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Durham NC Tax Office at 3518 Westgate Drive, 27707 – State Tax

Durham NC State Tax Office at 3518 Westgate Drive is here to help if you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you’re more comfortable talking with someone face-to-face, no appointment is necessary.

State Tax Office Service Location: N.C. Department of Revenue
3518 Westgate Drive, Suite 110
Durham, NC 27707
(on the corner of Westgate Drive and University Drive)
Phone: 1-877-252-3052
IRS Tax Office Durham 3308 Chapel Hill Blvd.
Durham, NC 27707

Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m.-1:30 p.m.)

(919) 401-0300




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I am trying to request tax transcripts for school but I can’t seem to get it.

Q) Hi there my name is Bryanna and I am trying to request tax transcripts for school but I can’t seem to get a hold of anyone by phone or the website. When I call the local office I am told to get the transcripts online. What can I do? Can I go to theContinue Reading

Filed Under: IRS

Should I notify the IRS if I changed my address?

Q) Should I notify the IRS if I changed my address? A) Yes, if you move, you should notify the IRS of your new address. We need to change our records so that any tax refunds due to you or any other IRS communications will reach you in a timely manner.  If you filed a jointContinue Reading

Filed Under: IRS

I received notice stating I owe 1400 back taxes, how can I setup payment plan

Q) I received a notice stating i owe 1400 back taxes from 2009 they are giving me until the 30th of this month to pay.how can i setup a payment plan A) According to the IRS website; You can make monthly payments through an installment agreement if you’re not financially able to pay your tax debt immediately.Continue Reading

 I received a letter from the IRS. They say I owe $21,000 in taxes. I can’t pay this and I don’t know what to expect. Any advice would be appreciate

Q) I received a letter from the IRS. They say I owe $21,000 in taxes and penalties. I can’t pay this and I don’t know what to expect. Any advice would be appreciated. A) Recommend you call the Tax Relief Hotline at 888-769-8983 for assistance.

Been over than 21 days IRS received my return, not gotten my refund, why?

Q) Been over than 21 days IRS received my return, not gotten my refund, why? A) According to the IRS – IRS works hard to issue refunds as quickly as possible, but some tax returns take longer to process than others for many reasons, including when a return: includes errors, is incomplete, needs further review, is impacted byContinue Reading

How do I turn a employee in for not holding out taxes

Q) How do I turn a employee in for not holding out taxes A) According to the IRS – Employees who do not have taxes withheld nor remit them personally, are still liable for these taxes and may not qualify for Social Security, Medicare, or unemployment benefits. Employees who are concerned that their employer isContinue Reading

My husband won 14,000.00 at casino..Can he claim all the losing lotto tickets … to wash out taxes?

Q) My husband won 14,000.00 at casino in Delaware we live in Md. Can he claim all the losing lotto tickets he has lost this year to wash out taxes owed for this 14,000.00 winning. Also what is the tax percentage to Maryland and Federal for tax withholding on this amount. A) According o TurboTax.comContinue Reading

tried to get my 2018 tax return transcript but its saying no tax return available

Q) I have tried to get my 2018 tax return transcript online but its saying no tax return available, i already filed it in April 15th 2019 and its only showing that a extension was filed. It was mailed off and its already the 8th week. What should I do? A) According to the IRSContinue Reading

There is NO WAY I owe 1000’s of dollars in taxes, I was paying for college.

Q) I think it was last year, I drove to Wilmington and tried to fix my “taxes owed” for 2012, 2013 and 2014. I knew there was NO way I owed the state because I was in college all three years and had 3 sons living at home. I emailed the stuff that the man askedContinue Reading

How much does an student have to make before filing income tax return?

Q) How much does an student have to make before filing income tax return? A) According to the IRS: If you are an unmarried dependent student, you must file a tax return if your earned and/or unearned income exceeds certain limits. To find these limits refer to Dependents under Who Must File, in Publication 501, Exemptions, Standard Deduction and Filing Information.Continue Reading

All employers must file a Form W-2

Every employer engaged in a trade or business who pays remuneration, including noncash payments of $600 or more for the year (all amounts if any income, social security, or Medicare tax was withheld) for services performed by an employee must file a Form W-2 for each employee (even if the employee is related to theContinue Reading

 We bought our home in 2000 for $60,500. We sold it in July for $60,000. How do I put this on my income tax return for 2018?

Q) We bought our home in 2000 for $60,500. We sold it this last July for $60,000. How do I put this on my income tax return for 2018? A) Most people use the Schedule D form to report capital gains and losses that result from the sale or trade of certain property during the year. As ofContinue Reading

Filed Under: IRS

been calling Where’s My Refund for several weeks

I been calling the Where’s My Refund for several weeks. Calling 800-829-1040 or 800-829-1954. I filled & mailed our Senior form (married-joint) approx May 26th, 2020. Always the system tells me information is Not available. Mailed the tax forms from Mandan ND to Egden, Utah. I’m afraid the postal service could of Lost our envelope.Continue Reading

Who is a qualifying child for Earned Income Tax Credit?

Q) Who is a qualifying child for Earned Income Tax Credit? A) According the to IRS – Your child is a qualifying child if your child meets all of the following tests: Age Relationship Residency Joint Return Age Your child must meet one of the following: Be under age 19 at the end of the year and youngerContinue Reading

Will calling the IRS help me get my tax refund any faster?

