Massachusetts Tax Office Phone Numbers and Information

Massachusetts Tax Office Phone Numbers and Information

If you have specific questions about your MA Tax Account, Please call 617-887-6367

OR toll-free in Massachusetts 800-392-6089

Or write to PO Box 7010, Boston, MA 02204.

DOR’s customer service call center hours for tax help are 9 am – 5 pm, Monday through Friday.

• there are two of the estimated tax payments I made that are not showing in the list of transactions on my account.
  Q) I am getting records together for filing my 2023 taxes and when I went to the IRS on line account today there are two of the estimated tax payments I made that are not showing in the list of transactions on my account. I have a confirmation email for each payments from the IRS sent to me at the… Read more: there are two of the estimated tax payments I made that are not showing in the list of transactions on my account.
• Hi: I am a Canadian Resident, I mailed a letter to the address on W. Magnolia in Bellingham and addressed the envelope exactly as stated on the site and it was returned stating “insufficient address”. I am looking for a form to request the return of withholding taxes on a casino win, would anyone know the form # or address I can use to send the request?
  A) FOR THE US: The form you need to request a return of withholding taxes on a casino win is Form W-7, Application for IRS Individual Taxpayer Identification Number (ITIN). You can find it on the Internal Revenue Service (IRS) website: https://www.irs.gov/pub/irs-pdf/fw7.pdf To mail your request, you can use the following address: Internal Revenue ServiceAttn: ITIN OperationP.O. Box 149342Austin, TX 78714-9342… Read more: Hi: I am a Canadian Resident, I mailed a letter to the address on W. Magnolia in Bellingham and addressed the envelope exactly as stated on the site and it was returned stating “insufficient address”. I am looking for a form to request the return of withholding taxes on a casino win, would anyone know the form # or address I can use to send the request?
• Earlier in 2021, I got a letter from the IRS saying they thought I was either guilty of, or the victim of Identity Theft. They requested that I prove who I was by making an appointment with them or with the local IRS office. Not trusting that this wasn’t a scam, I did nothing. However, I am writing to you to make an appointment to provide this proof, just in case! Can you set up an appointment time where I can present documents proving my identity? And is there anything else I must provide?
  A) To schedule an appointment to verify your identity with the IRS, you can call 844-545-5640. You will need to provide your Social Security number and other personal information. The IRS will then schedule an appointment for you at the nearest Taxpayer Assistance Center. When you go to your appointment, you will need to bring the following documents: If you… Read more: Earlier in 2021, I got a letter from the IRS saying they thought I was either guilty of, or the victim of Identity Theft. They requested that I prove who I was by making an appointment with them or with the local IRS office. Not trusting that this wasn’t a scam, I did nothing. However, I am writing to you to make an appointment to provide this proof, just in case! Can you set up an appointment time where I can present documents proving my identity? And is there anything else I must provide?
• How do I make an appoint to pick up my MA 1099-G for PUA benefits 2021 ?I did not receive in the mail and it is not available online.
  A) To make an appointment to pick up your MA 1099-G for PUA benefits 2021, you can call the Department of Unemployment Assistance (DUA) at 617-626-5647. The DUA is responsible for issuing 1099 forms to people who received unemployment benefits in Massachusetts. When you call the DUA, be prepared to provide your Social Security number and date of birth. You… Read more: How do I make an appoint to pick up my MA 1099-G for PUA benefits 2021 ?I did not receive in the mail and it is not available online.
• I need to see if I can get appt today at Albany GA Tax Office around 1 to come see y’all. Plz asap. To verify my identity to y’all
  A) I recommend that you call the Albany GA Tax Office at (229) 431-2130 to see if they have any appointments available today at 1pm. You can also try to book an appointment online, but the Albany GA Tax Office website does not have an online appointment booking system. If you are able to book an appointment, be sure to… Read more: I need to see if I can get appt today at Albany GA Tax Office around 1 to come see y’all. Plz asap. To verify my identity to y’all