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North Carolina Tax Office Phone Numbers and Information

Individual Income Tax Refund Inquiry 1-877-252-4052
Forms 1-877-252-3052
General Information

  • Corporate & Franchise Tax
  • Estate and Gift Tax
  • Individual Income Tax
  • Partnership and Fiduciary Tax
  • Privilege License
  • Sales and Use Tax
  • Withholding Tax
  • Making Tax Payments
 1-877-252-3052
Motor Fuels Tax 1-877-308-9092
Other Taxes

  • Privilege Taxes
  • Bankruptcy
  • Property Tax
  • Insurance Premium Tax
  • Unauthorized Substance
 1-877-308-9103
Electronic Services

  • For assistance with Motor Fuels e-Services please contact the Excise Tax Division at 1-877-308-9092.
 1-877-308-9103
Tax Fraud Hotline 1-800-232-4939
 
Tax Assistance Number for International Callers 1-252-467-9000

195 Responses to Click to Tell Us Your Experience At Your Local Tax Office

  1. Impossible to get any kind of response or contact with a knowledgeable person to respond to any question. Did tRUMP fire everyone who works for the IRS…

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I forgot to include my 1099R forms, what should I do?

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Q) I forgot to include my 1099R forms when I sent in my paper claim, what should I do? A) Since you have already mailed the return, just hang on to them until the IRS receives your return. They will contact you if they need those. They only request them if they have tax withholdings… Continue Reading

Can I expect to receive my tax refund on time?

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Q) Can I expect to receive my tax refund on time? A) According to the IRS – Be careful not to count on getting your tax refund by a certain date to make major purchases or pay other financial obligations. Many different factors can affect the timing of your refund after we receive it for processing.… Continue Reading

I filed my taxes on time using TaxACT….the system can’t find my payment or tax record…will it cause a problem?

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Q) I filed my taxes on time using TaxACT. I also paid part of what I owe using the IRS Payment system. I went to make more payments and the system can’t find my payment or tax record. I do not recall seeing a declined message for my federal return. If I submit it again online… Continue Reading

 I received a letter from the IRS. They say I owe $21,000 in taxes. I can’t pay this and I don’t know what to expect. Any advice would be appreciate

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Q) I received a letter from the IRS. They say I owe $21,000 in taxes and penalties. I can’t pay this and I don’t know what to expect. Any advice would be appreciated. A) Recommend you call the Tax Relief Hotline at 888-769-8983 for assistance.

How do I sign my tax return when I (e-filing) using online filing software?

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Q)  How do I sign my tax return when I e-file using online filing software? A) According to the IRS  – You sign your tax return using the Self-Select PIN method.  The Self-Select PIN method allows taxpayers to electronically sign their individual income tax return by selecting a five-digit personal identification number (PIN).  The PIN is any… Continue Reading

I received a letter stating I owe taxes on a non profit business, what form should I fill out for a non profit

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Q) I received a letter stating I owe taxes on a non profit business, I believe I filled out the wrong form… I need to know what form should I fill out for a non profit organization, no money is being made it is just a Group that I put together, such as a social club… Continue Reading

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My husband won 14,000.00 at casino..Can he claim all the losing lotto tickets … to wash out taxes?

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Q) My husband won 14,000.00 at casino in Delaware we live in Md. Can he claim all the losing lotto tickets he has lost this year to wash out taxes owed for this 14,000.00 winning. Also what is the tax percentage to Maryland and Federal for tax withholding on this amount. A) According o TurboTax.com… Continue Reading

Must I use a Joint account for my deposit if I am filing jointly?

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Q) Must I use a Joint account for my deposit if I am filing jointly? A) You can ask the IRS to direct deposit a refund from a jointly filed return into your account, your spouse’s account, or a joint account.  However, state and financial institution rules can vary, and you should first verify that your… Continue Reading

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 some one is using my ss# to get state of az. health provider thou there employer,

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Q) some one is using my ss# to get state of az.health provider thou there employer,i got a tax form 1095-B in the mail.this came out phoenix az. i do not have ahcccs i have my oun inc.AARP AND MEDCARE hear is the employers ID#8*******1. is a legle tax form.here is address 8*****1 e je*****n st… Continue Reading

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I am trying to request tax transcripts for school but I can’t seem to get it.

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Q) Hi there my name is Bryanna and I am trying to request tax transcripts for school but I can’t seem to get a hold of anyone by phone or the website. When I call the local office I am told to get the transcripts online. What can I do? Can I go to the… Continue Reading

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Will calling the IRS help me get my tax refund any faster?

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Q) Will calling the IRS help me get my tax refund any faster? A) According the the IRS: Calling the IRS will not speed up your refund. Our phone and walk-in representatives can only research the status of your refund if it has been 21 days or more since you filed electronically, more than 6 weeks since you… Continue Reading

One spouse employed by another

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If your spouse is your employee, not your partner, you must pay Social Security and Medicare taxes for him or her. The wages for the services of an individual who works for his or her spouse in a trade or business are subject to income tax withholding and Social Security and Medicare taxes, but not… Continue Reading

Who is a qualifying child for Earned Income Tax Credit?

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Q) Who is a qualifying child for Earned Income Tax Credit? A) According the to IRS – Your child is a qualifying child if your child meets all of the following tests: Age Relationship Residency Joint Return Age Your child must meet one of the following: Be under age 19 at the end of the year and younger… Continue Reading

I have a question on the tax side of splitting up house proceeds from basically an inheritance (actually from property gifted to 4 siblings

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Q) I have a question on the tax side of splitting up house proceeds from basically an inheritance (actually from property gifted to 4 siblings by the last wife of the father of those siblings after his death). Basically, this “inheritance” to 4 siblings involved preparing the property for sale, and really only 1 of the… Continue Reading

not yet received the rest of my federal refund .. over 5000$

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Q) I received a letter saying that i hadn’t filed my 2013 and 2015 returns. They put the amounts owed for each year and said not to do anything if i agreed with the amounts they would apply them to my 2018 tax return on may 8th 2019. However its almost July and ive not… Continue Reading

I am 78 yrs old, I have a ROTH IRA and plan to cash it out, will this be considered an income?

