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Georgia Tax Office Phone Numbers and Information

Georgia Tax Office Phone Numbers and Information 

GA Taxpayer Services Unit: Phone :  1.877.423.6711 – option #2  (8:00am-5:00pm)
The Taxpayer Services Unit is responsible for assisting Taxpayers with inquiries via the telephone which are related to Individual Taxes. To include: Refund Inquiry, Individual Notices, Amended Returns, and CTA which includes checks (lost/stolen, undeliverable replacements, stop payments, etc.), BOA Debit Cards and Direct Deposits.

GA Business Tax Service Unit: Phone : 1-877-423-6711 – option #1 (8:00am-5:00pm)
The Business Service Unit is responsible for assisting taxpayers with inquiries related to business taxes that include Sales&Use, Withholding, Corporate, Registration, IFTA, Georgia Tax Center (GTC) registration, filing and paying electronically.

Questions concerning:

  • GTC Inquiries – New Business registrations, New account set-ups, How to file and pay electronically
  • Business Notices – Letters mailed regarding assessments, changes, estimated returns
  • Registration – How to register, status of registration applications
  • Sales Tax – Account status, tax law and policy questions
  • Withholding –Account status, general questions regarding policies or procedures
  • IFTA – How to file and pay electronically on GTC




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I filed my 2016 taxes late and I’ve tried getting my transcript

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Q) Hello my name is Jerry, and I’m calling about my 2016 taxes. I filed my 2016 taxes late and I’ve tried getting my transcript so I can attend college. I kept getting letters saying that the IRS had no record of my 2016 taxes. After I completed my FAFSA, the University said that Veritax… Continue Reading

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Can I expect to receive my tax refund on time?

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Q) Can I expect to receive my tax refund on time? A) According to the IRS – Be careful not to count on getting your tax refund by a certain date to make major purchases or pay other financial obligations. Many different factors can affect the timing of your refund after we receive it for processing.… Continue Reading

Why is my refund different than the amount expected on tax return I filed?

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Q) Why is my refund different than the amount expected on tax return I filed? A) According to the IRS – If you owe past-due federal tax, state income tax, state unemployment compensation debts, child support, spousal support, or certain federal nontax debts, such as student loans, all or part of your refund may be used (offset)… Continue Reading

If I file electronically (e-filing), what do I do with my W-2 forms?

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Q) If I file electronically (e-filing), what do I do with my W-2 forms? A) According to the IRS – You will use the information from your Form W-2 (PDF) to complete your tax return. After filing you should retain a copy of the form for your records. When filing electronically: You must provide a copy of the Form… Continue Reading

Been over than 21 days IRS received my return, not gotten my refund, why?

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Q) Been over than 21 days IRS received my return, not gotten my refund, why? A) According to the IRS – IRS works hard to issue refunds as quickly as possible, but some tax returns take longer to process than others for many reasons, including when a return: includes errors, is incomplete, needs further review, is impacted by… Continue Reading

What is the phone number for the IRS so I may talk to someone

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Q) What is the phone number for the IRS so I may talk to someone A) IRS Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted. Residents of Alaska and Hawaii follow Pacific time. Puerto Rico phone lines are open 8 a.m. to 8 p.m. local time. Individuals:… Continue Reading

How do I qualify for Earned Income Tax Credit?

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Q) How do I qualify for Earned Income Tax Credit? A) According to the IRS – EITC, the Earned Income Tax Credit, sometimes called EIC is a tax credit to help you keep more of what you earned. To qualify, you must meet certain requirements and file a tax return, even if you do not owe… Continue Reading

 We bought our home in 2000 for $60,500. We sold it in July for $60,000. How do I put this on my income tax return for 2018?

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Q) We bought our home in 2000 for $60,500. We sold it this last July for $60,000. How do I put this on my income tax return for 2018? A) Most people use the Schedule D form to report capital gains and losses that result from the sale or trade of certain property during the year. As of… Continue Reading

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How do I sign my tax return when I (e-filing) using online filing software?

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Q)  How do I sign my tax return when I e-file using online filing software? A) According to the IRS  – You sign your tax return using the Self-Select PIN method.  The Self-Select PIN method allows taxpayers to electronically sign their individual income tax return by selecting a five-digit personal identification number (PIN).  The PIN is any… Continue Reading

How will I know if IRS received my tax return and it’s being processed?

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Q) How will I know if IRS received my tax return and it’s being processed? A) According to the IRS – You can use the Where’s My Refund? tool to follow your tax return from receipt to issuance of your refund. While your tax return is being processed you can follow it through three stages: Return Received,Refund Approved and Refund Sent.

How can I correct the spelling of my name with the IRS?

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Q) How can I correct the spelling of my name with the IRS? A) Enter the correct information on your tax return. The name on the refund check is spelled the way it appears on your tax return. You can also call the IRS toll-free at 800-829-1040 to correct the spelling of your name over the… Continue Reading

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“the local IRS # I called” hung up!

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After I explained my issues…I was told to call another number that would help me…when I questioned that “the local IRS # I called” hung up! I called the number I was given and was told to ask for a person at the end of the message…that didn’t happen – line went dead. I’m received… Continue Reading

Is an S corporation required to pay quarterly estimated tax?

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Q) Is an S corporation required to pay quarterly estimated tax? A) According to the IRS: Sometimes an S corporation must make estimated tax payments. An S corporation must make installment payments of estimated tax if the total of the following taxes is $500 or more: The tax on built-in gains, The excess net passive-income… Continue Reading

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I cant pay my delinquent taxes. Will the IRS accept a Compromise offer?

