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Texas Tax Office Phone Numbers and Information

Texas Tax Assistance Office hours are 7:30 a.m. to 5:30 p.m., Monday through Friday. Other divisions’ hours are 8 a.m to 5 p.m., Monday through Friday. Offices are closed on national holidays and may be closed or partially-staffed on state holidays.

Frequently-Called Numbers

Sales and Use Taxes	1-800-252-5555
Franchise Tax	1-800-252-1381
Certificates of Account Status/Good Standing	1-800-252-1386
WebFile Help	1-800-531-5441 ext. 3-3630

All Toll-Free Numbers – Alphabetically

911 Emergency Service/Equalization Surcharge	1-800-252-5555
Automotive Oil Fee	1-800-252-5555
Bank Franchise Tax	1-800-252-1381
Battery Fee	1-800-252-5555
Boat and Boat Motor Sales Tax	1-800-252-5555
Cement Tax	1-800-531-5441
Certificates of Account Status/Good Standing	1-800-252-1386
Cigarette, Cigar and/or Tobacco Products	1-800-862-2260
Clean Vehicle Incentive Program	1-800-252-1382
Coastal Protection Fee	1-800-252-1384
Coin-Operated Machine Tax	1-800-252-1385
Collections	1-800-252-8880
Crude Oil Production Tax	1-800-252-1384
Customer Service/Ombudsman	1-888-334-4112
Customs Broker	1-800-252-5555
Español	1-800-252-7875
Fax on Demand	1-800-531-1441
Fireworks Tax	1-800-252-5555
Franchise Tax	1-800-252-1381
Fuels Tax	1-800-252-1383
GETPUB: To Order Forms & Publications	1-800-252-1389
Hotel Occupancy Tax	1-800-252-1385
IFTA	1-800-252-1383
Inheritance Tax	1-800-531-5441
Insurance Tax	1-800-252-1387
Interest Rate	1-877-447-2834
LG Decals	1-800-252-1383
Local Revenue	1-800-531-5441
Manufactured Housing Tax	1-800-252-1382

Miscellaneous Gross Receipts Taxes	1-800-531-5441
Mixed Beverage Tax	1-800-252-5555
Motor Vehicle Registration Surcharge	1-800-252-1382
Motor Vehicle Sales Surcharge, Rental and Seller Financed Sales Tax	1-800-252-1382
Natural Gas Production Tax	1-800-252-1384
Off-Road, Heavy-Duty Diesel Equipment Surcharge	1-800-252-5555
Officer and Director Information	1-800-252-1386
Oil Well Servicing Tax	1-800-531-5441
Oyster Fee	1-800-252-5555
Petroleum Products Delivery Fee	1-800-252-1383
Property Tax	1-800-252-9121
Sales and Use Taxes	1-800-252-5555
School Fund Benefit Fee	1-800-252-1383
Sulphur Tax	1-800-531-5441
Tax Practitioners	1-800-248-4093
Telecommunications Infrastructure Fund (TIF)	1-800-252-5555
TELEFILE: To File by Phone	1-888-434-5464
Texas Tomorrow Fund	1-800-445-4723
Unclaimed Property Claimants	1-800-321-2274
Unclaimed Property Holders	1-800-321-2274
Unclaimed Property Name Searches	1-800-654-3463
Voluntary Disclosure Agreement (VDA)	1-800-688-6829
WebFile Help	1-800-531-5441 ext. 3-3630
Window on State Government Web Site Help Line	1-800-531-5441 ext. 5-0996 475-0996 (Austin)

Click to Tell Us Your Experience At Your Local Tax Office

Posted on June 15, 2017 by admin • 220 Comments

Tell us Your Experience at Your Local Tax Office in the Comments Section below your experience will be shared on taxoffices.org. Have A Large Tax Bill? Call Tax Relief Help Line 888-769-8983

220 Responses to Click to Tell Us Your Experience At Your Local Tax Office

Michael Barton says:

March 23, 2021 at 7:24 pm

THE IRS “GET MY PAYMENT” WEBSITE KEEPS GIVING ME ERROR MESSAGES! Do you or your colleagues have any insights re the IRS “GET MY PAYMENT” website? I SUCCESSFULLY entered my DOB, street address and Zip Code into “GET MY PAYMENT”. However, this time it REJECTED my 9-digit SSN which I entered as: xxxxx6892. Note that the above St. ADDR. / ZIP is a temporary address for an AZ cancer clinic where I’m currently being treated. Also, note that I successfully received my previous two stimulus checks via DD using the above information (bank’s routing / acct numbers haven’t changed). I called the IRS, IRS Fiscal Services Bureau and the Treasury Dept., and all I got were referrals back to IRS.GOV which directed me to contact my local IRS. Thanks for your help.

