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North Carolina Tax Office Phone Numbers and Information

Individual Income Tax Refund Inquiry 1-877-252-4052
Forms 1-877-252-3052
General Information

  • Corporate & Franchise Tax
  • Estate and Gift Tax
  • Individual Income Tax
  • Partnership and Fiduciary Tax
  • Privilege License
  • Sales and Use Tax
  • Withholding Tax
  • Making Tax Payments
1-877-252-3052
Motor Fuels Tax 1-877-308-9092
Other Taxes

  • Privilege Taxes
  • Bankruptcy
  • Property Tax
  • Insurance Premium Tax
  • Unauthorized Substance
1-877-308-9103
Electronic Services

  • For assistance with Motor Fuels e-Services please contact the Excise Tax Division at 1-877-308-9092.
1-877-308-9103
Tax Fraud Hotline 1-800-232-4939
 
Tax Assistance Number for International Callers 1-252-467-9000

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 I received a letter from the IRS. They say I owe $21,000 in taxes. I can’t pay this and I don’t know what to expect. Any advice would be appreciate

Q) I received a letter from the IRS. They say I owe $21,000 in taxes and penalties. I can’t pay this and I don’t know what to expect. Any advice would be appreciated. A) Recommend you call the Tax Relief Hotline at 888-769-8983 for assistance.

I made a mistake on my federal return already filed. What should I do?

Q)  I made a mistake on my federal return already filed. What should I do? A)  According to the IRS: It depends on the type of mistake that you made: Many mathematical errors are caught in the processing of the tax return itself so you may not need to correct these mistakes. If you did notContinue Reading

Filed Under: IRS

How can I get letter stating I have a zero balance with Colorado?

Q) How can I get a letter stating that I have a zero balance with the State of Colorado? A) To make your request for zero tax balance with the state of Colorado please contact Colorado Tax Office by phone at 303-238-7378 or write to:Colorado Department of RevenueDenver, CO 80261-0004

Should self-employment taxes be paid quarterly or yearly?

Q) Should self-employment taxes be paid quarterly or yearly? A) According to the IRS: If you are required to make estimated tax payments, the self-employment tax is paid by making quarterly estimated tax payments which include both income tax and social security tax.  

Is an S corporation required to pay quarterly estimated tax?

Q) Is an S corporation required to pay quarterly estimated tax? A) According to the IRS: Sometimes an S corporation must make estimated tax payments. An S corporation must make installment payments of estimated tax if the total of the following taxes is $500 or more: The tax on built-in gains, The excess net passive-incomeContinue Reading

Filed Under: IRS

When should I file for an extension if I need more time.

Q) When should I file for an extension if I need more time. A) According the the IRS: U.S. citizens and resident aliens who file calendar year returns are required to file a tax return by April 15.  However, taxpayers who are overseas on the due date receive an automatic extension of two months (generallyContinue Reading

Filed Under: IRS

I did not file my 2016 taxes.. how can i file without W2?

Q) I did not file my 2016 taxes due to not ever being able to get my W2 from a company how can i file that if i don’t have the information. A) You can use Form 4852 and your last paystub to file income taxes. Failing that, you can use IRS Form 4852 toContinue Reading

Filed Under: IRS

I am 78 yrs old, I have a ROTH IRA and plan to cash it out, will this be considered an income?

Q) I am 78 yrs old, I have a ROTH IRA and plan to cash it out, will this be considered an income, subject to tax. Will it increase my gross income and bump me to the next taxable bracket? A) Please discuss this with your tax accountant. In general you can withdraw contributions youContinue Reading

I need an appointment to get a replacement ss card.

I need an appointment to get a replacement ss card. I cannot call or go online because it keeps telling me my phone number is invalid. I have lived here since March 5,2020. I cannot get my drivers license for Colorado, because your office says closed until further notice. How can I drive legally withContinue Reading

I filed an E-1040 with TaxAct, forget to submit Form 8938. I have the 8938 form where do I send it?

Q) I filed an E-1040 with TaxAct. All the figures and computations were correct, so the IRS should have no trouble accepting the filed forms. I did, however, forget to submit Form 8938, which merely indicates how much money I have in a foreign bank. I have the 8938 form, so I just need to knowContinue Reading

tried to get my 2018 tax return transcript but its saying no tax return available

Q) I have tried to get my 2018 tax return transcript online but its saying no tax return available, i already filed it in April 15th 2019 and its only showing that a extension was filed. It was mailed off and its already the 8th week. What should I do? A) According to the IRSContinue Reading

What are the penalties for filing and paying my taxes late?

Q) What are the penalties for filing and paying my taxes late? A) According to the IRS, Interest is compounded daily and charged on any unpaid tax from the due date of the return (without regard to any extension of time to file) until the date of payment. The interest rate is the federal short-term rate plusContinue Reading

Filed Under: IRS

Been trying to get “return transcript” for year ended 12/31/15

Q) Been trying to get “return transcript” for year ended 12/31/15 to apply for financial aid for daughter’s college. Efiled 12/31/15 return in late Feb., recd refund in mid-March. Irs.gov is telling me i) tax year 2015 cannot be ordered and ii) address does not match their records. I’ve been living at same address forContinue Reading

Filed Under: IRS

I have not yet received my refund $5,171. I was told by H R Block that I didn’t owe

Q) I have a problem I filed my taxes February 14 2019 it’s now December 27 2019 I have not yet received my refund $5,171. I was told by H R Block that I didn’t owe and should not run into any problems I guess they were wrong. So with all due respect could youContinue Reading

Will I see a date for my Tax refund right away?

