Find your local Federal and State Tax Office here! Not a government website.

HOME About Us | IRS Taxes E-Filing Self Employment Tax Social Security Fraud Back Taxes Filing An Extension Claiming Dependents Late Penalties Tax Refund Earned Income Tax Credit ASK YOUR TAX QUESTION Get Help During Covid-19

State Tax Office at 1957 Westmoreland Street Richmond, VA 23230

Richmond VA State Tax Office at 1957 Westmoreland Street is here to help if you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you’re more comfortable talking with someone face-to-face, no appointment is necessary.

For Individuals (Telephone Service Hours: Monday – Friday, 8:30 a.m. – 5 p.m.)

Mailing Address Express Mail State Walk-in Customer Assistance
Virginia State Department of Taxation
Office of Customer Services
P.O. Box 1115
Richmond, VA 23218-1115		 Virginia Department of Taxation
1957 Westmoreland Street
Richmond, VA 23230		 1957 Westmoreland Street
Richmond, VA 23230
Service Hours: M-F, 8:30 a.m. – 4:30 p.m
Phone Fax
Customer Services
(servicios disponible en español)		 (804) 367-8031 (804) 254-6113
Where’s My Refund? (804) 367-2486
Part Pay Agreements (804) 440-5100
Credit Card Payments (Official Payments) (800) 272-9829

For Businesses (Telephone Service Hours: Monday – Friday, 8:30 a.m. – 5 p.m.)

Phone Fax
Customer Services
(servicios disponible en español)

  • Corporation Income Tax
  • Digital Media Fee
  • Employer Withholding
  • Insurance Premiums License Tax
  • Litter Tax
  • Sales and Use Tax
  • Tire Recycling Fee
  • Watercraft Sales and Use Tax
 (804) 367-8037 (804) 254-6111
Special Taxes

  • Aircraft Sales and Use
  • Apple Tax
  • Corn Assessment
  • Cotton Assessment
  • Egg Excise Assessment
  • Forest Products Tax
  • Peanut Tax
  • Sheep Tax
  • Small Grains Assessment
  • Soft Drink Tax
  • Soybean Tax
 (804) 786-2450 (804) 786-2800
Bank Franchise Tax (804) 786-2840 (804) 786-2800
Cigarette Stamps (Purchases) (804) 367-8465
Tobacco Tax Assistance (804) 371-0730
Communications Tax (804) 786-4054 (804) 786-2645
Rolling Stock Tax (804) 371-0857
Motor Vehicle Rental Tax (804) 786-3183 (804) 225-2295

Tax Credits (Telephone Service Hours: Monday – Friday, 8:30 a.m. – 5 p.m.)

Phone Fax
Tax Credit Assistance (804) 786-2992

Collections (Telephone Service Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m.)

Phone Fax
Collections (804) 367-8045 (804) 254-6112
Court Debt Collections (804) 367-0016

Other Useful Numbers

Phone Fax
Online Services (804) 440-2550
Tax Forms
(Monday – Friday, 8:30 a.m. – 4:30 p.m.)		 (804) 440-2541
Business Registration (804) 367-8057
Estate Tax (804) 367-8031
Fiduciary Income Tax (804) 367-8031
Recordation Tax (804) 371-0856
Public Relations (Media Contacts) (804) 786-3507
IRS Tax Office Richmond  400 N. Eighth St.
Richmond, VA 23219		 Monday-Friday – 8:30 a.m.-4:30 p.m.
*** The office will be open until 6:00 p.m. on Monday, April 15, 2013 ***		 (804) 916-8700


195 Responses to Click to Tell Us Your Experience At Your Local Tax Office

  1. Impossible to get any kind of response or contact with a knowledgeable person to respond to any question. Did tRUMP fire everyone who works for the IRS…

1 … 193 194 195

Leave a reply

How Do I File My Annual Return?

