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Massachusetts Tax Office Phone Numbers and Information

Massachusetts Tax Office Phone Numbers and Information

If you have specific questions about your MA Tax Account, Please call 617-887-6367

OR toll-free in Massachusetts 800-392-6089

Or write to PO Box 7010, Boston, MA 02204.

DOR’s customer service call center hours for tax help are 9 am – 5 pm, Monday through Friday.




PLEASE NOTE: ALL WALK-IN IRS OFFICES ARE BY APPOINTMENT ONLY UNLESS YOU ARE MAKING A PAYMENT (CHECK OR MONEY ORDER) OR SUBMITTING A CURRENT YEAR RETURN. CASH PAYMENTS NEED AND APPOINTMENT. FOR APPOINTMENTS PLEASE CALL 1-844-545-5640.

174 Responses to Click to Tell Us Your Experience At Your Local Tax Office

  1. I can’t get through to a person to just find out if the state has received my 2019 state income tax which I filed in April. I owed $17 but don’t even see that you we drew that amount from my bank account. Can someone contact me back about this matter via E-Mail? Thanks.

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Taxoffices.org is a private website not a government website. If you have questions on your taxes it is always best to consult with a certified tax accountant in your state. The Tax Relief Helpline is NOT A State Government or IRS service and is not affiliated with taxoffices.org.