Q) Will I see a date for my Tax refund right away? A) According to the IRS: Where’s My Refund? will not give you a refund date right away. We must first receive your tax return and then we have to process it and approve your refund. Where’s My Refund? will give you a personalized date once your refund isContinue Reading

How do I sign my tax return when I (e-filing) using online filing software?

Q)  How do I sign my tax return when I e-file using online filing software? A) According to the IRS  – You sign your tax return using the Self-Select PIN method.  The Self-Select PIN method allows taxpayers to electronically sign their individual income tax return by selecting a five-digit personal identification number (PIN).  The PIN is anyContinue Reading

I don’t owe taxes. Can I file electronically (e-filing) after April 15?

Q)  I don’t owe taxes. Can I file electronically (e-filing) after April 15? A) According to the IRS- Electronically (e-filing) filed tax returns are accepted until November 23. If April 15 does not fall on a weekend or legal holiday, you must file Form 4868 (PDF), Application for Automatic Extension of Time to File U.S. Individual Income Tax Return, on orContinue Reading

My wife and I both need to apply for replacement Social Security cards – ours are misplaced or lost?

Q) My wife and I both need to apply for replacement Social Security cards – ours are misplaced or lost? I also need to get my 2013 IRS W2 posted. I have a copy from my employer for the SSA. How do we go about accomplishing both of these tasks? Thanks! A) According to the Social SecurityContinue Reading

What is a split refund?

Q) What is a split refund? A) The IRS allows your refund to be split. A split refund lets you divide your refund, in any proportion you want, and direct deposit the funds into up to three different accounts with U.S. financial institutions. To allocate a split refund. you should use Form 8888 (PDF), Allocation of Refund, to request to haveContinue Reading

Filed Under: IRS

Limited Liability Company (LLC)

A Limited Liability Company (LLC) is a business structure allowed by state statute. Each state may use different regulations, and you should check with your state if you are interested in starting a Limited Liability Company. Owners of an LLC are called members. Most states do not restrict ownership, and so members may include individuals,Continue Reading

Do I need to change my maiden name on my Social Security card to file jointly?

Q) Do I need to change my maiden name on my Social Security card to file jointly? A) According to the IRS: No. You can still file “Married Filing Jointly” without changing your name with the Social Security Administration. Make sure that the name shown on your Social Security card matches the name you use on yourContinue Reading

Filed Under: IRS

Who is Self-Employed?

Generally, you are self-employed if any of the following apply to you. You carry on a trade or business as a sole proprietor or an independent contractor. You are a member of a partnership that carries on a trade or business. You are otherwise in business for yourself (including a part-time business)

What can I do if someone has filed a tax return using my social security number?

Q) What can I do if someone has filed a tax return using my social security number? A) According to the IRS: The IRS has security measures in place to verify the accuracy of tax returns and the validity of social security numbers submitted. If you receive a notice from the IRS that leads you toContinue Reading

Filed Under: IRS

I made a mistake and got more refund than I should. What should I do?

Q) I made a mistake and got more refund than I should. What do I do? A) According to the IRS: Many mistakes are corrected in processing and a letter of explanation is mailed at the time the refund is issued. If the mistake was not corrected in processing, you need to: File an amended or correctedContinue Reading

Filed Under: IRS

How do partnerships file and pay quarterly estimated tax payments?

Q) How do partnerships file and pay quarterly estimated tax payments? A) According to the IRS: Partnerships file Form 1065 (PDF), U.S. Return of Partnership Income, to report income and expenses. A partnership does not pay tax on its income but “passes through” any profits or losses to its partners.  Generally, the partnership is required to prepare and give partners a ScheduleContinue Reading

Is an S corporation required to pay quarterly estimated tax?

Q) Is an S corporation required to pay quarterly estimated tax? A) According to the IRS: Sometimes an S corporation must make estimated tax payments. An S corporation must make installment payments of estimated tax if the total of the following taxes is $500 or more: The tax on built-in gains, The excess net passive-incomeContinue Reading

Filed Under: IRS

when I questioned that “the local IRS # I called” hung up!

After I explained my issues…I was told to call another number that would help me…when I questioned that “the local IRS # I called” hung up! I called the number I was given and was told to ask for a person at the end of the message…that didn’t happen – line went dead. I’m receivedContinue Reading

Will calling the IRS help me get my tax refund any faster?

Q) Will calling the IRS help me get my tax refund any faster? A) According the the IRS: Calling the IRS will not speed up your refund. Our phone and walk-in representatives can only research the status of your refund if it has been 21 days or more since you filed electronically, more than 6 weeks since youContinue Reading

I cant pay my delinquent taxes. Will the IRS accept a Compromise offer?

Q) I cant pay my delinquent taxes. Will the IRS accept a Compromise offer? A) According to the IRS: You may qualify for an Offer in Compromise if you are unable to pay your taxes in full or if you are facing economic hardship or other special circumstances. Note: Offer in Compromise Application Fee – Your offer mustContinue Reading

Filed Under: IRS