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State Tax Office at 401 E. Franklin Ave. El Paso, Texas 79901

El Paso TX State Tax Office at 401 E. Franklin Ave. is here to help if you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you’re more comfortable talking with someone face-to-face, no appointment is necessary.

State Tax Office El Paso 401 E. Franklin Ave., Suite 160
El Paso, Texas 79901-1209
Monday – Friday, 8 a.m. to 5 p.m. 915-533-0506
IRS Tax Office El Paso 700 E. San Antonio
El Paso, TX 79901
Monday-Friday – 8:30 a.m.-4:30 p.m.
**This office will be open 8:30 a.m. – 6:00 p.m. on 4/11, 4/12 and 4/15**
(915) 834-6508




220 Responses to Click to Tell Us Your Experience At Your Local Tax Office

  1. THE IRS “GET MY PAYMENT” WEBSITE KEEPS GIVING ME ERROR MESSAGES! Do you or your colleagues have any insights re the IRS “GET MY PAYMENT” website? I SUCCESSFULLY entered my DOB, street address and Zip Code into “GET MY PAYMENT”. However, this time it REJECTED my 9-digit SSN which I entered as: xxxxx6892. Note that the above St. ADDR. / ZIP is a temporary address for an AZ cancer clinic where I’m currently being treated. Also, note that I successfully received my previous two stimulus checks via DD using the above information (bank’s routing / acct numbers haven’t changed). I called the IRS, IRS Fiscal Services Bureau and the Treasury Dept., and all I got were referrals back to IRS.GOV which directed me to contact my local IRS. Thanks for your help.

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Do I need to change my maiden name on my Social Security card to file jointly?

Q) Do I need to change my maiden name on my Social Security card to file jointly? A) According to the IRS: No. You can still file “Married Filing Jointly” without changing your name with the Social Security Administration. Make sure that the name shown on your Social Security card matches the name you use on yourContinue Reading

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I received a letter stating I owe taxes on a non profit business, what form should I fill out for a non profit

Q) I received a letter stating I owe taxes on a non profit business, I believe I filled out the wrong form… I need to know what form should I fill out for a non profit organization, no money is being made it is just a Group that I put together, such as a social clubContinue Reading

Filed Under: IRS

I got a notice that i owe the IRS money from 2008 and I was incarcerated. Who do I talk to about this ?

Q) I got a notice that i owe the IRS money from 2008 and I was incarcerated and never filed my taxes or worked….. Who do I talk to about this ? A) IRS Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted. Residents of Alaska and HawaiiContinue Reading

Business Structures

When beginning a business, you must decide what form of business entity to establish. Your form of business determines which income tax return form you have to file. The most common forms of business are the sole proprietorship, partnership, corporation, and S corporation. A Limited Liability Company (LLC) is a relatively new business structure allowedContinue Reading

I still did not get my tax refund from 2018.

Q) I still did not get my tax refund from 2018. Why is it so hard to get my tax back? Whenever I call they just told me to wait and wait. Please I need urgent help. A) According to the IRS – Some tax returns take longer to process than others for many reasons,Continue Reading

All employers must file a Form W-2

Every employer engaged in a trade or business who pays remuneration, including noncash payments of $600 or more for the year (all amounts if any income, social security, or Medicare tax was withheld) for services performed by an employee must file a Form W-2 for each employee (even if the employee is related to theContinue Reading

How do partnerships file and pay quarterly estimated tax payments?

Q) How do partnerships file and pay quarterly estimated tax payments? A) According to the IRS: Partnerships file Form 1065 (PDF), U.S. Return of Partnership Income, to report income and expenses. A partnership does not pay tax on its income but “passes through” any profits or losses to its partners.  Generally, the partnership is required to prepare and give partners a ScheduleContinue Reading

I did my taxes 3/23/19 and I still haven’t received my refund yet

Q) Hi my name is John B***** I did my taxes 3/23/19 and I still haven’t received my refund yet it’s been 4 month now I just want to know when I will receive my refund. A) If you filed your tax return at least eight weeks ago, call the IRS tax refund hotline atContinue Reading

What is the best and fastest way to get information about my Tax Refund?

Q) What is the best and fastest way to get information about my Tax refund? A) The best and fastest way to get information on tax refunds is to use the IRS2Go mobile app or the Where’s My Refund? tool. You can start checking on the status of your tax return within 24 hours after we have received your e-filedContinue Reading

Who is a qualifying child for Earned Income Tax Credit?

Q) Who is a qualifying child for Earned Income Tax Credit? A) According the to IRS – Your child is a qualifying child if your child meets all of the following tests: Age Relationship Residency Joint Return Age Your child must meet one of the following: Be under age 19 at the end of the year and youngerContinue Reading

What are the penalties for filing and paying my taxes late?

Q) What are the penalties for filing and paying my taxes late? A) According to the IRS, Interest is compounded daily and charged on any unpaid tax from the due date of the return (without regard to any extension of time to file) until the date of payment. The interest rate is the federal short-term rate plusContinue Reading

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 I filed for 2016 & was on the Apple plan & did not know I would receive a tax form for it.

Q) I filed for 2016 & was on the Apple plan & did not know I would receive a tax form for it. I have moved from where I was living after I filed & you are supposed to be on the plan for 6 or more months of the year you are filling for. WellContinue Reading

I cant pay my delinquent taxes. Will the IRS accept a Compromise offer?

