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State Tax Office 9221 LBJ Freeway Dallas, Texas 75243

Dallas TX State Tax Office 9221 LBJ Freeway is here to help if you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you’re more comfortable talking with someone face-to-face, no appointment is necessary.

State Tax Office Dallas 9221 LBJ Freeway, Suite 100
Dallas, Texas 75243-3429		 Monday – Friday, 8 a.m. to 5 p.m. 972-792-5800
IRS Tax Office Dallas 1100 Commerce St., Rm 121
Dallas, TX 75242		 Monday-Friday – 8:30 a.m.-4:30 p.m.
 		 (214) 413-6010




174 Responses to Click to Tell Us Your Experience At Your Local Tax Office

  1. I can’t get through to a person to just find out if the state has received my 2019 state income tax which I filed in April. I owed $17 but don’t even see that you we drew that amount from my bank account. Can someone contact me back about this matter via E-Mail? Thanks.

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I filed an E-1040 with TaxAct, forget to submit Form 8938. I have the 8938 form where do I send it?

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Q) I filed an E-1040 with TaxAct. All the figures and computations were correct, so the IRS should have no trouble accepting the filed forms. I did, however, forget to submit Form 8938, which merely indicates how much money I have in a foreign bank. I have the 8938 form, so I just need to know… Continue Reading

How do I qualify for Earned Income Tax Credit?

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Q) How do I qualify for Earned Income Tax Credit? A) According to the IRS – EITC, the Earned Income Tax Credit, sometimes called EIC is a tax credit to help you keep more of what you earned. To qualify, you must meet certain requirements and file a tax return, even if you do not owe… Continue Reading

How do I request a non-filing verification letter?

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Q) How do I request a non-filing verification letter? A) An IRS Verification of Non-filing Letter – provides proof that the IRS has no record of a filed Form 1040, 1040A or 1040EZ for the year you requested. Non Tax filers can request an IRS Verification of Non-filing of their 2015 tax return status, free of charge,… Continue Reading

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I made a mistake on my federal return already filed. What should I do?

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Q)  I made a mistake on my federal return already filed. What should I do? A)  According to the IRS: It depends on the type of mistake that you made: Many mathematical errors are caught in the processing of the tax return itself so you may not need to correct these mistakes. If you did not… Continue Reading

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 I received a letter from the IRS. They say I owe $21,000 in taxes. I can’t pay this and I don’t know what to expect. Any advice would be appreciate

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Q) I received a letter from the IRS. They say I owe $21,000 in taxes and penalties. I can’t pay this and I don’t know what to expect. Any advice would be appreciated. A) Recommend you call the Tax Relief Hotline at 888-769-8983 for assistance.

I am trying to request tax transcripts for school but I can’t seem to get it.

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Q) Hi there my name is Bryanna and I am trying to request tax transcripts for school but I can’t seem to get a hold of anyone by phone or the website. When I call the local office I am told to get the transcripts online. What can I do? Can I go to the… Continue Reading

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Business Structures

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When beginning a business, you must decide what form of business entity to establish. Your form of business determines which income tax return form you have to file. The most common forms of business are the sole proprietorship, partnership, corporation, and S corporation. A Limited Liability Company (LLC) is a relatively new business structure allowed… Continue Reading

 We bought our home in 2000 for $60,500. We sold it in July for $60,000. How do I put this on my income tax return for 2018?

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Q) We bought our home in 2000 for $60,500. We sold it this last July for $60,000. How do I put this on my income tax return for 2018? A) Most people use the Schedule D form to report capital gains and losses that result from the sale or trade of certain property during the year. As of… Continue Reading

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Been over than 21 days IRS received my return, not gotten my refund, why?

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Q) Been over than 21 days IRS received my return, not gotten my refund, why? A) According to the IRS – IRS works hard to issue refunds as quickly as possible, but some tax returns take longer to process than others for many reasons, including when a return: includes errors, is incomplete, needs further review, is impacted by… Continue Reading

Been trying to get “return transcript” for year ended 12/31/15

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Q) Been trying to get “return transcript” for year ended 12/31/15 to apply for financial aid for daughter’s college. Efiled 12/31/15 return in late Feb., recd refund in mid-March. Irs.gov is telling me i) tax year 2015 cannot be ordered and ii) address does not match their records. I’ve been living at same address for… Continue Reading

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What is the phone number for the IRS so I may talk to someone

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Q) What is the phone number for the IRS so I may talk to someone A) IRS Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted. Residents of Alaska and Hawaii follow Pacific time. Puerto Rico phone lines are open 8 a.m. to 8 p.m. local time. Individuals:… Continue Reading

I still did not get my tax refund from 2018.

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Q) I still did not get my tax refund from 2018. Why is it so hard to get my tax back? Whenever I call they just told me to wait and wait. Please I need urgent help. A) According to the IRS – Some tax returns take longer to process than others for many reasons,… Continue Reading

All employers must file a Form W-2

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Every employer engaged in a trade or business who pays remuneration, including noncash payments of $600 or more for the year (all amounts if any income, social security, or Medicare tax was withheld) for services performed by an employee must file a Form W-2 for each employee (even if the employee is related to the… Continue Reading

I don’t owe taxes. Can I file electronically (e-filing) after April 15?