S Corporations

Posted on April 3, 2013 by admin • 0 Comments

S corporations are corporations that elect to pass corporate income, losses, deductions and credit through to their shareholders for federal tax purposes. Shareholders of S corporations report the flow-through of income and losses on their personal tax returns and are assessed tax at their individual income tax rates. This allows S corporations to avoid double… Continue Reading

How can I get a copy of correspondence sent to me by the IRS concerning paid off taxes.

Posted on July 11, 2017 by admin • 0 Comments

Q) How can I get a copy of correspondence sent to me by the IRS concerning paid off taxes. A) You can call the IRS and request another copy of your pay off balance letter be sent to you. Call the IRS at 1-800-829-1040

How Do I Claim Earned Income Tax Credit?

Posted on June 11, 2014 by admin • 0 Comments

Q) How Do I Claim Earned Income Tax Credit? A) According to the IRS – You need to file a tax return to claim Earned Income Tax Credit. Find out how—documents you need, common errors to watch for, the consequences of filing an Earned Income Tax Credit return with an error, how to get help preparing your return… Continue Reading

What is the best and fastest way to get information about my Tax Refund?

Posted on June 11, 2014 by admin • 0 Comments

Q) What is the best and fastest way to get information about my Tax refund? A) The best and fastest way to get information on tax refunds is to use the IRS2Go mobile app or the Where’s My Refund? tool. You can start checking on the status of your tax return within 24 hours after we have received your e-filed… Continue Reading

My bank won’t cash my return because my husband is (Deceased)

Posted on July 25, 2018 by admin • 0 Comments

Q) My tax refund direct deposit was denied because they couldn’t find an account number to match and I received a paper check paid to the order of my deceased husband & myself. My bank won’t cash it unless I receive another check from the government stating paid to the order of my husband (Deceased) &… Continue Reading

I want to know why I have not yet received my 2014 refund?

Posted on June 19, 2017 by admin • 0 Comments

Q) I want to know why I have not yet received my 2014 refund.I need to speak with someone concerning my 2014 tax return i have not yet received it. I ordered transcript from 2014 and 2015. The information on each 2014-2015 transcript are Identical but have different tracking numbers. I do not understand how my… Continue Reading

What are the penalties for filing and paying my taxes late?

Posted on June 10, 2014 by admin • 0 Comments

Q) What are the penalties for filing and paying my taxes late? A) According to the IRS, Interest is compounded daily and charged on any unpaid tax from the due date of the return (without regard to any extension of time to file) until the date of payment. The interest rate is the federal short-term rate plus… Continue Reading

What are My Self-Employed Tax Obligations?

Posted on April 3, 2013 by admin • 0 Comments

As a self-employed individual, generally you are required to file an annual return and pay estimated tax quarterly. Self-employed individuals generally must pay self-employment tax (SE tax) as well as income tax. SE tax is a Social Security and Medicare tax primarily for individuals who work for themselves. It is similar to the Social Security… Continue Reading

I filed for 2016 & was on the Apple plan & did not know I would receive a tax form for it.

Posted on September 26, 2017 by admin • 0 Comments

Q) I filed for 2016 & was on the Apple plan & did not know I would receive a tax form for it. I have moved from where I was living after I filed & you are supposed to be on the plan for 6 or more months of the year you are filling for. Well… Continue Reading

I filed an E-1040 with TaxAct, forget to submit Form 8938. I have the 8938 form where do I send it?

Posted on June 14, 2017 by admin • 0 Comments

Q) I filed an E-1040 with TaxAct. All the figures and computations were correct, so the IRS should have no trouble accepting the filed forms. I did, however, forget to submit Form 8938, which merely indicates how much money I have in a foreign bank. I have the 8938 form, so I just need to know… Continue Reading

I am 78 yrs old, I have a ROTH IRA and plan to cash it out, will this be considered an income?

