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State Tax Office 1711 San Jacinto Blvd. Austin, Texas 78701

Austin TX State Tax Office at 1711 San Jacinto Blvd., Suite 180 is here to help if you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you’re more comfortable talking with someone face-to-face, no appointment is necessary.

State Tax Office Austin Central Services Building
1711 San Jacinto Blvd., Suite 180
Austin, Texas 78701-1416
Monday – Friday, 8 a.m. to 5 p.m. 512-463-4865
IRS Tax Office Austin 825 E. Rundberg Ln.
Austin, TX 78753
Monday-Friday – 8:30 a.m.-4:30 p.m.
**This office will be open 8:30 a.m. – 6:00 p.m. on 4/11, 4/12 and 4/15**
(512) 499-5127




174 Responses to Click to Tell Us Your Experience At Your Local Tax Office

  1. I can’t get through to a person to just find out if the state has received my 2019 state income tax which I filed in April. I owed $17 but don’t even see that you we drew that amount from my bank account. Can someone contact me back about this matter via E-Mail? Thanks.

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How do I know if I have to file quarterly individual estimated tax payments?

Q) How do I know if I have to file quarterly individual estimated tax payments? A) According to the IRS: You must make estimated tax payments for the current tax year if both of the following apply: You expect to owe at least $1,000 in tax for the current tax year, after subtracting your withholding and refundable credits. YouContinue Reading

Filed taxes feb.12,2013 for 2012 still have not received them online

Q) Filed taxes feb.12,2013 for 2012 still have not received them.online it says they are being processed it’s been 9 months when I call IRS on hold for ever to hear them say they can’t tell me why, DON’T UNDERSTAND WOULD AMEMDED TAXES HAVE ANYTHING TO DO WITH IT, THANK YOU A) Recommend that you visitContinue Reading

tried to get my 2018 tax return transcript but its saying no tax return available

Q) I have tried to get my 2018 tax return transcript online but its saying no tax return available, i already filed it in April 15th 2019 and its only showing that a extension was filed. It was mailed off and its already the 8th week. What should I do? A) According to the IRSContinue Reading

I have not yet received my refund $5,171. I was told by H R Block that I didn’t owe

Q) I have a problem I filed my taxes February 14 2019 it’s now December 27 2019 I have not yet received my refund $5,171. I was told by H R Block that I didn’t owe and should not run into any problems I guess they were wrong. So with all due respect could youContinue Reading

How do I find out if some one cashed my refund check?

Q) How do I find out if some one cashed my refund check? A) If you need to know whether your federal tax refund check has been cashed, you can initiate a trace on your refund by using one of the following methods: You can use the “Where’s My Refund?” system available through the IRS website. You can callContinue Reading

Filed Under: IRS

I made a mistake and got more refund than I should. What should I do?

Q) I made a mistake and got more refund than I should. What do I do? A) According to the IRS: Many mistakes are corrected in processing and a letter of explanation is mailed at the time the refund is issued. If the mistake was not corrected in processing, you need to: File an amended or correctedContinue Reading

Filed Under: IRS

 I want to know why I have not yet received my 2014 refund?

Q) I want to know why I have not yet received my 2014 refund.I need to speak with someone concerning my 2014 tax return i have not yet received it. I ordered transcript from 2014 and 2015. The information on each 2014-2015 transcript are Identical but have different tracking numbers. I do not understand how myContinue Reading

Why is my refund different than the amount expected on tax return I filed?

Q) Why is my refund different than the amount expected on tax return I filed? A) According to the IRS – If you owe past-due federal tax, state income tax, state unemployment compensation debts, child support, spousal support, or certain federal nontax debts, such as student loans, all or part of your refund may be used (offset)Continue Reading

Husband and Wife Business – What is a Qualified Joint Venture?

On May 25, 2007 the Small Business and Work Opportunity Tax Act of 2007 was signed into law and affect changes to the treatment  of qualified joint ventures of married couples not treated as partnerships. The provision is effective for taxable years beginning after December 31, 2006. The provision generally permits a qualified joint venture whoseContinue Reading

One spouse employed by another

If your spouse is your employee, not your partner, you must pay Social Security and Medicare taxes for him or her. The wages for the services of an individual who works for his or her spouse in a trade or business are subject to income tax withholding and Social Security and Medicare taxes, but notContinue Reading

S Corporations

S corporations are corporations that elect to pass corporate income, losses, deductions and credit through to their shareholders for federal tax purposes. Shareholders of S corporations report the flow-through of income and losses on their personal tax returns and are assessed tax at their individual income tax rates. This allows S corporations to avoid doubleContinue Reading

Limited Liability Company (LLC)

A Limited Liability Company (LLC) is a business structure allowed by state statute. Each state may use different regulations, and you should check with your state if you are interested in starting a Limited Liability Company. Owners of an LLC are called members. Most states do not restrict ownership, and so members may include individuals,Continue Reading

Can I pay my state taxes that I owe at the IRS office or a state office and not mail it in or go online?

Q) Can I pay my state taxes that I owe at the IRS office or a state office and not mail it in or go online. I want to pay it at an office in person if able is there one located in ft. Smith,AR or close to that area. A) According to the IRS: If youContinue Reading

Filed Under: IRS

I forgot to include my 1099R forms, what should I do?

