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State Tax Office 1711 San Jacinto Blvd. Austin, Texas 78701

Austin TX State Tax Office at 1711 San Jacinto Blvd., Suite 180 is here to help if you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you’re more comfortable talking with someone face-to-face, no appointment is necessary.

State Tax Office Austin Central Services Building
1711 San Jacinto Blvd., Suite 180
Austin, Texas 78701-1416
Monday – Friday, 8 a.m. to 5 p.m. 512-463-4865
IRS Tax Office Austin 825 E. Rundberg Ln.
Austin, TX 78753
Monday-Friday – 8:30 a.m.-4:30 p.m.
**This office will be open 8:30 a.m. – 6:00 p.m. on 4/11, 4/12 and 4/15**
(512) 499-5127




206 Responses to Click to Tell Us Your Experience At Your Local Tax Office

  1. mr. matthews was a rude loud piece of crap and kept saying mam mam mam and i had no said nothing. this man does no deserve to be in any type of customer service and is a nasty man that needs fired!!!!!!!!!!!!!!!

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I am trying to request tax transcripts for school but I can’t seem to get it.

Q) Hi there my name is Bryanna and I am trying to request tax transcripts for school but I can’t seem to get a hold of anyone by phone or the website. When I call the local office I am told to get the transcripts online. What can I do? Can I go to theContinue Reading

Filed Under: IRS

I never filed my 2015 taxes. How would I go about filing?

Q) I never filed my 2015 taxes as I did not have the money to pay to have them filed. I need to get that taken care of as soon as possible and have my 2015 taxes filed and was recommended to come into the IRS office and do that since it can’t be filed electronicallyContinue Reading

do I have to claim a child as a dependent to qualify as head of household?

Q) do I have to claim a child as a dependent to qualify as head of household? A) According to the IRS: In certain circumstances, you do not have to claim the child as a dependent to qualify for head of household filing status; for example, a custodial parent may be able to claim head of household filingContinue Reading

Filed Under: IRS

S Corporations

S corporations are corporations that elect to pass corporate income, losses, deductions and credit through to their shareholders for federal tax purposes. Shareholders of S corporations report the flow-through of income and losses on their personal tax returns and are assessed tax at their individual income tax rates. This allows S corporations to avoid doubleContinue Reading

I did not file my 2016 taxes.. how can i file without W2?

Q) I did not file my 2016 taxes due to not ever being able to get my W2 from a company how can i file that if i don’t have the information. A) You can use Form 4852 and your last paystub to file income taxes. Failing that, you can use IRS Form 4852 toContinue Reading

Filed Under: IRS

I am trying to figure out who has been claiming my child and getting eic for her

Q) I am trying to figure out who has been claiming my child and getting eic for her A) According to the IRS ..… suspect or know of an individual or a business that is not complying with the tax laws on issues such as: False Exemptions or DeductionsKickbacksFalse/Altered DocumentFailure to Pay TaxUnreported IncomeOrganized CrimeFailure to WithholdContinue Reading

Who is Self-Employed?

Generally, you are self-employed if any of the following apply to you. You carry on a trade or business as a sole proprietor or an independent contractor. You are a member of a partnership that carries on a trade or business. You are otherwise in business for yourself (including a part-time business)

How do partnerships file and pay quarterly estimated tax payments?

Q) How do partnerships file and pay quarterly estimated tax payments? A) According to the IRS: Partnerships file Form 1065 (PDF), U.S. Return of Partnership Income, to report income and expenses. A partnership does not pay tax on its income but “passes through” any profits or losses to its partners.  Generally, the partnership is required to prepare and give partners a ScheduleContinue Reading

What are the penalties for filing and paying my taxes late?

Q) What are the penalties for filing and paying my taxes late? A) According to the IRS, Interest is compounded daily and charged on any unpaid tax from the due date of the return (without regard to any extension of time to file) until the date of payment. The interest rate is the federal short-term rate plusContinue Reading

Filed Under: IRS

 We bought our home in 2000 for $60,500. We sold it in July for $60,000. How do I put this on my income tax return for 2018?

Q) We bought our home in 2000 for $60,500. We sold it this last July for $60,000. How do I put this on my income tax return for 2018? A) Most people use the Schedule D form to report capital gains and losses that result from the sale or trade of certain property during the year. As ofContinue Reading

Filed Under: IRS

Should I notify the IRS if I changed my address?

Q) Should I notify the IRS if I changed my address? A) Yes, if you move, you should notify the IRS of your new address. We need to change our records so that any tax refunds due to you or any other IRS communications will reach you in a timely manner.  If you filed a jointContinue Reading

Filed Under: IRS

I have a question on the tax side of splitting up house proceeds from basically an inheritance (actually from property gifted to 4 siblings

Q) I have a question on the tax side of splitting up house proceeds from basically an inheritance (actually from property gifted to 4 siblings by the last wife of the father of those siblings after his death). Basically, this “inheritance” to 4 siblings involved preparing the property for sale, and really only 1 of theContinue Reading

i need help getting my ip pin so can file my taxes how should i go about rhat

Q) i need help getting my ip pin so can file my taxes how should i go about rhat A) According to the IRS website: How to retrieve your IP PIN online You may use our Get an IP PIN online tool to retrieve your current IP PIN. We require you to register and verify your identityContinue Reading

Filed Under: IRS

I received a letter stating I owe taxes on a non profit business, what form should I fill out for a non profit

Q) I received a letter stating I owe taxes on a non profit business, I believe I filled out the wrong form… I need to know what form should I fill out for a non profit organization, no money is being made it is just a Group that I put together, such as a social clubContinue Reading

Filed Under: IRS

I filed an E-1040 with TaxAct, forget to submit Form 8938. I have the 8938 form where do I send it?