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Q) I am 78 yrs old, I have a ROTH IRA and plan to cash it out, will this be considered an income, subject to tax. Will it increase my gross income and bump me to the next taxable bracket? A) Please discuss this with your tax accountant. In general you can withdraw contributions you… Continue Reading

I got a notice that i owe the IRS money from 2008 and I was incarcerated. Who do I talk to about this ?

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Q) I got a notice that i owe the IRS money from 2008 and I was incarcerated and never filed my taxes or worked….. Who do I talk to about this ? A) IRS Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted. Residents of Alaska and Hawaii… Continue Reading

Is an S corporation required to pay quarterly estimated tax?

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Q) Is an S corporation required to pay quarterly estimated tax? A) According to the IRS: Sometimes an S corporation must make estimated tax payments. An S corporation must make installment payments of estimated tax if the total of the following taxes is $500 or more: The tax on built-in gains, The excess net passive-income… Continue Reading

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Limited Liability Company (LLC)

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A Limited Liability Company (LLC) is a business structure allowed by state statute. Each state may use different regulations, and you should check with your state if you are interested in starting a Limited Liability Company. Owners of an LLC are called members. Most states do not restrict ownership, and so members may include individuals,… Continue Reading

tried to get my 2018 tax return transcript but its saying no tax return available

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Q) I have tried to get my 2018 tax return transcript online but its saying no tax return available, i already filed it in April 15th 2019 and its only showing that a extension was filed. It was mailed off and its already the 8th week. What should I do? A) According to the IRS… Continue Reading

Should I notify the IRS if I changed my address?

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Q) Should I notify the IRS if I changed my address? A) Yes, if you move, you should notify the IRS of your new address. We need to change our records so that any tax refunds due to you or any other IRS communications will reach you in a timely manner.  If you filed a joint… Continue Reading

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Do I have to pay taxes on my social security benefits?

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Q) Do I have to pay taxes on my social security benefits? A) According to the IRS: Social security benefits include monthly retirement, survivor, and disability benefits. They do not include supplemental security income (SSI) payments, which are not taxable. The amount of social security benefits that must be included on your income tax return and used… Continue Reading

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Husband and Wife Business – What is a Qualified Joint Venture?

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On May 25, 2007 the Small Business and Work Opportunity Tax Act of 2007 was signed into law and affect changes to the treatment  of qualified joint ventures of married couples not treated as partnerships. The provision is effective for taxable years beginning after December 31, 2006. The provision generally permits a qualified joint venture whose… Continue Reading

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How do partnerships file and pay quarterly estimated tax payments?

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Q) How do partnerships file and pay quarterly estimated tax payments? A) According to the IRS: Partnerships file Form 1065 (PDF), U.S. Return of Partnership Income, to report income and expenses. A partnership does not pay tax on its income but “passes through” any profits or losses to its partners.  Generally, the partnership is required to prepare and give partners a Schedule… Continue Reading

Why is my refund different than the amount expected on tax return I filed?

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Q) Why is my refund different than the amount expected on tax return I filed? A) According to the IRS – If you owe past-due federal tax, state income tax, state unemployment compensation debts, child support, spousal support, or certain federal nontax debts, such as student loans, all or part of your refund may be used (offset)… Continue Reading

tried to get my 2018 tax return transcript but its saying no tax return available

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Q) I have tried to get my 2018 tax return transcript online but its saying no tax return available, i already filed it in April 15th 2019 and its only showing that a extension was filed. It was mailed off and its already the 8th week. What should I do? A) According to the IRS… Continue Reading

Limited Liability Company (LLC)

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A Limited Liability Company (LLC) is a business structure allowed by state statute. Each state may use different regulations, and you should check with your state if you are interested in starting a Limited Liability Company. Owners of an LLC are called members. Most states do not restrict ownership, and so members may include individuals,… Continue Reading

I did not file my 2016 taxes.. how can i file without W2?

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Q) I did not file my 2016 taxes due to not ever being able to get my W2 from a company how can i file that if i don’t have the information. A) You can use Form 4852 and your last paystub to file income taxes. Failing that, you can use IRS Form 4852 to… Continue Reading

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been calling Where’s My Refund for several weeks

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I been calling the Where’s My Refund for several weeks. Calling 800-829-1040 or 800-829-1954. I filled & mailed our Senior form (married-joint) approx May 26th, 2020. Always the system tells me information is Not available. Mailed the tax forms from Mandan ND to Egden, Utah. I’m afraid the postal service could of Lost our envelope.… Continue Reading

Self-employment tax

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Self-employment tax is a tax consisting of Social Security and Medicare taxes primarily for individuals who work for themselves. It is similar to the Social Security and Medicare taxes withheld from the pay of most wage earners. You figure self-employment tax (SE tax) yourself using Schedule SE (Form 1040). Social Security and Medicare taxes of… Continue Reading

I filed my 2016 taxes late and I’ve tried getting my transcript

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Q) Hello my name is Jerry, and I’m calling about my 2016 taxes. I filed my 2016 taxes late and I’ve tried getting my transcript so I can attend college. I kept getting letters saying that the IRS had no record of my 2016 taxes. After I completed my FAFSA, the University said that Veritax… Continue Reading

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