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Texas Tax Office Phone Numbers and Information

Texas Tax Assistance Office hours are 7:30 a.m. to 5:30 p.m., Monday through Friday. Other divisions’ hours are 8 a.m to 5 p.m., Monday through Friday. Offices are closed on national holidays and may be closed or partially-staffed on state holidays.

Frequently-Called Numbers

Sales and Use Taxes	1-800-252-5555
Franchise Tax	1-800-252-1381
Certificates of Account Status/Good Standing	1-800-252-1386
WebFile Help	1-800-531-5441 ext. 3-3630

All Toll-Free Numbers – Alphabetically

911 Emergency Service/Equalization Surcharge	1-800-252-5555
Automotive Oil Fee	1-800-252-5555
Bank Franchise Tax	1-800-252-1381
Battery Fee	1-800-252-5555
Boat and Boat Motor Sales Tax	1-800-252-5555
Cement Tax	1-800-531-5441
Certificates of Account Status/Good Standing	1-800-252-1386
Cigarette, Cigar and/or Tobacco Products	1-800-862-2260
Clean Vehicle Incentive Program	1-800-252-1382
Coastal Protection Fee	1-800-252-1384
Coin-Operated Machine Tax	1-800-252-1385
Collections	1-800-252-8880
Crude Oil Production Tax	1-800-252-1384
Customer Service/Ombudsman	1-888-334-4112
Customs Broker	1-800-252-5555
Español	1-800-252-7875
Fax on Demand	1-800-531-1441
Fireworks Tax	1-800-252-5555
Franchise Tax	1-800-252-1381
Fuels Tax	1-800-252-1383
GETPUB: To Order Forms & Publications	1-800-252-1389
Hotel Occupancy Tax	1-800-252-1385
IFTA	1-800-252-1383
Inheritance Tax	1-800-531-5441
Insurance Tax	1-800-252-1387
Interest Rate	1-877-447-2834
LG Decals	1-800-252-1383
Local Revenue	1-800-531-5441
Manufactured Housing Tax	1-800-252-1382

Miscellaneous Gross Receipts Taxes	1-800-531-5441
Mixed Beverage Tax	1-800-252-5555
Motor Vehicle Registration Surcharge	1-800-252-1382
Motor Vehicle Sales Surcharge, Rental and Seller Financed Sales Tax	1-800-252-1382
Natural Gas Production Tax	1-800-252-1384
Off-Road, Heavy-Duty Diesel Equipment Surcharge	1-800-252-5555
Officer and Director Information	1-800-252-1386
Oil Well Servicing Tax	1-800-531-5441
Oyster Fee	1-800-252-5555
Petroleum Products Delivery Fee	1-800-252-1383
Property Tax	1-800-252-9121
Sales and Use Taxes	1-800-252-5555
School Fund Benefit Fee	1-800-252-1383
Sulphur Tax	1-800-531-5441
Tax Practitioners	1-800-248-4093
Telecommunications Infrastructure Fund (TIF)	1-800-252-5555
TELEFILE: To File by Phone	1-888-434-5464
Texas Tomorrow Fund	1-800-445-4723
Unclaimed Property Claimants	1-800-321-2274
Unclaimed Property Holders	1-800-321-2274
Unclaimed Property Name Searches	1-800-654-3463
Voluntary Disclosure Agreement (VDA)	1-800-688-6829
WebFile Help	1-800-531-5441 ext. 3-3630
Window on State Government Web Site Help Line	1-800-531-5441 ext. 5-0996 475-0996 (Austin)

Click to Tell Us Your Experience At Your Local Tax Office

Posted on June 15, 2017 by admin • 206 Comments

Tell us Your Experience at Your Local Tax Office in the Comments Section below your experience will be shared on taxoffices.org. Have A Large Tax Bill? Call Tax Relief Help Line 888-769-8983

206 Responses to Click to Tell Us Your Experience At Your Local Tax Office

WILSON MECHANICAL,INC says:

February 3, 2021 at 7:19 pm

mr. matthews was a rude loud piece of crap and kept saying mam mam mam and i had no said nothing. this man does no deserve to be in any type of customer service and is a nasty man that needs fired!!!!!!!!!!!!!!!