Q) I cant pay my delinquent taxes. Will the IRS accept a Compromise offer? A) According to the IRS: You may qualify for an Offer in Compromise if you are unable to pay your taxes in full or if you are facing economic hardship or other special circumstances. Note: Offer in Compromise Application Fee – Your offer mustContinue Reading

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How can I correct the spelling of my name with the IRS?

Q) How can I correct the spelling of my name with the IRS? A) Enter the correct information on your tax return. The name on the refund check is spelled the way it appears on your tax return. You can also call the IRS toll-free at 800-829-1040 to correct the spelling of your name over theContinue Reading

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I never filed my 2015 taxes. How would I go about filing?

Q) I never filed my 2015 taxes as I did not have the money to pay to have them filed. I need to get that taken care of as soon as possible and have my 2015 taxes filed and was recommended to come into the IRS office and do that since it can’t be filed electronicallyContinue Reading

How do I turn a employee in for not holding out taxes

Q) How do I turn a employee in for not holding out taxes A) According to the IRS – Employees who do not have taxes withheld nor remit them personally, are still liable for these taxes and may not qualify for Social Security, Medicare, or unemployment benefits. Employees who are concerned that their employer isContinue Reading

How would I obtain a private letter ruling?

Q) How would I obtain a private letter ruling? A) According to the IRS: The procedures and user fees for obtaining a letter ruling are published annually in the first revenue procedure of each calendar year. The current procedures are in Revenue Procedure 2014-1 which can be found in Internal Revenue Bulletin 2014-1. The Revenue Procedure and the Internal RevenueContinue Reading

Filed Under: IRS

How spouses earn Social Security benefits

A spouse is considered an employee if there is an employer/employee type of relationship, i.e., the first spouse substantially controls the business in terms of management decisions and the second spouse is under the direction and control of the first spouse. If such a relationship exists, then the second spouse is an employee subject toContinue Reading

Corporations

In forming a corporation, prospective shareholders exchange money, property, or both, for the corporation’s capital stock. A corporation generally takes the same deductions as a sole proprietorship to figure its taxable income. A corporation can also take special deductions. For federal income tax purposes, a C corporation is recognized as a separate taxpaying entity. AContinue Reading

IRS denied my EITC last year, but I qualify this year, what should I do?

Q) IRS denied my Earned Income Tax Credit  last year, but I qualify this year, what should I do? A) According to the IRS – If IRS denied or reduced your EITC for any year after 1996 for any reason other than a math or clerical error, you must qualify to claim the credit by meeting allContinue Reading

Can I get copies of my prior year Forms W-2 from the IRS

Q)  Can I get copies of my prior year Forms W-2 from the IRS A) According to the IRS: The quickest way to obtain a copy of a prior year Form W-2 is through your employer.  If that is not possible: You can order copies of your entire return (attachments include Form W-2) from the IRS forContinue Reading

Filed Under: IRS

I need transcripts from irs confirming my recent filing of my back tax years. 2008, 2012, 13, 14, & 15. How do i get these?

Q) I need transcripts from irs confirming my recent filing of my back tax years. 2008, 2012, 13, 14, & 15. How do i get these? A) According to the IRS: You can get a transcript by mail to view your tax account transactions or line-by-line tax return information for a specific tax year. The method youContinue Reading

How spouses earn Social Security benefits

A spouse is considered an employee if there is an employer/employee type of relationship, i.e., the first spouse substantially controls the business in terms of management decisions and the second spouse is under the direction and control of the first spouse. If such a relationship exists, then the second spouse is an employee subject toContinue Reading

filed my taxes and was rejected,, someone had already claimed my grandson..

Q) I have had custody of my grandson for 7 years and I tried to file my taxes at h&r block and they where rejected said that someone had already claimed my grandson I need to know how I can fix them and find out who claimed him A) The IRS processes the first returnContinue Reading

I got a notice that i owe the IRS money from 2008 and I was incarcerated. Who do I talk to about this ?

Q) I got a notice that i owe the IRS money from 2008 and I was incarcerated and never filed my taxes or worked….. Who do I talk to about this ? A) IRS Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted. Residents of Alaska and HawaiiContinue Reading

How do I qualify for Earned Income Tax Credit?

Q) How do I qualify for Earned Income Tax Credit? A) According to the IRS – EITC, the Earned Income Tax Credit, sometimes called EIC is a tax credit to help you keep more of what you earned. To qualify, you must meet certain requirements and file a tax return, even if you do not oweContinue Reading

How can I get letter stating I have a zero balance with Colorado?

Q) How can I get a letter stating that I have a zero balance with the State of Colorado? A) To make your request for zero tax balance with the state of Colorado please contact Colorado Tax Office by phone at 303-238-7378 or write to:Colorado Department of RevenueDenver, CO 80261-0004

What are My Self-Employed Tax Obligations?

As a self-employed individual, generally you are required to file an annual return and pay estimated tax quarterly. Self-employed individuals generally must pay self-employment tax (SE tax) as well as income tax. SE tax is a Social Security and Medicare tax primarily for individuals who work for themselves. It is similar to the Social SecurityContinue Reading

“the local IRS # I called” hung up!

After I explained my issues…I was told to call another number that would help me…when I questioned that “the local IRS # I called” hung up! I called the number I was given and was told to ask for a person at the end of the message…that didn’t happen – line went dead. I’m receivedContinue Reading