I filed for refund by mail on Feb. 11. This is longer than the 6 weeks advised

Q) I filed for refund by mail on Feb. 11. USPS tracking verified that it was at Salt Lake City on Feb. 20. This is longer than the 6 weeks advised and have received no response. Is there a reason for concern on my part?

A) I understand your concern. It is unusual for a refund to take more than 6 weeks to process. There are a few things that could be causing the delay.

  • Your refund check may have been lost in the mail.
  • There may be a problem with your tax return.
  • The Colorado Department of Revenue may be experiencing delays due to the pandemic.

If you have not received your refund within 6 weeks of the date it was mailed, you should contact the Colorado Department of Revenue. They will be able to look into the matter and see if there is a problem with your refund.

Here are the steps on how to contact the Colorado Department of Revenue:

  1. Go to the Colorado Department of Revenue website.
  2. Click on the “Contact Us” link.
  3. Select the “Tax Help” option.
  4. Select the “I need help with my refund” option.
  5. Follow the instructions to contact the Colorado Department of Revenue.

I hope this information is helpful. Please let me know if you have any other questions.