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North Carolina Tax Office Phone Numbers and Information

Individual Income Tax Refund Inquiry 1-877-252-4052
Forms 1-877-252-3052
General Information

  • Corporate & Franchise Tax
  • Estate and Gift Tax
  • Individual Income Tax
  • Partnership and Fiduciary Tax
  • Privilege License
  • Sales and Use Tax
  • Withholding Tax
  • Making Tax Payments
 1-877-252-3052
Motor Fuels Tax 1-877-308-9092
Other Taxes

  • Privilege Taxes
  • Bankruptcy
  • Property Tax
  • Insurance Premium Tax
  • Unauthorized Substance
 1-877-308-9103
Electronic Services

  • For assistance with Motor Fuels e-Services please contact the Excise Tax Division at 1-877-308-9092.
 1-877-308-9103
Tax Fraud Hotline 1-800-232-4939
 
Tax Assistance Number for International Callers 1-252-467-9000

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How Do I Make My Quarterly Payments?

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Estimated tax is the method used to pay Social Security and Medicare taxes and income tax, because you do not have an employer withholding these taxes for you. Form 1040-ES, Estimated Tax for Individuals (PDF), is used to figure these taxes. Form 1040-ES contains a worksheet that is similar to Form 1040. You will need your prior… Continue Reading

How do I find out if some one cashed my refund check?

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Q) How do I find out if some one cashed my refund check? A) If you need to know whether your federal tax refund check has been cashed, you can initiate a trace on your refund by using one of the following methods: You can use the “Where’s My Refund?” system available through the IRS website. You can call… Continue Reading

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I won $1,358 online in May of 2017. To this day no check sent. They sent me a 2017 1099-misc. Please advise me.

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Q) I won $1,358 online at a bingo site back in May of 2017. They zeroed out my account to process the winnings in mid June 2017 but to this date they still have not sent out the check or paid me. they sent me a 2017 1099-misc. I have repeatedly emailed them that they need… Continue Reading

How will I know if IRS received my tax return and it’s being processed?

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Q) How will I know if IRS received my tax return and it’s being processed? A) According to the IRS – You can use the Where’s My Refund? tool to follow your tax return from receipt to issuance of your refund. While your tax return is being processed you can follow it through three stages: Return Received,Refund Approved and Refund Sent.

Can you request a copy of a previous tax return at a local IRS location?

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Q) Can you request a copy of a previous tax return at a local IRS location or does the official form have to be submitted and mailed off? A) According to the IRS website. Taxpayers who need certain prior year tax return information can obtain it from the IRS. Here are nine things to know if… Continue Reading

Should I notify the IRS if I changed my address?

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Q) Should I notify the IRS if I changed my address? A) Yes, if you move, you should notify the IRS of your new address. We need to change our records so that any tax refunds due to you or any other IRS communications will reach you in a timely manner.  If you filed a joint… Continue Reading

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How do I sign my tax return when I (e-filing) using online filing software?

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Q)  How do I sign my tax return when I e-file using online filing software? A) According to the IRS  – You sign your tax return using the Self-Select PIN method.  The Self-Select PIN method allows taxpayers to electronically sign their individual income tax return by selecting a five-digit personal identification number (PIN).  The PIN is any… Continue Reading

Do we take the standard deduction for our house interest payments or do we take 20% of the actual tax amount paid

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Q) We live in Grand junction Colorado and bought a house here. We have a mcc a mortgage credit certificate that says we can deduct 20% from our interest paid on our first mortgage. The interest paid is less than the standard deduction. Do we take the standard deduction or do we take 20% of the… Continue Reading

Is there an age limit on claiming my child as a dependent?

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Q) Is there an age limit on claiming my child as a dependent? A) To be claimed as your dependent, your child must meet the qualifying child test or the qualifying relative test.  To meet the qualifying child test, your child must be younger than you and, as of the end of the calendar year, either… Continue Reading

What is the phone number for the IRS so I may talk to someone

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Q) What is the phone number for the IRS so I may talk to someone A) IRS Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted. Residents of Alaska and Hawaii follow Pacific time. Puerto Rico phone lines are open 8 a.m. to 8 p.m. local time. Individuals:… Continue Reading

What is the best and fastest way to get information about my Tax Refund?

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Q) What is the best and fastest way to get information about my Tax refund? A) The best and fastest way to get information on tax refunds is to use the IRS2Go mobile app or the Where’s My Refund? tool. You can start checking on the status of your tax return within 24 hours after we have received your e-filed… Continue Reading

I cant pay my delinquent taxes. Will the IRS accept a Compromise offer?

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Q) I cant pay my delinquent taxes. Will the IRS accept a Compromise offer? A) According to the IRS: You may qualify for an Offer in Compromise if you are unable to pay your taxes in full or if you are facing economic hardship or other special circumstances. Note: Offer in Compromise Application Fee – Your offer must… Continue Reading

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 We bought our home in 2000 for $60,500. We sold it in July for $60,000. How do I put this on my income tax return for 2018?