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Q)  I don’t owe taxes. Can I file electronically (e-filing) after April 15? A) According to the IRS- Electronically (e-filing) filed tax returns are accepted until November 23. If April 15 does not fall on a weekend or legal holiday, you must file Form 4868 (PDF), Application for Automatic Extension of Time to File U.S. Individual Income Tax Return, on or… Continue Reading

I forgot to include my 1099R forms, what should I do?

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Q) I forgot to include my 1099R forms when I sent in my paper claim, what should I do? A) Since you have already mailed the return, just hang on to them until the IRS receives your return. They will contact you if they need those. They only request them if they have tax withholdings… Continue Reading

What is a Partnership?

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A partnership is the relationship existing between two or more persons who join to carry on a trade or business. Each person contributes money, property, labor or skill, and expects to share in the profits and losses of the business. A partnership must file an annual information return to report the income, deductions, gains, losses,… Continue Reading

How Do I Claim Earned Income Tax Credit?

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Q) How Do I Claim Earned Income Tax Credit? A) According to the IRS –  You need to file a tax return to claim Earned Income Tax Credit. Find out how—documents you need, common errors to watch for, the consequences of filing an Earned Income Tax Credit return with an error, how to get help preparing your return… Continue Reading

Will I see a date for my Tax refund right away?

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Q) Will I see a date for my Tax refund right away? A) According to the IRS: Where’s My Refund? will not give you a refund date right away. We must first receive your tax return and then we have to process it and approve your refund. Where’s My Refund? will give you a personalized date once your refund is… Continue Reading

How can I check the status of my amended return?

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Q) How can I check the status of my amended return? A) You can check the status of your Form 1040X (PDF), Amended U.S. Individual Income Tax Return, using the “Where’s My Amended Return?” (WMAR) online tool or the toll-free telephone number 866-464-2050 three weeks after you file your amended return.  Both tools are available in English and Spanish and… Continue Reading

Filed Under: IRS

I claim my daughter as a dependent, she is in college can she claim her own personal exemption.

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Q) I claim my daughter as a dependent, she is in college can she claim her own personal exemption. A) According the IRS; If you can claim an exemption for your daughter as a dependent on your income tax return, she cannot claim her own personal exemption on her income tax return. If an individual is filing… Continue Reading

How can I get letter stating I have a zero balance with Colorado?

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Q) How can I get a letter stating that I have a zero balance with the State of Colorado? A) To make your request for zero tax balance with the state of Colorado please contact Colorado Tax Office by phone at 303-238-7378 or write to:Colorado Department of RevenueDenver, CO 80261-0004

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I won $1,358 online in May of 2017. To this day no check sent. They sent me a 2017 1099-misc. Please advise me.

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Q) I won $1,358 online at a bingo site back in May of 2017. They zeroed out my account to process the winnings in mid June 2017 but to this date they still have not sent out the check or paid me. they sent me a 2017 1099-misc. I have repeatedly emailed them that they need… Continue Reading

How do I turn a employee in for not holding out taxes

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Q) How do I turn a employee in for not holding out taxes A) According to the IRS – Employees who do not have taxes withheld nor remit them personally, are still liable for these taxes and may not qualify for Social Security, Medicare, or unemployment benefits. Employees who are concerned that their employer is… Continue Reading

 I filed for 2016 & was on the Apple plan & did not know I would receive a tax form for it.

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Q) I filed for 2016 & was on the Apple plan & did not know I would receive a tax form for it. I have moved from where I was living after I filed & you are supposed to be on the plan for 6 or more months of the year you are filling for. Well… Continue Reading

My husband won 14,000.00 at casino..Can he claim all the losing lotto tickets … to wash out taxes?

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Q) My husband won 14,000.00 at casino in Delaware we live in Md. Can he claim all the losing lotto tickets he has lost this year to wash out taxes owed for this 14,000.00 winning. Also what is the tax percentage to Maryland and Federal for tax withholding on this amount. A) According o TurboTax.com… Continue Reading

not yet received the rest of my federal refund .. over 5000$

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Q) I received a letter saying that i hadn’t filed my 2013 and 2015 returns. They put the amounts owed for each year and said not to do anything if i agreed with the amounts they would apply them to my 2018 tax return on may 8th 2019. However its almost July and ive not… Continue Reading

Been trying to get “return transcript” for year ended 12/31/15

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Q) Been trying to get “return transcript” for year ended 12/31/15 to apply for financial aid for daughter’s college. Efiled 12/31/15 return in late Feb., recd refund in mid-March. Irs.gov is telling me i) tax year 2015 cannot be ordered and ii) address does not match their records. I’ve been living at same address for… Continue Reading

Filed Under: IRS

How do I know if I have to file quarterly individual estimated tax payments?

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Q) How do I know if I have to file quarterly individual estimated tax payments? A) According to the IRS: You must make estimated tax payments for the current tax year if both of the following apply: You expect to owe at least $1,000 in tax for the current tax year, after subtracting your withholding and refundable credits. You… Continue Reading

All employers must file a Form W-2

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Every employer engaged in a trade or business who pays remuneration, including noncash payments of $600 or more for the year (all amounts if any income, social security, or Medicare tax was withheld) for services performed by an employee must file a Form W-2 for each employee (even if the employee is related to the… Continue Reading

I got a notice that i owe the IRS money from 2008 and I was incarcerated. Who do I talk to about this ?

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Q) I got a notice that i owe the IRS money from 2008 and I was incarcerated and never filed my taxes or worked….. Who do I talk to about this ? A) IRS Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted. Residents of Alaska and Hawaii… Continue Reading