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Georgia Tax Office Phone Numbers and Information

Georgia Tax Office Phone Numbers and Information 

GA Taxpayer Services Unit: Phone :  1.877.423.6711 – option #2  (8:00am-5:00pm)
The Taxpayer Services Unit is responsible for assisting Taxpayers with inquiries via the telephone which are related to Individual Taxes. To include: Refund Inquiry, Individual Notices, Amended Returns, and CTA which includes checks (lost/stolen, undeliverable replacements, stop payments, etc.), BOA Debit Cards and Direct Deposits.

GA Business Tax Service Unit: Phone : 1-877-423-6711 – option #1 (8:00am-5:00pm)
The Business Service Unit is responsible for assisting taxpayers with inquiries related to business taxes that include Sales&Use, Withholding, Corporate, Registration, IFTA, Georgia Tax Center (GTC) registration, filing and paying electronically.

Questions concerning:

  • GTC Inquiries – New Business registrations, New account set-ups, How to file and pay electronically
  • Business Notices – Letters mailed regarding assessments, changes, estimated returns
  • Registration – How to register, status of registration applications
  • Sales Tax – Account status, tax law and policy questions
  • Withholding –Account status, general questions regarding policies or procedures
  • IFTA – How to file and pay electronically on GTC




151 Responses to Click to Tell Us Your Experience At Your Local Tax Office

  1. Please see contact information for the IRS regarding your refund.
    Individuals
    800-829-1040
    7 a.m. to 7 p.m. local time

    Businesses
    800-829-4933
    7 a.m. to 7 p.m. local time

    Non-profit taxes
    877-829-5500
    8 a.m. to 5 p.m. local time

    Estate and gift taxes
    866-699-4083
    8 a.m. to 3:30 p.m. Eastern time

    Excise taxes
    866-699-4096
    ​​​​​8 a.m. to 6 p.m. Eastern time

    Overseas callers
    Use our International Services page.

    Callers who are hearing impaired
    TTY/TDD 800-829-4059

    Requesting a face-to-face meeting for help
    You can make an appointment at an IRS local office to get help. Appointment times vary by tax issues and office locations.

    You can find the office closest to you with our Taxpayer Assistance Locator tool. Once you find your local office, call 844-545-5640 to schedule an appointment.

    IRS offices are closed on federal holidays.

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If I file electronically (e-filing), what do I do with my W-2 forms?

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Q) If I file electronically (e-filing), what do I do with my W-2 forms? A) According to the IRS – You will use the information from your Form W-2 (PDF) to complete your tax return. After filing you should retain a copy of the form for your records. When filing electronically: You must provide a copy of the Form… Continue Reading

Will I see a date for my Tax refund right away?

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Q) Will I see a date for my Tax refund right away? A) According to the IRS: Where’s My Refund? will not give you a refund date right away. We must first receive your tax return and then we have to process it and approve your refund. Where’s My Refund? will give you a personalized date once your refund is… Continue Reading

My wife and I both need to apply for replacement Social Security cards – ours are misplaced or lost?

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Q) My wife and I both need to apply for replacement Social Security cards – ours are misplaced or lost? I also need to get my 2013 IRS W2 posted. I have a copy from my employer for the SSA. How do we go about accomplishing both of these tasks? Thanks! A) According to the Social Security… Continue Reading

I forgot to include my 1099R forms, what should I do?

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Q) I forgot to include my 1099R forms when I sent in my paper claim, what should I do? A) Since you have already mailed the return, just hang on to them until the IRS receives your return. They will contact you if they need those. They only request them if they have tax withholdings… Continue Reading

How do I sign my tax return when I (e-filing) using online filing software?

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Q)  How do I sign my tax return when I e-file using online filing software? A) According to the IRS  – You sign your tax return using the Self-Select PIN method.  The Self-Select PIN method allows taxpayers to electronically sign their individual income tax return by selecting a five-digit personal identification number (PIN).  The PIN is any… Continue Reading

I did my taxes 3/23/19 and I still haven’t received my refund yet

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Q) Hi my name is John B***** I did my taxes 3/23/19 and I still haven’t received my refund yet it’s been 4 month now I just want to know when I will receive my refund. A) If you filed your tax return at least eight weeks ago, call the IRS tax refund hotline at… Continue Reading

All employers must file a Form W-2

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Every employer engaged in a trade or business who pays remuneration, including noncash payments of $600 or more for the year (all amounts if any income, social security, or Medicare tax was withheld) for services performed by an employee must file a Form W-2 for each employee (even if the employee is related to the… Continue Reading

What is a split refund?

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Q) What is a split refund? A) The IRS allows your refund to be split. A split refund lets you divide your refund, in any proportion you want, and direct deposit the funds into up to three different accounts with U.S. financial institutions. To allocate a split refund. you should use Form 8888 (PDF), Allocation of Refund, to request to have… Continue Reading

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There is NO WAY I owe 1000’s of dollars in taxes, I was paying for college.

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Q) I think it was last year, I drove to Wilmington and tried to fix my “taxes owed” for 2012, 2013 and 2014. I knew there was NO way I owed the state because I was in college all three years and had 3 sons living at home. I emailed the stuff that the man asked… Continue Reading

How much does an student have to make before filing income tax return?

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Q) How much does an student have to make before filing income tax return? A) According to the IRS: If you are an unmarried dependent student, you must file a tax return if your earned and/or unearned income exceeds certain limits. To find these limits refer to Dependents under Who Must File, in Publication 501, Exemptions, Standard Deduction and Filing Information.… Continue Reading

How do I request a non-filing verification letter?