Q) I forgot to include my 1099R forms when I sent in my paper claim, what should I do? A) Since you have already mailed the return, just hang on to them until the IRS receives your return. They will contact you if they need those. They only request them if they have tax withholdingsContinue Reading

Who is a qualifying child for Earned Income Tax Credit?

Q) Who is a qualifying child for Earned Income Tax Credit? A) According the to IRS – Your child is a qualifying child if your child meets all of the following tests: Age Relationship Residency Joint Return Age Your child must meet one of the following: Be under age 19 at the end of the year and youngerContinue Reading

How do I turn a employee in for not holding out taxes

Q) How do I turn a employee in for not holding out taxes A) According to the IRS – Employees who do not have taxes withheld nor remit them personally, are still liable for these taxes and may not qualify for Social Security, Medicare, or unemployment benefits. Employees who are concerned that their employer isContinue Reading

Can we file our return electronically (e-filing)?

Q) Can we file our return electronically (e-filing)? A) According to the IRS – Yes, you can file electronically (e-filing) using any filing status. The limitations are: It must be your original individual return (not an amended return), and You cannot have already filed a return. Filing your return electronically is faster, safer, and more accurate than mailingContinue Reading

I need transcripts from irs confirming my recent filing of my back tax years. 2008, 2012, 13, 14, & 15. How do i get these?

Q) I need transcripts from irs confirming my recent filing of my back tax years. 2008, 2012, 13, 14, & 15. How do i get these? A) According to the IRS: You can get a transcript by mail to view your tax account transactions or line-by-line tax return information for a specific tax year. The method youContinue Reading

Who is Self-Employed?

Generally, you are self-employed if any of the following apply to you. You carry on a trade or business as a sole proprietor or an independent contractor. You are a member of a partnership that carries on a trade or business. You are otherwise in business for yourself (including a part-time business)

What are the penalties for filing and paying my taxes late?

Q) What are the penalties for filing and paying my taxes late? A) According to the IRS, Interest is compounded daily and charged on any unpaid tax from the due date of the return (without regard to any extension of time to file) until the date of payment. The interest rate is the federal short-term rate plusContinue Reading

Filed Under: IRS

I am trying to figure out who has been claiming my child and getting eic for her

Q) I am trying to figure out who has been claiming my child and getting eic for her A) According to the IRS ..… suspect or know of an individual or a business that is not complying with the tax laws on issues such as: False Exemptions or DeductionsKickbacksFalse/Altered DocumentFailure to Pay TaxUnreported IncomeOrganized CrimeFailure to WithholdContinue Reading

 I want to know why I have not yet received my 2014 refund?

Q) I want to know why I have not yet received my 2014 refund.I need to speak with someone concerning my 2014 tax return i have not yet received it. I ordered transcript from 2014 and 2015. The information on each 2014-2015 transcript are Identical but have different tracking numbers. I do not understand how myContinue Reading

I need transcripts from irs confirming my recent filing of my back tax years. 2008, 2012, 13, 14, & 15. How do i get these?

Q) I need transcripts from irs confirming my recent filing of my back tax years. 2008, 2012, 13, 14, & 15. How do i get these? A) According to the IRS: You can get a transcript by mail to view your tax account transactions or line-by-line tax return information for a specific tax year. The method youContinue Reading

I need an appointment to get a replacement ss card.

I need an appointment to get a replacement ss card. I cannot call or go online because it keeps telling me my phone number is invalid. I have lived here since March 5,2020. I cannot get my drivers license for Colorado, because your office says closed until further notice. How can I drive legally withContinue Reading

How much does an student have to make before filing income tax return?

Q) How much does an student have to make before filing income tax return? A) According to the IRS: If you are an unmarried dependent student, you must file a tax return if your earned and/or unearned income exceeds certain limits. To find these limits refer to Dependents under Who Must File, in Publication 501, Exemptions, Standard Deduction and Filing Information.Continue Reading

How can I get letter stating I have a zero balance with Colorado?

Q) How can I get a letter stating that I have a zero balance with the State of Colorado? A) To make your request for zero tax balance with the state of Colorado please contact Colorado Tax Office by phone at 303-238-7378 or write to:Colorado Department of RevenueDenver, CO 80261-0004

 I filed for 2016 & was on the Apple plan & did not know I would receive a tax form for it.

Q) I filed for 2016 & was on the Apple plan & did not know I would receive a tax form for it. I have moved from where I was living after I filed & you are supposed to be on the plan for 6 or more months of the year you are filling for. WellContinue Reading

filed my taxes and was rejected,, someone had already claimed my grandson..

Q) I have had custody of my grandson for 7 years and I tried to file my taxes at h&r block and they where rejected said that someone had already claimed my grandson I need to know how I can fix them and find out who claimed him A) The IRS processes the first returnContinue Reading

 We bought our home in 2000 for $60,500. We sold it in July for $60,000. How do I put this on my income tax return for 2018?

Q) We bought our home in 2000 for $60,500. We sold it this last July for $60,000. How do I put this on my income tax return for 2018? A) Most people use the Schedule D form to report capital gains and losses that result from the sale or trade of certain property during the year. As ofContinue Reading

Filed Under: IRS