Q) Will calling the IRS help me get my tax refund any faster? A) According the the IRS: Calling the IRS will not speed up your refund. Our phone and walk-in representatives can only research the status of your refund if it has been 21 days or more since you filed electronically, more than 6 weeks since youContinue Reading

Can we file our return electronically (e-filing)?

Q) Can we file our return electronically (e-filing)? A) According to the IRS – Yes, you can file electronically (e-filing) using any filing status. The limitations are: It must be your original individual return (not an amended return), and You cannot have already filed a return. Filing your return electronically is faster, safer, and more accurate than mailingContinue Reading

Do we take the standard deduction for our house interest payments or do we take 20% of the actual tax amount paid

Q) We live in Grand junction Colorado and bought a house here. We have a mcc a mortgage credit certificate that says we can deduct 20% from our interest paid on our first mortgage. The interest paid is less than the standard deduction. Do we take the standard deduction or do we take 20% of theContinue Reading

I filed my 2016 taxes late and I’ve tried getting my transcript

Q) Hello my name is Jerry, and I’m calling about my 2016 taxes. I filed my 2016 taxes late and I’ve tried getting my transcript so I can attend college. I kept getting letters saying that the IRS had no record of my 2016 taxes. After I completed my FAFSA, the University said that VeritaxContinue Reading

Filed Under: IRS

How do I request a non-filing verification letter?

Q) How do I request a non-filing verification letter? A) An IRS Verification of Non-filing Letter – provides proof that the IRS has no record of a filed Form 1040, 1040A or 1040EZ for the year you requested. Non Tax filers can request an IRS Verification of Non-filing of their 2015 tax return status, free of charge,Continue Reading

Filed Under: IRS

I received a letter stating I owe taxes on a non profit business, what form should I fill out for a non profit

Q) I received a letter stating I owe taxes on a non profit business, I believe I filled out the wrong form… I need to know what form should I fill out for a non profit organization, no money is being made it is just a Group that I put together, such as a social clubContinue Reading

Filed Under: IRS

I did not file my 2016 taxes.. how can i file without W2?

Q) I did not file my 2016 taxes due to not ever being able to get my W2 from a company how can i file that if i don’t have the information. A) You can use Form 4852 and your last paystub to file income taxes. Failing that, you can use IRS Form 4852 toContinue Reading

Filed Under: IRS

Filed taxes feb.12,2013 for 2012 still have not received them online

Q) Filed taxes feb.12,2013 for 2012 still have not received them.online it says they are being processed it’s been 9 months when I call IRS on hold for ever to hear them say they can’t tell me why, DON’T UNDERSTAND WOULD AMEMDED TAXES HAVE ANYTHING TO DO WITH IT, THANK YOU A) Recommend that you visitContinue Reading

Limited Liability Company (LLC)

A Limited Liability Company (LLC) is a business structure allowed by state statute. Each state may use different regulations, and you should check with your state if you are interested in starting a Limited Liability Company. Owners of an LLC are called members. Most states do not restrict ownership, and so members may include individuals,Continue Reading

filed my taxes and was rejected,, someone had already claimed my grandson..

Q) I have had custody of my grandson for 7 years and I tried to file my taxes at h&r block and they where rejected said that someone had already claimed my grandson I need to know how I can fix them and find out who claimed him A) The IRS processes the first returnContinue Reading

I made a mistake and got more refund than I should. What should I do?

Q) I made a mistake and got more refund than I should. What do I do? A) According to the IRS: Many mistakes are corrected in processing and a letter of explanation is mailed at the time the refund is issued. If the mistake was not corrected in processing, you need to: File an amended or correctedContinue Reading

Filed Under: IRS

How can I get letter stating I have a zero balance with Colorado?

Q) How can I get a letter stating that I have a zero balance with the State of Colorado? A) To make your request for zero tax balance with the state of Colorado please contact Colorado Tax Office by phone at 303-238-7378 or write to:Colorado Department of RevenueDenver, CO 80261-0004

I filed an E-1040 with TaxAct, forget to submit Form 8938. I have the 8938 form where do I send it?

Q) I filed an E-1040 with TaxAct. All the figures and computations were correct, so the IRS should have no trouble accepting the filed forms. I did, however, forget to submit Form 8938, which merely indicates how much money I have in a foreign bank. I have the 8938 form, so I just need to knowContinue Reading

How do I get my W-2 when my employer refuses to send me one?

Q) How do I get a copy of my W-2 when my former employer refuses to send me one. A) 1) If the employer does not comply, the first step is to contact the IRS and report the issue to them. The phone number for this is 1-800-829-1040 2) Next, to file your taxes without theContinue Reading

My wife and I both need to apply for replacement Social Security cards – ours are misplaced or lost?

Q) My wife and I both need to apply for replacement Social Security cards – ours are misplaced or lost? I also need to get my 2013 IRS W2 posted. I have a copy from my employer for the SSA. How do we go about accomplishing both of these tasks? Thanks! A) According to the Social SecurityContinue Reading

I have not yet received my refund $5,171. I was told by H R Block that I didn’t owe

Q) I have a problem I filed my taxes February 14 2019 it’s now December 27 2019 I have not yet received my refund $5,171. I was told by H R Block that I didn’t owe and should not run into any problems I guess they were wrong. So with all due respect could youContinue Reading

I still did not get my tax refund from 2018.

Q) I still did not get my tax refund from 2018. Why is it so hard to get my tax back? Whenever I call they just told me to wait and wait. Please I need urgent help. A) According to the IRS – Some tax returns take longer to process than others for many reasons,Continue Reading