I need an appointment to get a replacement ss card.

Posted on August 28, 2020 by admin • 0 Comments

I need an appointment to get a replacement ss card. I cannot call or go online because it keeps telling me my phone number is invalid. I have lived here since March 5,2020. I cannot get my drivers license for Colorado, because your office says closed until further notice. How can I drive legally with… Continue Reading

How do partnerships file and pay quarterly estimated tax payments?

Posted on July 14, 2014 by admin • 0 Comments

Q) How do partnerships file and pay quarterly estimated tax payments? A) According to the IRS: Partnerships file Form 1065 (PDF), U.S. Return of Partnership Income, to report income and expenses. A partnership does not pay tax on its income but “passes through” any profits or losses to its partners. Generally, the partnership is required to prepare and give partners a Schedule… Continue Reading

My wife and I both need to apply for replacement Social Security cards – ours are misplaced or lost?

Posted on March 18, 2016 by admin • 0 Comments

Q) My wife and I both need to apply for replacement Social Security cards – ours are misplaced or lost? I also need to get my 2013 IRS W2 posted. I have a copy from my employer for the SSA. How do we go about accomplishing both of these tasks? Thanks! A) According to the Social Security… Continue Reading

I made a mistake on my federal return already filed. What should I do?

Posted on June 10, 2014 by admin • 0 Comments

Q) I made a mistake on my federal return already filed. What should I do? A) According to the IRS: It depends on the type of mistake that you made: Many mathematical errors are caught in the processing of the tax return itself so you may not need to correct these mistakes. If you did not… Continue Reading

Do I have to pay taxes on my social security benefits?

Posted on June 10, 2014 by admin • 2 Comments

Q) Do I have to pay taxes on my social security benefits? A) According to the IRS: Social security benefits include monthly retirement, survivor, and disability benefits. They do not include supplemental security income (SSI) payments, which are not taxable. The amount of social security benefits that must be included on your income tax return and used… Continue Reading

Should I notify the IRS if I changed my address?

Posted on June 10, 2014 by admin • 0 Comments

Q) Should I notify the IRS if I changed my address? A) Yes, if you move, you should notify the IRS of your new address. We need to change our records so that any tax refunds due to you or any other IRS communications will reach you in a timely manner. If you filed a joint… Continue Reading

How would I obtain a private letter ruling?

Posted on June 10, 2014 by admin • 0 Comments

Q) How would I obtain a private letter ruling? A) According to the IRS: The procedures and user fees for obtaining a letter ruling are published annually in the first revenue procedure of each calendar year. The current procedures are in Revenue Procedure 2014-1 which can be found in Internal Revenue Bulletin 2014-1. The Revenue Procedure and the Internal Revenue… Continue Reading

If you receive a letter or notice from the IRS

Posted on August 20, 2013 by admin • 2 Comments

If you receive a letter or notice from the IRS, it will explain the reason for the correspondence and provide instructions. Many of these letters and notices can be dealt with simply, without having to call or visit an IRS office. The notice you receive covers a very specific issue about your account or tax… Continue Reading

I filed for 2016 & was on the Apple plan & did not know I would receive a tax form for it.

Posted on September 26, 2017 by admin • 0 Comments

Q) I filed for 2016 & was on the Apple plan & did not know I would receive a tax form for it. I have moved from where I was living after I filed & you are supposed to be on the plan for 6 or more months of the year you are filling for. Well… Continue Reading

How do I find out if some one cashed my refund check?

