State Tax Office at 1957 Westmoreland Street Richmond, VA 23230

Richmond VA State Tax Office at 1957 Westmoreland Street is here to help if you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you’re more comfortable talking with someone face-to-face, no appointment is necessary.

For Individuals (Telephone Service Hours: Monday – Friday, 8:30 a.m. – 5 p.m.)

Mailing Address Express Mail State Walk-in Customer Assistance
Virginia State Department of Taxation
Office of Customer Services
P.O. Box 1115
Richmond, VA 23218-1115
Virginia Department of Taxation
1957 Westmoreland Street
Richmond, VA 23230
1957 Westmoreland Street
Richmond, VA 23230
Service Hours: M-F, 8:30 a.m. – 4:30 p.m
Phone Fax
Customer Services
(servicios disponible en español)
(804) 367-8031 (804) 254-6113
Where’s My Refund? (804) 367-2486
Part Pay Agreements (804) 440-5100
Credit Card Payments (Official Payments) (800) 272-9829

For Businesses (Telephone Service Hours: Monday – Friday, 8:30 a.m. – 5 p.m.)

Phone Fax
Customer Services
(servicios disponible en español)

  • Corporation Income Tax
  • Digital Media Fee
  • Employer Withholding
  • Insurance Premiums License Tax
  • Litter Tax
  • Sales and Use Tax
  • Tire Recycling Fee
  • Watercraft Sales and Use Tax
(804) 367-8037 (804) 254-6111
Special Taxes

  • Aircraft Sales and Use
  • Apple Tax
  • Corn Assessment
  • Cotton Assessment
  • Egg Excise Assessment
  • Forest Products Tax
  • Peanut Tax
  • Sheep Tax
  • Small Grains Assessment
  • Soft Drink Tax
  • Soybean Tax
(804) 786-2450 (804) 786-2800
Bank Franchise Tax (804) 786-2840 (804) 786-2800
Cigarette Stamps (Purchases) (804) 367-8465
Tobacco Tax Assistance (804) 371-0730
Communications Tax (804) 786-4054 (804) 786-2645
Rolling Stock Tax (804) 371-0857
Motor Vehicle Rental Tax (804) 786-3183 (804) 225-2295

Tax Credits (Telephone Service Hours: Monday – Friday, 8:30 a.m. – 5 p.m.)

Phone Fax
Tax Credit Assistance (804) 786-2992

Collections (Telephone Service Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m.)

Phone Fax
Collections (804) 367-8045 (804) 254-6112
Court Debt Collections (804) 367-0016

Other Useful Numbers

Phone Fax
Online Services (804) 440-2550
Tax Forms
(Monday – Friday, 8:30 a.m. – 4:30 p.m.)
(804) 440-2541
Business Registration (804) 367-8057
Estate Tax (804) 367-8031
Fiduciary Income Tax (804) 367-8031
Recordation Tax (804) 371-0856
Public Relations (Media Contacts) (804) 786-3507
IRS Tax Office Richmond  400 N. Eighth St.
Richmond, VA 23219
Monday-Friday – 8:30 a.m.-4:30 p.m.
*** The office will be open until 6:00 p.m. on Monday, April 15, 2013 ***
(804) 916-8700


  • This is now an emergency! I have been involved with a tax problem for TWO YEARS.
    Q) This is now an emergency! I have been involved with a tax problem for TWO YEARS. Finally got an appointment- problem fixed only to have it rejected. And finally got a second appointment- right there at the office with professionals- problem fixed again. Only to have it rejected again!! Now I received a letter with pay by NOW or […]
  • I am a victim of irs tax fraud and identity theft.
    Q) I am a victim of irs tax fraud and identity theft. Some to whom I have no clue has filled my income tax 2021,without my knowledge and also, I never received my 2020 taxes either and I had ordered 2 irs transcripts for 2020 and 2021 and it’s stating that there’s no record of me filing any taxes at […]
  • I’m selling a property that has an IRS lien. What documentation is needed?
    Q) I’m selling a property that has an IRS lien. The property is being sold as a “short sale”, the sellers are not making any profit. What documentation is needed? Please advise. A) For a property with an IRS lien, the documentation required may include the following: It is important to note that the IRS may require additional documentation or […]
  • I need a copy of my RI business tax for 2020
    You can request a copy of your 2020 Rhode Island business tax return by following these steps: Please note that the process for obtaining a copy of your tax return may vary depending on the state. It’s best to check with your state’s tax authority for specific instructions.
  • How can I get an IP PIN number?
    A) To obtain an IP PIN, you can follow these steps: Note: The availability of the IP PIN option may vary based on your state of residence and tax filing status.

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