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State Tax Office at 1957 Westmoreland Street Richmond, VA 23230

Richmond VA State Tax Office at 1957 Westmoreland Street is here to help if you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you’re more comfortable talking with someone face-to-face, no appointment is necessary.

For Individuals (Telephone Service Hours: Monday – Friday, 8:30 a.m. – 5 p.m.)

Mailing Address Express Mail State Walk-in Customer Assistance
Virginia State Department of Taxation
Office of Customer Services
P.O. Box 1115
Richmond, VA 23218-1115		 Virginia Department of Taxation
1957 Westmoreland Street
Richmond, VA 23230		 1957 Westmoreland Street
Richmond, VA 23230
Service Hours: M-F, 8:30 a.m. – 4:30 p.m
Phone Fax
Customer Services
(servicios disponible en español)		 (804) 367-8031 (804) 254-6113
Where’s My Refund? (804) 367-2486
Part Pay Agreements (804) 440-5100
Credit Card Payments (Official Payments) (800) 272-9829

For Businesses (Telephone Service Hours: Monday – Friday, 8:30 a.m. – 5 p.m.)

Phone Fax
Customer Services
(servicios disponible en español)

  • Corporation Income Tax
  • Digital Media Fee
  • Employer Withholding
  • Insurance Premiums License Tax
  • Litter Tax
  • Sales and Use Tax
  • Tire Recycling Fee
  • Watercraft Sales and Use Tax
 (804) 367-8037 (804) 254-6111
Special Taxes

  • Aircraft Sales and Use
  • Apple Tax
  • Corn Assessment
  • Cotton Assessment
  • Egg Excise Assessment
  • Forest Products Tax
  • Peanut Tax
  • Sheep Tax
  • Small Grains Assessment
  • Soft Drink Tax
  • Soybean Tax
 (804) 786-2450 (804) 786-2800
Bank Franchise Tax (804) 786-2840 (804) 786-2800
Cigarette Stamps (Purchases) (804) 367-8465
Tobacco Tax Assistance (804) 371-0730
Communications Tax (804) 786-4054 (804) 786-2645
Rolling Stock Tax (804) 371-0857
Motor Vehicle Rental Tax (804) 786-3183 (804) 225-2295

Tax Credits (Telephone Service Hours: Monday – Friday, 8:30 a.m. – 5 p.m.)

Phone Fax
Tax Credit Assistance (804) 786-2992

Collections (Telephone Service Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m.)

Phone Fax
Collections (804) 367-8045 (804) 254-6112
Court Debt Collections (804) 367-0016

Other Useful Numbers

Phone Fax
Online Services (804) 440-2550
Tax Forms
(Monday – Friday, 8:30 a.m. – 4:30 p.m.)		 (804) 440-2541
Business Registration (804) 367-8057
Estate Tax (804) 367-8031
Fiduciary Income Tax (804) 367-8031
Recordation Tax (804) 371-0856
Public Relations (Media Contacts) (804) 786-3507
IRS Tax Office Richmond  400 N. Eighth St.
Richmond, VA 23219		 Monday-Friday – 8:30 a.m.-4:30 p.m.
*** The office will be open until 6:00 p.m. on Monday, April 15, 2013 ***		 (804) 916-8700


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PLEASE NOTE: ALL WALK-IN IRS OFFICES ARE BY APPOINTMENT ONLY UNLESS YOU ARE MAKING A PAYMENT (CHECK OR MONEY ORDER) OR SUBMITTING A CURRENT YEAR RETURN. CASH PAYMENTS NEED AND APPOINTMENT. FOR APPOINTMENTS PLEASE CALL 1-844-545-5640.

329 Responses to Click to Tell Us Your Experience At Your Local Tax Office

  1. They send my husband a letter with a number to call. It states they are to busy to take calls try tomorrow. It has been over a week off calling everyday. He and I have more than 10 hours of trying every phone number on letter plus our local office. I am done.

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Taxoffices.org is a private website not a government website. If you have questions on your taxes it is always best to consult with a certified tax accountant in your state. The Tax Relief Helpline is NOT A State Government or IRS service and is not affiliated with taxoffices.org.