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Q) How do I request a non-filing verification letter? A) An IRS Verification of Non-filing Letter – provides proof that the IRS has no record of a filed Form 1040, 1040A or 1040EZ for the year you requested. Non Tax filers can request an IRS Verification of Non-filing of their 2015 tax return status, free of charge,… Continue Reading

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How spouses earn Social Security benefits

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A spouse is considered an employee if there is an employer/employee type of relationship, i.e., the first spouse substantially controls the business in terms of management decisions and the second spouse is under the direction and control of the first spouse. If such a relationship exists, then the second spouse is an employee subject to… Continue Reading

I cant pay my delinquent taxes. Will the IRS accept a Compromise offer?

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Q) I cant pay my delinquent taxes. Will the IRS accept a Compromise offer? A) According to the IRS: You may qualify for an Offer in Compromise if you are unable to pay your taxes in full or if you are facing economic hardship or other special circumstances. Note: Offer in Compromise Application Fee – Your offer must… Continue Reading

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My husband won 14,000.00 at casino..Can he claim all the losing lotto tickets … to wash out taxes?

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Q) My husband won 14,000.00 at casino in Delaware we live in Md. Can he claim all the losing lotto tickets he has lost this year to wash out taxes owed for this 14,000.00 winning. Also what is the tax percentage to Maryland and Federal for tax withholding on this amount. A) According o TurboTax.com… Continue Reading

Can I receive a tax refund if I am currently making tax payments on prior years?

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Q) Can I receive a tax refund if I am currently making tax payments on prior years? A) According to the IRS: No.  As a condition of your installment agreement, any refund due to you in a future year will be applied against the amount that you owe. The IRS will automatically apply the refund to the… Continue Reading

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How would I obtain a private letter ruling?

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Q) How would I obtain a private letter ruling? A) According to the IRS: The procedures and user fees for obtaining a letter ruling are published annually in the first revenue procedure of each calendar year. The current procedures are in Revenue Procedure 2014-1 which can be found in Internal Revenue Bulletin 2014-1. The Revenue Procedure and the Internal Revenue… Continue Reading

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I have seven Children can i claim them all on my taxes

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Q) I have seven Children can i claim them all on my taxes A) There is no maximum amount of dependents you’re allowed to claim on your tax return. You can claim all dependents who are qualified child dependents according to IRS rules. Consider it a token of appreciation for supporting the ever-increasing costs of diapers,… Continue Reading

How Do I File My Annual Return?

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To file your annual tax return, you will need to use Schedule C (PDF) or Schedule C-EZ (PDF) to report your income or loss from a business you operated or a profession you practiced as a sole proprietor. Schedule C Instructions (PDF) may be helpful in filling out this form. Small businesses and statutory employees with expenses of $5,000 or less… Continue Reading

 I want to know why I have not yet received my 2014 refund?

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Q) I want to know why I have not yet received my 2014 refund.I need to speak with someone concerning my 2014 tax return i have not yet received it. I ordered transcript from 2014 and 2015. The information on each 2014-2015 transcript are Identical but have different tracking numbers. I do not understand how my… Continue Reading

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I have a question on the tax side of splitting up house proceeds from basically an inheritance (actually from property gifted to 4 siblings

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Q) I have a question on the tax side of splitting up house proceeds from basically an inheritance (actually from property gifted to 4 siblings by the last wife of the father of those siblings after his death). Basically, this “inheritance” to 4 siblings involved preparing the property for sale, and really only 1 of the… Continue Reading

What is a Partnership?

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A partnership is the relationship existing between two or more persons who join to carry on a trade or business. Each person contributes money, property, labor or skill, and expects to share in the profits and losses of the business. A partnership must file an annual information return to report the income, deductions, gains, losses,… Continue Reading

I claim my daughter as a dependent, she is in college can she claim her own personal exemption.

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Q) I claim my daughter as a dependent, she is in college can she claim her own personal exemption. A) According the IRS; If you can claim an exemption for your daughter as a dependent on your income tax return, she cannot claim her own personal exemption on her income tax return. If an individual is filing… Continue Reading

How can I get letter stating I have a zero balance with Colorado?

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Q) How can I get a letter stating that I have a zero balance with the State of Colorado? A) To make your request for zero tax balance with the state of Colorado please contact Colorado Tax Office by phone at 303-238-7378 or write to:Colorado Department of RevenueDenver, CO 80261-0004

Been trying to get “return transcript” for year ended 12/31/15

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Q) Been trying to get “return transcript” for year ended 12/31/15 to apply for financial aid for daughter’s college. Efiled 12/31/15 return in late Feb., recd refund in mid-March. Irs.gov is telling me i) tax year 2015 cannot be ordered and ii) address does not match their records. I’ve been living at same address for… Continue Reading

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I made a mistake on my federal return already filed. What should I do?

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Q)  I made a mistake on my federal return already filed. What should I do? A)  According to the IRS: It depends on the type of mistake that you made: Many mathematical errors are caught in the processing of the tax return itself so you may not need to correct these mistakes. If you did not… Continue Reading

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My husband won 14,000.00 at casino..Can he claim all the losing lotto tickets … to wash out taxes?

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Q) My husband won 14,000.00 at casino in Delaware we live in Md. Can he claim all the losing lotto tickets he has lost this year to wash out taxes owed for this 14,000.00 winning. Also what is the tax percentage to Maryland and Federal for tax withholding on this amount. A) According o TurboTax.com… Continue Reading

How can I check the status of my amended return?

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Q) How can I check the status of my amended return? A) You can check the status of your Form 1040X (PDF), Amended U.S. Individual Income Tax Return, using the “Where’s My Amended Return?” (WMAR) online tool or the toll-free telephone number 866-464-2050 three weeks after you file your amended return.  Both tools are available in English and Spanish and… Continue Reading

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