New Jersey Tax Office Phone Numbers and Information

Automated Services

  • General Tax Information – 609-826-4400 or 1-800-323-4400 (within NJ, NY, PA, DE, and MD)
    • Listen to prerecorded information on common tax issues
    • Inquire about the status of your income tax refund
    • Have tax forms mailed to you
    • Accessible from Touch-tone phones only
  • Homestead Benefit Program – 1-877-658-2972 (within NJ, NY, PA, DE, and MD)
    • File your Homestead Benefit Application
      • Filing accessible from Touch-tone and Rotary phones
    • Inquire about the status of your homestead benefit
      • Inquire accessible from Touch-tone phones only
  • Business Taxes Telefile Service – 609-341-4800
    • File various business tax returns
    • Accessible from Touch-tone phones only
  • TaxFax Service – 609-826-4500
    • Have tax forms faxed to you
    • Accessible from your fax machine’s phone only

Personal Services

  • Main Customer Service Center – 609-292-6400
    • Have your tax questions answered by a Division representative
    • Get information about the NJ EITC (Earned Income Tax Credit)
    • Report a tax cheat with our anonymous CATCH Program
    • Open during normal business hours: 8:30a.m. – 4:30 p.m. Monday-Friday, except holidays.
  • Homestead Benefit Hotline – 1-888-238-1233 (within NJ, NY, PA, DE, and MD)
    • Get program information from a Division representative
    • Open during normal business hours: 8:30 a.m. – 5:30 p.m. Monday-Friday, except holidays.
  • Property Tax Reimbursement (Senior Freeze) Hotline – 1-800-882-6597
    • Get program information from a Division representative during normal business hours: 8:30a.m. – 4:30 p.m. Monday-Friday, except holidays.
    • Inquire about the status of your reimbursement check
  • Inheritance and Estate Tax Service Center – 609-292-5033
    • Have your inheritance and estate tax questions answered by a Division representative
    • Have inheritance and estate tax forms mailed to you
    • Inquire as to the status of an inheritance or estate tax matter
    • Open during normal business hours: 8:30 a.m. – 4:30 p.m. Monday – Friday, except holidays
  • Tobacco Interdiction Program (TIP) Hotline – 609-588-5001
    • Report illegal sales of untaxed or counterfeit cigarettes
    • Open 24 hours a day, 7 days a week
  • Hard of Hearing Users Text Telephone Service (TTY/TDD) – 609-984-7300 or 1-800-286-6613 (within NJ, NY, PA, DE, and MD)
    • Submit a text message on any tax matter
    • Receive a reply through NJ Relay Services (711)
    • Accessible from TTY devices only

Office of Criminal Investigation

  • 609-588-5017 – To Report a Criminal Violation Only
  • 2022 I get a statement saying I owe. All of my taxes were taken.. again, 2023 I owe again
    Q) I’ve been on my job since 2018 started out making $11,000 plus dollars. I had no issue with my taxes. 2022 I get a statement saying I owe. Ok. All of my taxes were taken. Here it is again, 2023 I owe again. Come to find out no federal taxes were taken out of this year. I was asked […]
  • All employers must file a Form W-2
    Yes, all employers must file a Form W-2 for each employee that they paid during the year. Form W-2 reports the wages, tips, and other compensation that an employee earned during the year, as well as the taxes that were withheld from the employee’s paycheck. Employers must file Form W-2 with the Social Security Administration (SSA) and the Internal Revenue […]
  • been calling Where’s My Refund for several weeks
    Q) I been calling the Where’s My Refund for several weeks. Calling 800-829-1040 or 800-829-1954. I filled & mailed our Senior form (married-joint) approx. May 26th, 2020. Always the system tells me information is Not available. Mailed the tax forms from Mandan ND to Egen, Utah. I’m afraid the postal service could of Lost our envelope. I know with this […]
  • Been over than 21 days IRS received my return, not gotten my refund, why?
    A) There are several reasons why you may not have received your tax refund yet, even though it has been more than 21 days since the IRS received your return. Here are some common reasons why this might happen: Your return may be under review. If the IRS has identified any errors or discrepancies on your tax return, they may […]
  • Been trying to get “return transcript” for year ended 12/31/15
    Q) Been trying to get “return transcript” for year ended 12/31/15 to apply for financial aid for daughter’s college. Efiled 12/31/15 return in late Feb., recd refund in mid-March. Irs.gov is telling me i) tax year 2015 cannot be ordered and ii) address does not match their records. I’ve been living at same address for 17 years. Should I make […]

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