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NEW CASTLE PA Tax Office 103 S MERCER STREET, 16101 – State Tax
NEW CASTLE PA State Tax Office at 103 S MERCER STREET is here to help if you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you’re more comfortable talking with someone face-to-face, no appointment is necessary.
| State Tax Office NEW CASTLE | New Castle District Office
PA DEPARTMENT OF REVENUE
103 S MERCER ST
NEW CASTLE PA 16101-3849
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Phone: 724-656-3203
Fax: 724-656-3144
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It’s RIDICULOUS that it’s darn near impossible to schedule an appointment with them by dialing the appointment line phone number. (1) When the call goes through, I’ve left messages and my number for someone to call me back, but no one ever does (2) The majority of the time, a recording comes on, claiming I need to call back later or the next day, to which I get the SAME RECORDED MESSAGE. From my experience in the army as a base tax center non-commissioned officer-in-charge and trained tax preparer, this is NOT proper customer service.