Posted on June 10, 2014 by admin • 0 Comments

Q) How do I find out if some one cashed my refund check? A) If you need to know whether your federal tax refund check has been cashed, you can initiate a trace on your refund by using one of the following methods: You can use the “Where’s My Refund?” system available through the IRS website. You can call… Continue Reading

Limited Liability Company (LLC)

Posted on April 24, 2013 by admin • 0 Comments

A Limited Liability Company (LLC) is a business structure allowed by state statute. Each state may use different regulations, and you should check with your state if you are interested in starting a Limited Liability Company. Owners of an LLC are called members. Most states do not restrict ownership, and so members may include individuals,… Continue Reading

How do I turn a employee in for not holding out taxes

Posted on January 9, 2019 by admin • 0 Comments

Q) How do I turn a employee in for not holding out taxes A) According to the IRS – Employees who do not have taxes withheld nor remit them personally, are still liable for these taxes and may not qualify for Social Security, Medicare, or unemployment benefits. Employees who are concerned that their employer is… Continue Reading

I have not yet received my refund $5,171. I was told by H R Block that I didn’t owe

Posted on January 10, 2020 by admin • 0 Comments

Q) I have a problem I filed my taxes February 14 2019 it’s now December 27 2019 I have not yet received my refund $5,171. I was told by H R Block that I didn’t owe and should not run into any problems I guess they were wrong. So with all due respect could you… Continue Reading

can i pay on line my taxes and get a receipt at the same time?

Posted on October 30, 2017 by admin • 0 Comments

Q) can i pay on line my taxes and get a receipt at the same time? A) Yes you can. According to the IRS website – The Easiest Way to Pay All Your Federal Taxes EFTPS® is a system for paying federal taxes electronically using the Internet, or by phone using the EFTPS® Voice Response System. EFTPS®… Continue Reading

When can I start checking on my refund status?

Posted on June 11, 2014 by admin • 0 Comments

Q) When can I start checking on my refund status? A) You can start checking on the status of your return within 24 hours after we have received your electronically filed tax return or 4 weeks after you mail a paper tax return.

“the local IRS # I called” hung up!

Posted on November 30, 2020 by admin • 0 Comments

After I explained my issues…I was told to call another number that would help me…when I questioned that “the local IRS # I called” hung up! I called the number I was given and was told to ask for a person at the end of the message…that didn’t happen – line went dead. I’m received… Continue Reading

I got a notice that i owe the IRS money from 2008 and I was incarcerated. Who do I talk to about this ?

Posted on March 18, 2016 by admin • 0 Comments

Q) I got a notice that i owe the IRS money from 2008 and I was incarcerated and never filed my taxes or worked….. Who do I talk to about this ? A) IRS Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted. Residents of Alaska and Hawaii… Continue Reading

How do I qualify for Earned Income Tax Credit?

Posted on June 11, 2014 by admin • 0 Comments

Q) How do I qualify for Earned Income Tax Credit? A) According to the IRS – EITC, the Earned Income Tax Credit, sometimes called EIC is a tax credit to help you keep more of what you earned. To qualify, you must meet certain requirements and file a tax return, even if you do not owe… Continue Reading

I need to know how much total I have contributed to my Roth IRA.

Posted on November 13, 2018 by admin • 0 Comments

Q) I need to know how much total I have contributed to my Roth IRA. A) You should receive a Form 5498 from your plan administrator. They are required to file this form with the IRS by May 31.

Self-employment tax

Posted on August 20, 2013 by admin • 0 Comments

Self-employment tax is a tax consisting of Social Security and Medicare taxes primarily for individuals who work for themselves. It is similar to the Social Security and Medicare taxes withheld from the pay of most wage earners. You figure self-employment tax (SE tax) yourself using Schedule SE (Form 1040). Social Security and Medicare taxes of… Continue Reading

I lost my refund check. How do I get a new one?

