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Georgia Tax Office Phone Numbers and Information

Georgia Tax Office Phone Numbers and Information 

GA Taxpayer Services Unit: Phone :  1.877.423.6711 – option #2  (8:00am-5:00pm)
The Taxpayer Services Unit is responsible for assisting Taxpayers with inquiries via the telephone which are related to Individual Taxes. To include: Refund Inquiry, Individual Notices, Amended Returns, and CTA which includes checks (lost/stolen, undeliverable replacements, stop payments, etc.), BOA Debit Cards and Direct Deposits.

GA Business Tax Service Unit: Phone : 1-877-423-6711 – option #1 (8:00am-5:00pm)
The Business Service Unit is responsible for assisting taxpayers with inquiries related to business taxes that include Sales&Use, Withholding, Corporate, Registration, IFTA, Georgia Tax Center (GTC) registration, filing and paying electronically.

Questions concerning:

  • GTC Inquiries – New Business registrations, New account set-ups, How to file and pay electronically
  • Business Notices – Letters mailed regarding assessments, changes, estimated returns
  • Registration – How to register, status of registration applications
  • Sales Tax – Account status, tax law and policy questions
  • Withholding –Account status, general questions regarding policies or procedures
  • IFTA – How to file and pay electronically on GTC




220 Responses to Click to Tell Us Your Experience At Your Local Tax Office

  1. THE IRS “GET MY PAYMENT” WEBSITE KEEPS GIVING ME ERROR MESSAGES! Do you or your colleagues have any insights re the IRS “GET MY PAYMENT” website? I SUCCESSFULLY entered my DOB, street address and Zip Code into “GET MY PAYMENT”. However, this time it REJECTED my 9-digit SSN which I entered as: xxxxx6892. Note that the above St. ADDR. / ZIP is a temporary address for an AZ cancer clinic where I’m currently being treated. Also, note that I successfully received my previous two stimulus checks via DD using the above information (bank’s routing / acct numbers haven’t changed). I called the IRS, IRS Fiscal Services Bureau and the Treasury Dept., and all I got were referrals back to IRS.GOV which directed me to contact my local IRS. Thanks for your help.

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Can I expect to receive my tax refund on time?

Q) Can I expect to receive my tax refund on time? A) According to the IRS – Be careful not to count on getting your tax refund by a certain date to make major purchases or pay other financial obligations. Many different factors can affect the timing of your refund after we receive it for processing.Continue Reading

Been trying to get “return transcript” for year ended 12/31/15

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filed my taxes and was rejected,, someone had already claimed my grandson..

Q) I have had custody of my grandson for 7 years and I tried to file my taxes at h&r block and they where rejected said that someone had already claimed my grandson I need to know how I can fix them and find out who claimed him A) The IRS processes the first returnContinue Reading

All employers must file a Form W-2

Every employer engaged in a trade or business who pays remuneration, including noncash payments of $600 or more for the year (all amounts if any income, social security, or Medicare tax was withheld) for services performed by an employee must file a Form W-2 for each employee (even if the employee is related to theContinue Reading

I filed electronically (e-filing) but my tax return was rejected. What do I do now?

Q) I filed electronically (e-filing) but my tax return was rejected. What do I do now? A) According to the IRS – There must be an error on your return. Please review the following: You should receive an explanation of why the return was rejected. If a mistake was made when entering a social security number, aContinue Reading

My husband won 14,000.00 at casino..Can he claim all the losing lotto tickets … to wash out taxes?

Q) My husband won 14,000.00 at casino in Delaware we live in Md. Can he claim all the losing lotto tickets he has lost this year to wash out taxes owed for this 14,000.00 winning. Also what is the tax percentage to Maryland and Federal for tax withholding on this amount. A) According o TurboTax.comContinue Reading

I am trying to figure out who has been claiming my child and getting eic for her

Q) I am trying to figure out who has been claiming my child and getting eic for her A) According to the IRS ..… suspect or know of an individual or a business that is not complying with the tax laws on issues such as: False Exemptions or DeductionsKickbacksFalse/Altered DocumentFailure to Pay TaxUnreported IncomeOrganized CrimeFailure to WithholdContinue Reading

I won $1,358 online in May of 2017. To this day no check sent. They sent me a 2017 1099-misc. Please advise me.

Q) I won $1,358 online at a bingo site back in May of 2017. They zeroed out my account to process the winnings in mid June 2017 but to this date they still have not sent out the check or paid me. they sent me a 2017 1099-misc. I have repeatedly emailed them that they needContinue Reading

 some one is using my ss# to get state of az. health provider thou there employer,

Q) some one is using my ss# to get state of az.health provider thou there employer,i got a tax form 1095-B in the mail.this came out phoenix az. i do not have ahcccs i have my oun inc.AARP AND MEDCARE hear is the employers ID#8*******1. is a legle tax form.here is address 8*****1 e je*****n stContinue Reading

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Should self-employment taxes be paid quarterly or yearly?

Q) Should self-employment taxes be paid quarterly or yearly? A) According to the IRS: If you are required to make estimated tax payments, the self-employment tax is paid by making quarterly estimated tax payments which include both income tax and social security tax.  

Can I get copies of my prior year Forms W-2 from the IRS

Q)  Can I get copies of my prior year Forms W-2 from the IRS A) According to the IRS: The quickest way to obtain a copy of a prior year Form W-2 is through your employer.  If that is not possible: You can order copies of your entire return (attachments include Form W-2) from the IRS forContinue Reading

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How will I know if IRS received my tax return and it’s being processed?