Q) I filed an E-1040 with TaxAct. All the figures and computations were correct, so the IRS should have no trouble accepting the filed forms. I did, however, forget to submit Form 8938, which merely indicates how much money I have in a foreign bank. I have the 8938 form, so I just need to knowContinue Reading

How Do I Claim Earned Income Tax Credit?

Q) How Do I Claim Earned Income Tax Credit? A) According to the IRS –  You need to file a tax return to claim Earned Income Tax Credit. Find out how—documents you need, common errors to watch for, the consequences of filing an Earned Income Tax Credit return with an error, how to get help preparing your returnContinue Reading

I lost my refund check. How do I get a new one?

Q) I lost my refund check. How do I get a new one? A) According to the IRS: If you have lost your refund check, there are several options available to initiate a refund trace on your behalf. You can use the “Where’s My Refund?” system available through the IRS website. You can call the IRS toll-free number atContinue Reading

Filed Under: IRS

How Do I Make My Quarterly Payments?

Estimated tax is the method used to pay Social Security and Medicare taxes and income tax, because you do not have an employer withholding these taxes for you. Form 1040-ES, Estimated Tax for Individuals (PDF), is used to figure these taxes. Form 1040-ES contains a worksheet that is similar to Form 1040. You will need your priorContinue Reading

I filed my 2016 taxes late and I’ve tried getting my transcript

Q) Hello my name is Jerry, and I’m calling about my 2016 taxes. I filed my 2016 taxes late and I’ve tried getting my transcript so I can attend college. I kept getting letters saying that the IRS had no record of my 2016 taxes. After I completed my FAFSA, the University said that VeritaxContinue Reading

Filed Under: IRS

can i pay on line my taxes and get a receipt at the same time?

Q) can i pay on line my taxes and get a receipt at the same time? A) Yes you can. According to the IRS website – The Easiest Way to Pay All Your Federal Taxes EFTPS® is a system for paying federal taxes electronically using the Internet, or by phone using the EFTPS® Voice Response System. EFTPS®Continue Reading

Filed Under: IRS

Been trying to get “return transcript” for year ended 12/31/15

Q) Been trying to get “return transcript” for year ended 12/31/15 to apply for financial aid for daughter’s college. Efiled 12/31/15 return in late Feb., recd refund in mid-March. Irs.gov is telling me i) tax year 2015 cannot be ordered and ii) address does not match their records. I’ve been living at same address forContinue Reading

Filed Under: IRS

Is an S corporation required to pay quarterly estimated tax?

Q) Is an S corporation required to pay quarterly estimated tax? A) According to the IRS: Sometimes an S corporation must make estimated tax payments. An S corporation must make installment payments of estimated tax if the total of the following taxes is $500 or more: The tax on built-in gains, The excess net passive-incomeContinue Reading

Filed Under: IRS

What can I do if someone has filed a tax return using my social security number?

Q) What can I do if someone has filed a tax return using my social security number? A) According to the IRS: The IRS has security measures in place to verify the accuracy of tax returns and the validity of social security numbers submitted. If you receive a notice from the IRS that leads you toContinue Reading

Filed Under: IRS

Who is Self-Employed?

Generally, you are self-employed if any of the following apply to you. You carry on a trade or business as a sole proprietor or an independent contractor. You are a member of a partnership that carries on a trade or business. You are otherwise in business for yourself (including a part-time business)

do I have to claim a child as a dependent to qualify as head of household?

Q) do I have to claim a child as a dependent to qualify as head of household? A) According to the IRS: In certain circumstances, you do not have to claim the child as a dependent to qualify for head of household filing status; for example, a custodial parent may be able to claim head of household filingContinue Reading

Filed Under: IRS

How Do I Claim Earned Income Tax Credit?

Q) How Do I Claim Earned Income Tax Credit? A) According to the IRS –  You need to file a tax return to claim Earned Income Tax Credit. Find out how—documents you need, common errors to watch for, the consequences of filing an Earned Income Tax Credit return with an error, how to get help preparing your returnContinue Reading

I received a letter stating I owe taxes on a non profit business, what form should I fill out for a non profit

Q) I received a letter stating I owe taxes on a non profit business, I believe I filled out the wrong form… I need to know what form should I fill out for a non profit organization, no money is being made it is just a Group that I put together, such as a social clubContinue Reading

Filed Under: IRS

S Corporations

S corporations are corporations that elect to pass corporate income, losses, deductions and credit through to their shareholders for federal tax purposes. Shareholders of S corporations report the flow-through of income and losses on their personal tax returns and are assessed tax at their individual income tax rates. This allows S corporations to avoid doubleContinue Reading

One spouse employed by another

If your spouse is your employee, not your partner, you must pay Social Security and Medicare taxes for him or her. The wages for the services of an individual who works for his or her spouse in a trade or business are subject to income tax withholding and Social Security and Medicare taxes, but notContinue Reading

How can I get letter stating I have a zero balance with Colorado?

Q) How can I get a letter stating that I have a zero balance with the State of Colorado? A) To make your request for zero tax balance with the state of Colorado please contact Colorado Tax Office by phone at 303-238-7378 or write to:Colorado Department of RevenueDenver, CO 80261-0004