Posted on June 10, 2014 by admin • 0 Comments

Q) I lost my refund check. How do I get a new one? A) According to the IRS: If you have lost your refund check, there are several options available to initiate a refund trace on your behalf. You can use the “Where’s My Refund?” system available through the IRS website. You can call the IRS toll-free number at… Continue Reading

If I file electronically (e-filing), what do I do with my W-2 forms?

Posted on June 11, 2014 by admin • 0 Comments

Q) If I file electronically (e-filing), what do I do with my W-2 forms? A) According to the IRS – You will use the information from your Form W-2 (PDF) to complete your tax return. After filing you should retain a copy of the form for your records. When filing electronically: You must provide a copy of the Form… Continue Reading

What is the best and fastest way to get information about my Tax Refund?

Posted on June 11, 2014 by admin • 0 Comments

Q) What is the best and fastest way to get information about my Tax refund? A) The best and fastest way to get information on tax refunds is to use the IRS2Go mobile app or the Where’s My Refund? tool. You can start checking on the status of your tax return within 24 hours after we have received your e-filed… Continue Reading

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I have a IRS payment plan..can’t afford to pay my plan at this time

Posted on September 6, 2019 by admin • 0 Comments

Q) I have a payment plan with you I have had my hours cut at work and I can’t afford to pay my plan at this time.I don’t know what to do next. A) According to the IRS website you can review your current tax repayment plan. Reviewing a Payment Plan You can view details… Continue Reading

How would I obtain a private letter ruling?

Posted on June 10, 2014 by admin • 0 Comments

I have a question on the tax side of splitting up house proceeds from basically an inheritance (actually from property gifted to 4 siblings

Posted on July 5, 2017 by admin • 0 Comments

Q) I have a question on the tax side of splitting up house proceeds from basically an inheritance (actually from property gifted to 4 siblings by the last wife of the father of those siblings after his death). Basically, this “inheritance” to 4 siblings involved preparing the property for sale, and really only 1 of the… Continue Reading

What can I do if someone has filed a tax return using my social security number?

Posted on June 10, 2014 by admin • 2 Comments

Q) What can I do if someone has filed a tax return using my social security number? A) According to the IRS: The IRS has security measures in place to verify the accuracy of tax returns and the validity of social security numbers submitted. If you receive a notice from the IRS that leads you to… Continue Reading

I have not received my stimulus check.

Posted on September 8, 2020 by admin • 0 Comments

I have not received my stimulus check. I called the IRS, Fiscal Services Bureau and the Treasury Dept. They all informed me IRS is holding the check because my husband, AlbertL. Aleman, passed away on 4/6/2020. The IRS made the check out for $2400 and it should have been for $1200 just for me. I… Continue Reading

I need an appointment to get a replacement ss card.

Posted on August 28, 2020 by admin • 0 Comments

How do I sign my tax return when I (e-filing) using online filing software?

Posted on June 11, 2014 by admin • 2 Comments

Q) How do I sign my tax return when I e-file using online filing software? A) According to the IRS – You sign your tax return using the Self-Select PIN method. The Self-Select PIN method allows taxpayers to electronically sign their individual income tax return by selecting a five-digit personal identification number (PIN). The PIN is any… Continue Reading

How can I get a ITIN ?

Posted on June 26, 2017 by admin • 0 Comments

Q) How can I get a ITIN ? A) According to the IRS – If you do not have a SSN and are not eligible to obtain a SSN, but you have a requirement to furnish a federal tax identification number or file a federal income tax return, you must apply for an ITIN. If you have… Continue Reading

tried to get my 2018 tax return transcript but its saying no tax return available

Posted on June 11, 2019 by admin • 0 Comments

Q) I have tried to get my 2018 tax return transcript online but its saying no tax return available, i already filed it in April 15th 2019 and its only showing that a extension was filed. It was mailed off and its already the 8th week. What should I do? A) According to the IRS… Continue Reading

When can I start checking on my refund status?

Posted on June 11, 2014 by admin • 0 Comments

Frequently-Called Numbers

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All Toll-Free Numbers – Alphabetically

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