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Q) I cant pay my delinquent taxes. Will the IRS accept a Compromise offer? A) According to the IRS: You may qualify for an Offer in Compromise if you are unable to pay your taxes in full or if you are facing economic hardship or other special circumstances. Note: Offer in Compromise Application Fee – Your offer must… Continue Reading

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I have not yet received my refund $5,171. I was told by H R Block that I didn’t owe

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Q) I have a problem I filed my taxes February 14 2019 it’s now December 27 2019 I have not yet received my refund $5,171. I was told by H R Block that I didn’t owe and should not run into any problems I guess they were wrong. So with all due respect could you… Continue Reading

What is the best and fastest way to get information about my Tax Refund?

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Q) What is the best and fastest way to get information about my Tax refund? A) The best and fastest way to get information on tax refunds is to use the IRS2Go mobile app or the Where’s My Refund? tool. You can start checking on the status of your tax return within 24 hours after we have received your e-filed… Continue Reading

Can you request a copy of a previous tax return at a local IRS location?

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Q) Can you request a copy of a previous tax return at a local IRS location or does the official form have to be submitted and mailed off? A) According to the IRS website. Taxpayers who need certain prior year tax return information can obtain it from the IRS. Here are nine things to know if… Continue Reading

How Do I Claim Earned Income Tax Credit?

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Q) How Do I Claim Earned Income Tax Credit? A) According to the IRS –  You need to file a tax return to claim Earned Income Tax Credit. Find out how—documents you need, common errors to watch for, the consequences of filing an Earned Income Tax Credit return with an error, how to get help preparing your return… Continue Reading

I did my taxes 3/23/19 and I still haven’t received my refund yet

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Q) Hi my name is John B***** I did my taxes 3/23/19 and I still haven’t received my refund yet it’s been 4 month now I just want to know when I will receive my refund. A) If you filed your tax return at least eight weeks ago, call the IRS tax refund hotline at… Continue Reading

I filed an E-1040 with TaxAct, forget to submit Form 8938. I have the 8938 form where do I send it?

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Q) I filed an E-1040 with TaxAct. All the figures and computations were correct, so the IRS should have no trouble accepting the filed forms. I did, however, forget to submit Form 8938, which merely indicates how much money I have in a foreign bank. I have the 8938 form, so I just need to know… Continue Reading

I won $1,358 online in May of 2017. To this day no check sent. They sent me a 2017 1099-misc. Please advise me.

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Q) I won $1,358 online at a bingo site back in May of 2017. They zeroed out my account to process the winnings in mid June 2017 but to this date they still have not sent out the check or paid me. they sent me a 2017 1099-misc. I have repeatedly emailed them that they need… Continue Reading

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Been trying to get “return transcript” for year ended 12/31/15

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Q) Been trying to get “return transcript” for year ended 12/31/15 to apply for financial aid for daughter’s college. Efiled 12/31/15 return in late Feb., recd refund in mid-March. Irs.gov is telling me i) tax year 2015 cannot be ordered and ii) address does not match their records. I’ve been living at same address for… Continue Reading

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I have not received my stimulus check.

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I have not received my stimulus check. I called the IRS, Fiscal Services Bureau and the Treasury Dept. They all informed me IRS is holding the check because my husband, AlbertL. Aleman, passed away on 4/6/2020. The IRS made the check out for $2400 and it should have been for $1200 just for me. I… Continue Reading

Limited Liability Company (LLC)

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A Limited Liability Company (LLC) is a business structure allowed by state statute. Each state may use different regulations, and you should check with your state if you are interested in starting a Limited Liability Company. Owners of an LLC are called members. Most states do not restrict ownership, and so members may include individuals,… Continue Reading

I claim my daughter as a dependent, she is in college can she claim her own personal exemption.

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Q) I claim my daughter as a dependent, she is in college can she claim her own personal exemption. A) According the IRS; If you can claim an exemption for your daughter as a dependent on your income tax return, she cannot claim her own personal exemption on her income tax return. If an individual is filing… Continue Reading

What is the best and fastest way to get information about my Tax Refund?

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Q) What is the best and fastest way to get information about my Tax refund? A) The best and fastest way to get information on tax refunds is to use the IRS2Go mobile app or the Where’s My Refund? tool. You can start checking on the status of your tax return within 24 hours after we have received your e-filed… Continue Reading

I have seven Children can i claim them all on my taxes

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Q) I have seven Children can i claim them all on my taxes A) There is no maximum amount of dependents you’re allowed to claim on your tax return. You can claim all dependents who are qualified child dependents according to IRS rules. Consider it a token of appreciation for supporting the ever-increasing costs of diapers,… Continue Reading

How do I request a non-filing verification letter?

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Q) How do I request a non-filing verification letter? A) An IRS Verification of Non-filing Letter – provides proof that the IRS has no record of a filed Form 1040, 1040A or 1040EZ for the year you requested. Non Tax filers can request an IRS Verification of Non-filing of their 2015 tax return status, free of charge,… Continue Reading

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I received notice stating I owe 1400 back taxes, how can I setup payment plan

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Q) I received a notice stating i owe 1400 back taxes from 2009 they are giving me until the 30th of this month to pay.how can i setup a payment plan A) According to the IRS website; You can make monthly payments through an installment agreement if you’re not financially able to pay your tax debt immediately.… Continue Reading

How can I check the status of my amended return?

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Q) How can I check the status of my amended return? A) You can check the status of your Form 1040X (PDF), Amended U.S. Individual Income Tax Return, using the “Where’s My Amended Return?” (WMAR) online tool or the toll-free telephone number 866-464-2050 three weeks after you file your amended return.  Both tools are available in English and Spanish and… Continue Reading

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