Q) How will I know if IRS received my tax return and it’s being processed? A) According to the IRS – You can use the Where’s My Refund? tool to follow your tax return from receipt to issuance of your refund. While your tax return is being processed you can follow it through three stages: Return Received,Refund Approved and Refund Sent.

What is the best and fastest way to get information about my Tax Refund?

Q) What is the best and fastest way to get information about my Tax refund? A) The best and fastest way to get information on tax refunds is to use the IRS2Go mobile app or the Where’s My Refund? tool. You can start checking on the status of your tax return within 24 hours after we have received your e-filedContinue Reading

 I received a letter from the IRS. They say I owe $21,000 in taxes. I can’t pay this and I don’t know what to expect. Any advice would be appreciate

Q) I received a letter from the IRS. They say I owe $21,000 in taxes and penalties. I can’t pay this and I don’t know what to expect. Any advice would be appreciated. A) Recommend you call the Tax Relief Hotline at 888-769-8983 for assistance.

If you receive a letter or notice from the IRS

If you receive a letter or notice from the IRS, it will explain the reason for the correspondence and provide instructions. Many of these letters and notices can be dealt with simply, without having to call or visit an IRS office. The notice you receive covers a very specific issue about your account or taxContinue Reading

“the local IRS # I called” hung up!

After I explained my issues…I was told to call another number that would help me…when I questioned that “the local IRS # I called” hung up! I called the number I was given and was told to ask for a person at the end of the message…that didn’t happen – line went dead. I’m receivedContinue Reading

I am 78 yrs old, I have a ROTH IRA and plan to cash it out, will this be considered an income?

Q) I am 78 yrs old, I have a ROTH IRA and plan to cash it out, will this be considered an income, subject to tax. Will it increase my gross income and bump me to the next taxable bracket? A) Please discuss this with your tax accountant. In general you can withdraw contributions youContinue Reading

My bank won’t cash my return because my husband is (Deceased)

Q) My tax refund direct deposit was denied because they couldn’t find an account number to match and I received a paper check paid to the order of my deceased husband & myself. My bank won’t cash it unless I receive another check from the government stating paid to the order of my husband (Deceased) &Continue Reading

I never filed my 2015 taxes. How would I go about filing?

Q) I never filed my 2015 taxes as I did not have the money to pay to have them filed. I need to get that taken care of as soon as possible and have my 2015 taxes filed and was recommended to come into the IRS office and do that since it can’t be filed electronicallyContinue Reading

What happens if I file my IRS taxes late?

According to the IRS – April 15 is the annual deadline for most people to file their federal income tax return and pay any taxes they owe. By law, the IRS may assess penalties to taxpayers for both failing to file a tax return and for failing to pay taxes they owe by the deadline.Continue Reading

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Been over than 21 days IRS received my return, not gotten my refund, why?

Q) Been over than 21 days IRS received my return, not gotten my refund, why? A) According to the IRS – IRS works hard to issue refunds as quickly as possible, but some tax returns take longer to process than others for many reasons, including when a return: includes errors, is incomplete, needs further review, is impacted byContinue Reading

I need an appointment to get a replacement ss card.

I need an appointment to get a replacement ss card. I cannot call or go online because it keeps telling me my phone number is invalid. I have lived here since March 5,2020. I cannot get my drivers license for Colorado, because your office says closed until further notice. How can I drive legally withContinue Reading

What are the penalties for filing and paying my taxes late?

Q) What are the penalties for filing and paying my taxes late? A) According to the IRS, Interest is compounded daily and charged on any unpaid tax from the due date of the return (without regard to any extension of time to file) until the date of payment. The interest rate is the federal short-term rate plusContinue Reading

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I have not received my stimulus check.

I have not received my stimulus check. I called the IRS, Fiscal Services Bureau and the Treasury Dept. They all informed me IRS is holding the check because my husband, AlbertL. Aleman, passed away on 4/6/2020. The IRS made the check out for $2400 and it should have been for $1200 just for me. IContinue Reading

I need an appointment to get a replacement ss card.

I need an appointment to get a replacement ss card. I cannot call or go online because it keeps telling me my phone number is invalid. I have lived here since March 5,2020. I cannot get my drivers license for Colorado, because your office says closed until further notice. How can I drive legally withContinue Reading

IRS denied my EITC last year, but I qualify this year, what should I do?

Q) IRS denied my Earned Income Tax Credit  last year, but I qualify this year, what should I do? A) According to the IRS – If IRS denied or reduced your EITC for any year after 1996 for any reason other than a math or clerical error, you must qualify to claim the credit by meeting allContinue Reading

What are My Self-Employed Tax Obligations?

As a self-employed individual, generally you are required to file an annual return and pay estimated tax quarterly. Self-employed individuals generally must pay self-employment tax (SE tax) as well as income tax. SE tax is a Social Security and Medicare tax primarily for individuals who work for themselves. It is similar to the Social SecurityContinue Reading

I have not yet received my refund $5,171. I was told by H R Block that I didn’t owe

Q) I have a problem I filed my taxes February 14 2019 it’s now December 27 2019 I have not yet received my refund $5,171. I was told by H R Block that I didn’t owe and should not run into any problems I guess they were wrong. So with all due respect could youContinue Reading

What is a split refund?

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Do we take the standard deduction for our house interest payments or do we take 20% of the actual tax amount paid

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I have a question on the tax side of splitting up house proceeds from basically an inheritance (actually from property gifted to 4 siblings

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