Posted on by • 0 Comments

To file your annual tax return, you will need to use Schedule C (PDF) or Schedule C-EZ (PDF) to report your income or loss from a business you operated or a profession you practiced as a sole proprietor. Schedule C Instructions (PDF) may be helpful in filling out this form. Small businesses and statutory employees with expenses of $5,000 or less… Continue Reading

Been over than 21 days IRS received my return, not gotten my refund, why?

Posted on by • 2 Comments

Q) Been over than 21 days IRS received my return, not gotten my refund, why? A) According to the IRS – IRS works hard to issue refunds as quickly as possible, but some tax returns take longer to process than others for many reasons, including when a return: includes errors, is incomplete, needs further review, is impacted by… Continue Reading

I filed my 2016 taxes late and I’ve tried getting my transcript

Posted on by • 0 Comments

Q) Hello my name is Jerry, and I’m calling about my 2016 taxes. I filed my 2016 taxes late and I’ve tried getting my transcript so I can attend college. I kept getting letters saying that the IRS had no record of my 2016 taxes. After I completed my FAFSA, the University said that Veritax… Continue Reading

Filed Under: IRS

I have a IRS payment plan..can’t afford to pay my plan at this time

Posted on by • 0 Comments

Q) I have a payment plan with you I have had my hours cut at work and I can’t afford to pay my plan at this time.I don’t know what to do next. A) According to the IRS website you can review your current tax repayment plan. Reviewing a Payment Plan You can view details… Continue Reading

IRS denied my EITC last year, but I qualify this year, what should I do?

Posted on by • 0 Comments

Q) IRS denied my Earned Income Tax Credit  last year, but I qualify this year, what should I do? A) According to the IRS – If IRS denied or reduced your EITC for any year after 1996 for any reason other than a math or clerical error, you must qualify to claim the credit by meeting all… Continue Reading

“the local IRS # I called” hung up!

Posted on by • 0 Comments

After I explained my issues…I was told to call another number that would help me…when I questioned that “the local IRS # I called” hung up! I called the number I was given and was told to ask for a person at the end of the message…that didn’t happen – line went dead. I’m received… Continue Reading

Filed taxes feb.12,2013 for 2012 still have not received them online

Posted on by • 0 Comments

Q) Filed taxes feb.12,2013 for 2012 still have not received them.online it says they are being processed it’s been 9 months when I call IRS on hold for ever to hear them say they can’t tell me why, DON’T UNDERSTAND WOULD AMEMDED TAXES HAVE ANYTHING TO DO WITH IT, THANK YOU A) Recommend that you visit… Continue Reading

S Corporations

Posted on by • 0 Comments

S corporations are corporations that elect to pass corporate income, losses, deductions and credit through to their shareholders for federal tax purposes. Shareholders of S corporations report the flow-through of income and losses on their personal tax returns and are assessed tax at their individual income tax rates. This allows S corporations to avoid double… Continue Reading

Do I have to pay taxes on my social security benefits?

Posted on by • 2 Comments

Q) Do I have to pay taxes on my social security benefits? A) According to the IRS: Social security benefits include monthly retirement, survivor, and disability benefits. They do not include supplemental security income (SSI) payments, which are not taxable. The amount of social security benefits that must be included on your income tax return and used… Continue Reading

Filed Under: IRS

I don’t owe taxes. Can I file electronically (e-filing) after April 15?

Posted on by • 0 Comments

Q)  I don’t owe taxes. Can I file electronically (e-filing) after April 15? A) According to the IRS- Electronically (e-filing) filed tax returns are accepted until November 23. If April 15 does not fall on a weekend or legal holiday, you must file Form 4868 (PDF), Application for Automatic Extension of Time to File U.S. Individual Income Tax Return, on or… Continue Reading

I did not file my 2016 taxes.. how can i file without W2?