Posted on September 19, 2019 by admin • 0 Comments

Q) I am 78 yrs old, I have a ROTH IRA and plan to cash it out, will this be considered an income, subject to tax. Will it increase my gross income and bump me to the next taxable bracket? A) Please discuss this with your tax accountant. In general you can withdraw contributions you… Continue Reading

My husband won 14,000.00 at casino..Can he claim all the losing lotto tickets … to wash out taxes?

Posted on September 11, 2018 by admin • 0 Comments

Q) My husband won 14,000.00 at casino in Delaware we live in Md. Can he claim all the losing lotto tickets he has lost this year to wash out taxes owed for this 14,000.00 winning. Also what is the tax percentage to Maryland and Federal for tax withholding on this amount. A) According o TurboTax.com… Continue Reading

Filed taxes feb.12,2013 for 2012 still have not received them online

Posted on October 18, 2013 by admin • 0 Comments

Q) Filed taxes feb.12,2013 for 2012 still have not received them.online it says they are being processed it’s been 9 months when I call IRS on hold for ever to hear them say they can’t tell me why, DON’T UNDERSTAND WOULD AMEMDED TAXES HAVE ANYTHING TO DO WITH IT, THANK YOU A) Recommend that you visit… Continue Reading

when I questioned that “the local IRS # I called” hung up!

Posted on December 18, 2020 by admin • 0 Comments

After I explained my issues…I was told to call another number that would help me…when I questioned that “the local IRS # I called” hung up! I called the number I was given and was told to ask for a person at the end of the message…that didn’t happen – line went dead. I’m received… Continue Reading

I got a notice that i owe the IRS money from 2008 and I was incarcerated. Who do I talk to about this ?

Posted on March 18, 2016 by admin • 0 Comments

Q) I got a notice that i owe the IRS money from 2008 and I was incarcerated and never filed my taxes or worked….. Who do I talk to about this ? A) IRS Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted. Residents of Alaska and Hawaii… Continue Reading

some one is using my ss# to get state of az. health provider thou there employer,

Posted on June 22, 2017 by admin • 0 Comments

Q) some one is using my ss# to get state of az.health provider thou there employer,i got a tax form 1095-B in the mail.this came out phoenix az. i do not have ahcccs i have my oun inc.AARP AND MEDCARE hear is the employers ID#8*******1. is a legle tax form.here is address 8*****1 e je*****n st… Continue Reading

How do I know if I have to file quarterly individual estimated tax payments?

Posted on June 10, 2014 by admin • 0 Comments

Q) How do I know if I have to file quarterly individual estimated tax payments? A) According to the IRS: You must make estimated tax payments for the current tax year if both of the following apply: You expect to owe at least $1,000 in tax for the current tax year, after subtracting your withholding and refundable credits. You… Continue Reading

How do I find out if some one cashed my refund check?

Posted on June 10, 2014 by admin • 0 Comments

Q) How do I find out if some one cashed my refund check? A) If you need to know whether your federal tax refund check has been cashed, you can initiate a trace on your refund by using one of the following methods: You can use the “Where’s My Refund?” system available through the IRS website. You can call… Continue Reading

How quickly will I get my tax refund?

Posted on June 11, 2014 by admin • 0 Comments

Q) How quickly will I get my tax refund? A) According to the IRS website: Most tax Refunds are issued in less than 21 calendar days.

How do I get the 2017 tax form

Posted on May 28, 2019 by admin • 0 Comments

Q) I had to revise my sons 2017 tax form and mailed it in. He did get his refund but I did not save the original file. He needs it for school. How do I get the 2017 tax form that he needs to give to his school?Thank you A) According to the IRS you… Continue Reading

How would I obtain a private letter ruling?

Posted on June 10, 2014 by admin • 0 Comments

Q) How would I obtain a private letter ruling? A) According to the IRS: The procedures and user fees for obtaining a letter ruling are published annually in the first revenue procedure of each calendar year. The current procedures are in Revenue Procedure 2014-1 which can be found in Internal Revenue Bulletin 2014-1. The Revenue Procedure and the Internal Revenue… Continue Reading

I need to know how much total I have contributed to my Roth IRA.

