinue Reading

I have seven Children can i claim them all on my taxes

Q) I have seven Children can i claim them all on my taxes A) There is no maximum amount of dependents you’re allowed to claim on your tax return. You can claim all dependents who are qualified child dependents according to IRS rules. Consider it a token of appreciation for supporting the ever-increasing costs of diapers,Continue Reading