Posted on by • 0 Comments

Q) I did not file my 2016 taxes due to not ever being able to get my W2 from a company how can i file that if i don’t have the information. A) You can use Form 4852 and your last paystub to file income taxes. Failing that, you can use IRS Form 4852 to… Continue Reading

Filed Under: IRS

What are My Self-Employed Tax Obligations?

Posted on by • 0 Comments

As a self-employed individual, generally you are required to file an annual return and pay estimated tax quarterly. Self-employed individuals generally must pay self-employment tax (SE tax) as well as income tax. SE tax is a Social Security and Medicare tax primarily for individuals who work for themselves. It is similar to the Social Security… Continue Reading

What can I do if someone has filed a tax return using my social security number?

Posted on by • 2 Comments

Q) What can I do if someone has filed a tax return using my social security number? A) According to the IRS: The IRS has security measures in place to verify the accuracy of tax returns and the validity of social security numbers submitted. If you receive a notice from the IRS that leads you to… Continue Reading

Filed Under: IRS

I won $1,358 online in May of 2017. To this day no check sent. They sent me a 2017 1099-misc. Please advise me.

Posted on by • 0 Comments

Q) I won $1,358 online at a bingo site back in May of 2017. They zeroed out my account to process the winnings in mid June 2017 but to this date they still have not sent out the check or paid me. they sent me a 2017 1099-misc. I have repeatedly emailed them that they need… Continue Reading

If you receive a letter or notice from the IRS

Posted on by • 2 Comments

If you receive a letter or notice from the IRS, it will explain the reason for the correspondence and provide instructions. Many of these letters and notices can be dealt with simply, without having to call or visit an IRS office. The notice you receive covers a very specific issue about your account or tax… Continue Reading

How Do I Claim Earned Income Tax Credit?

Posted on by • 0 Comments

Q) How Do I Claim Earned Income Tax Credit? A) According to the IRS –  You need to file a tax return to claim Earned Income Tax Credit. Find out how—documents you need, common errors to watch for, the consequences of filing an Earned Income Tax Credit return with an error, how to get help preparing your return… Continue Reading

How can I check the status of my amended return?

Posted on by • 0 Comments

Q) How can I check the status of my amended return? A) You can check the status of your Form 1040X (PDF), Amended U.S. Individual Income Tax Return, using the “Where’s My Amended Return?” (WMAR) online tool or the toll-free telephone number 866-464-2050 three weeks after you file your amended return.  Both tools are available in English and Spanish and… Continue Reading

Filed Under: IRS

I have a question on the tax side of splitting up house proceeds from basically an inheritance (actually from property gifted to 4 siblings

Posted on by • 0 Comments

Q) I have a question on the tax side of splitting up house proceeds from basically an inheritance (actually from property gifted to 4 siblings by the last wife of the father of those siblings after his death). Basically, this “inheritance” to 4 siblings involved preparing the property for sale, and really only 1 of the… Continue Reading

Can you request a copy of a previous tax return at a local IRS location?

Posted on by • 0 Comments

Q) Can you request a copy of a previous tax return at a local IRS location or does the official form have to be submitted and mailed off? A) According to the IRS website. Taxpayers who need certain prior year tax return information can obtain it from the IRS. Here are nine things to know if… Continue Reading

Do I need to change my maiden name on my Social Security card to file jointly?

Posted on by • 0 Comments

Q) Do I need to change my maiden name on my Social Security card to file jointly? A) According to the IRS: No. You can still file “Married Filing Jointly” without changing your name with the Social Security Administration. Make sure that the name shown on your Social Security card matches the name you use on your… Continue Reading

Filed Under: IRS

Alabama  Alaska  Arizona  Arkansas  California  ColoradoConnecticut  Delaware  Florida  Georgia  Hawaii  Idaho  Illinois  Indiana  Iowa  Kansas  Kentucky  Louisiana  Maine Maryland Massachusetts  Michigan  Minnesota  Mississippi  Missouri  Montana  Nebraska  Nevada  New Hampshire  New Jersey  New Mexico  New York  North Carolina  North Dakota  Ohio  Oklahoma  Oregon  Pennsylvania  Rhode Island  South Carolina  South Dakota  Tennessee  Texas  Utah  Vermont  Virginia  Washington  West Virginia  Wisconsin  Wyoming

 I want to know why I have not yet received my 2014 refund?