Posted on November 13, 2018 by admin • 0 Comments

Q) I need to know how much total I have contributed to my Roth IRA. A) You should receive a Form 5498 from your plan administrator. They are required to file this form with the IRS by May 31.

Is there an age limit on claiming my child as a dependent?

Posted on June 10, 2014 by admin • 0 Comments

Q) Is there an age limit on claiming my child as a dependent? A) To be claimed as your dependent, your child must meet the qualifying child test or the qualifying relative test. To meet the qualifying child test, your child must be younger than you and, as of the end of the calendar year, either… Continue Reading

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How do I get my W-2 when my employer refuses to send me one?

Posted on February 4, 2014 by admin • 0 Comments

Q) How do I get a copy of my W-2 when my former employer refuses to send me one. A) 1) If the employer does not comply, the first step is to contact the IRS and report the issue to them. The phone number for this is 1-800-829-1040 2) Next, to file your taxes without the… Continue Reading

Is an S corporation required to pay quarterly estimated tax?

Posted on July 14, 2014 by admin • 0 Comments

Q) Is an S corporation required to pay quarterly estimated tax? A) According to the IRS: Sometimes an S corporation must make estimated tax payments. An S corporation must make installment payments of estimated tax if the total of the following taxes is $500 or more: The tax on built-in gains, The excess net passive-income… Continue Reading

I have not received my W-2, I need to notify IRS. My employer is ignoring my requests. WHAT DO I DO?

Posted on March 17, 2018 by admin • 0 Comments

Q) I have not received my W-2 from my previous employer. I contacted the home office via email mid February. Last week all I received was a copy of the health insurance coverage I paid. I have called the IRS 800-829-1040 number multiple times with long waiting and never about to speak to anyone. I attempted… Continue Reading

I cant pay my delinquent taxes. Will the IRS accept a Compromise offer?

Posted on June 10, 2014 by admin • 0 Comments

Q) I cant pay my delinquent taxes. Will the IRS accept a Compromise offer? A) According to the IRS: You may qualify for an Offer in Compromise if you are unable to pay your taxes in full or if you are facing economic hardship or other special circumstances. Note: Offer in Compromise Application Fee – Your offer must… Continue Reading

Should self-employment taxes be paid quarterly or yearly?

Posted on July 14, 2014 by admin • 0 Comments

Q) Should self-employment taxes be paid quarterly or yearly? A) According to the IRS: If you are required to make estimated tax payments, the self-employment tax is paid by making quarterly estimated tax payments which include both income tax and social security tax.

How Do I Claim Earned Income Tax Credit?

Posted on June 11, 2014 by admin • 0 Comments

Can we file our return electronically (e-filing)?

Posted on June 11, 2014 by admin • 0 Comments

Q) Can we file our return electronically (e-filing)? A) According to the IRS – Yes, you can file electronically (e-filing) using any filing status. The limitations are: It must be your original individual return (not an amended return), and You cannot have already filed a return. Filing your return electronically is faster, safer, and more accurate than mailing… Continue Reading

I have a question on the tax side of splitting up house proceeds from basically an inheritance (actually from property gifted to 4 siblings

Posted on July 5, 2017 by admin • 0 Comments

Q) I have a question on the tax side of splitting up house proceeds from basically an inheritance (actually from property gifted to 4 siblings by the last wife of the father of those siblings after his death). Basically, this “inheritance” to 4 siblings involved preparing the property for sale, and really only 1 of the… Continue Reading

not yet received the rest of my federal refund .. over 5000$

Posted on July 16, 2019 by admin • 0 Comments

Q) I received a letter saying that i hadn’t filed my 2013 and 2015 returns. They put the amounts owed for each year and said not to do anything if i agreed with the amounts they would apply them to my 2018 tax return on may 8th 2019. However its almost July and ive not… Continue Reading

How will I know if IRS received my tax return and it’s being processed?

Posted on June 11, 2014 by admin • 0 Comments

Q) How will I know if IRS received my tax return and it’s being processed? A) According to the IRS – You can use the Where’s My Refund? tool to follow your tax return from receipt to issuance of your refund. While your tax return is being processed you can follow it through three stages: Return Received,Refund Approved and Refund Sent.

Frequently-Called Numbers

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All Toll-Free Numbers – Alphabetically

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220 Responses to Click to Tell Us Your Experience At Your Local Tax Office

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