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Q) We bought our home in 2000 for $60,500. We sold it this last July for $60,000. How do I put this on my income tax return for 2018? A) Most people use the Schedule D form to report capital gains and losses that result from the sale or trade of certain property during the year. As of… Continue Reading

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S Corporations

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S corporations are corporations that elect to pass corporate income, losses, deductions and credit through to their shareholders for federal tax purposes. Shareholders of S corporations report the flow-through of income and losses on their personal tax returns and are assessed tax at their individual income tax rates. This allows S corporations to avoid double… Continue Reading

I filed an E-1040 with TaxAct, forget to submit Form 8938. I have the 8938 form where do I send it?

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Q) I filed an E-1040 with TaxAct. All the figures and computations were correct, so the IRS should have no trouble accepting the filed forms. I did, however, forget to submit Form 8938, which merely indicates how much money I have in a foreign bank. I have the 8938 form, so I just need to know… Continue Reading

 I filed for 2016 & was on the Apple plan & did not know I would receive a tax form for it.

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Q) I filed for 2016 & was on the Apple plan & did not know I would receive a tax form for it. I have moved from where I was living after I filed & you are supposed to be on the plan for 6 or more months of the year you are filling for. Well… Continue Reading

I received notice stating I owe 1400 back taxes, how can I setup payment plan

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Q) I received a notice stating i owe 1400 back taxes from 2009 they are giving me until the 30th of this month to pay.how can i setup a payment plan A) According to the IRS website; You can make monthly payments through an installment agreement if you’re not financially able to pay your tax debt immediately.… Continue Reading

How much does an student have to make before filing income tax return?

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Q) How much does an student have to make before filing income tax return? A) According to the IRS: If you are an unmarried dependent student, you must file a tax return if your earned and/or unearned income exceeds certain limits. To find these limits refer to Dependents under Who Must File, in Publication 501, Exemptions, Standard Deduction and Filing Information.… Continue Reading

Will calling the IRS help me get my tax refund any faster?

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Q) Will calling the IRS help me get my tax refund any faster? A) According the the IRS: Calling the IRS will not speed up your refund. Our phone and walk-in representatives can only research the status of your refund if it has been 21 days or more since you filed electronically, more than 6 weeks since you… Continue Reading

Can we file our return electronically (e-filing)?

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Q) Can we file our return electronically (e-filing)? A) According to the IRS – Yes, you can file electronically (e-filing) using any filing status. The limitations are: It must be your original individual return (not an amended return), and You cannot have already filed a return. Filing your return electronically is faster, safer, and more accurate than mailing… Continue Reading

I made a mistake on my federal return already filed. What should I do?

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Q)  I made a mistake on my federal return already filed. What should I do? A)  According to the IRS: It depends on the type of mistake that you made: Many mathematical errors are caught in the processing of the tax return itself so you may not need to correct these mistakes. If you did not… Continue Reading

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What are My Self-Employed Tax Obligations?

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As a self-employed individual, generally you are required to file an annual return and pay estimated tax quarterly. Self-employed individuals generally must pay self-employment tax (SE tax) as well as income tax. SE tax is a Social Security and Medicare tax primarily for individuals who work for themselves. It is similar to the Social Security… Continue Reading

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All employers must file a Form W-2

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Every employer engaged in a trade or business who pays remuneration, including noncash payments of $600 or more for the year (all amounts if any income, social security, or Medicare tax was withheld) for services performed by an employee must file a Form W-2 for each employee (even if the employee is related to the… Continue Reading

I still did not get my tax refund from 2018.

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Q) I still did not get my tax refund from 2018. Why is it so hard to get my tax back? Whenever I call they just told me to wait and wait. Please I need urgent help. A) According to the IRS – Some tax returns take longer to process than others for many reasons,… Continue Reading

I have not received my stimulus check.

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I have not received my stimulus check. I called the IRS, Fiscal Services Bureau and the Treasury Dept. They all informed me IRS is holding the check because my husband, AlbertL. Aleman, passed away on 4/6/2020. The IRS made the check out for $2400 and it should have been for $1200 just for me. I… Continue Reading

I filed an E-1040 with TaxAct, forget to submit Form 8938. I have the 8938 form where do I send it?

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Q) I filed an E-1040 with TaxAct. All the figures and computations were correct, so the IRS should have no trouble accepting the filed forms. I did, however, forget to submit Form 8938, which merely indicates how much money I have in a foreign bank. I have the 8938 form, so I just need to know… Continue Reading

S Corporations

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S corporations are corporations that elect to pass corporate income, losses, deductions and credit through to their shareholders for federal tax purposes. Shareholders of S corporations report the flow-through of income and losses on their personal tax returns and are assessed tax at their individual income tax rates. This allows S corporations to avoid double… Continue Reading

What are the penalties for filing and paying my taxes late?

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Q) What are the penalties for filing and paying my taxes late? A) According to the IRS, Interest is compounded daily and charged on any unpaid tax from the due date of the return (without regard to any extension of time to file) until the date of payment. The interest rate is the federal short-term rate plus… Continue Reading

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Is there an age limit on claiming my child as a dependent?

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Q) Is there an age limit on claiming my child as a dependent? A) To be claimed as your dependent, your child must meet the qualifying child test or the qualifying relative test.  To meet the qualifying child test, your child must be younger than you and, as of the end of the calendar year, either… Continue Reading