Posted on by • 0 Comments

Q) I want to know why I have not yet received my 2014 refund.I need to speak with someone concerning my 2014 tax return i have not yet received it. I ordered transcript from 2014 and 2015. The information on each 2014-2015 transcript are Identical but have different tracking numbers. I do not understand how my… Continue Reading

How do I find out if some one cashed my refund check?

Posted on by • 0 Comments

Q) How do I find out if some one cashed my refund check? A) If you need to know whether your federal tax refund check has been cashed, you can initiate a trace on your refund by using one of the following methods: You can use the “Where’s My Refund?” system available through the IRS website. You can call… Continue Reading

Filed Under: IRS

I don’t owe taxes. Can I file electronically (e-filing) after April 15?

Posted on by • 0 Comments

Q)  I don’t owe taxes. Can I file electronically (e-filing) after April 15? A) According to the IRS- Electronically (e-filing) filed tax returns are accepted until November 23. If April 15 does not fall on a weekend or legal holiday, you must file Form 4868 (PDF), Application for Automatic Extension of Time to File U.S. Individual Income Tax Return, on or… Continue Reading

not yet received the rest of my federal refund .. over 5000$

Posted on by • 0 Comments

Q) I received a letter saying that i hadn’t filed my 2013 and 2015 returns. They put the amounts owed for each year and said not to do anything if i agreed with the amounts they would apply them to my 2018 tax return on may 8th 2019. However its almost July and ive not… Continue Reading

What is a Partnership?

Posted on by • 0 Comments

A partnership is the relationship existing between two or more persons who join to carry on a trade or business. Each person contributes money, property, labor or skill, and expects to share in the profits and losses of the business. A partnership must file an annual information return to report the income, deductions, gains, losses,… Continue Reading

I made a mistake on my federal return already filed. What should I do?

Posted on by • 0 Comments

Q)  I made a mistake on my federal return already filed. What should I do? A)  According to the IRS: It depends on the type of mistake that you made: Many mathematical errors are caught in the processing of the tax return itself so you may not need to correct these mistakes. If you did not… Continue Reading

Filed Under: IRS

Is an S corporation required to pay quarterly estimated tax?

Posted on by • 0 Comments

Q) Is an S corporation required to pay quarterly estimated tax? A) According to the IRS: Sometimes an S corporation must make estimated tax payments. An S corporation must make installment payments of estimated tax if the total of the following taxes is $500 or more: The tax on built-in gains, The excess net passive-income… Continue Reading

Filed Under: IRS

What happens if I file my IRS taxes late?

Posted on by • 0 Comments

According to the IRS – April 15 is the annual deadline for most people to file their federal income tax return and pay any taxes they owe. By law, the IRS may assess penalties to taxpayers for both failing to file a tax return and for failing to pay taxes they owe by the deadline.… Continue Reading

Filed Under: IRS

I am 78 yrs old, I have a ROTH IRA and plan to cash it out, will this be considered an income?

Posted on by • 0 Comments

Q) I am 78 yrs old, I have a ROTH IRA and plan to cash it out, will this be considered an income, subject to tax. Will it increase my gross income and bump me to the next taxable bracket? A) Please discuss this with your tax accountant. In general you can withdraw contributions you… Continue Reading

How much does an student have to make before filing income tax return?

Posted on by • 0 Comments

Q) How much does an student have to make before filing income tax return? A) According to the IRS: If you are an unmarried dependent student, you must file a tax return if your earned and/or unearned income exceeds certain limits. To find these limits refer to Dependents under Who Must File, in Publication 501, Exemptions, Standard Deduction and Filing Information.… Continue Reading