Georgia Tax Office Phone Numbers and Information

Georgia Tax Office Phone Numbers and Information 

GA Taxpayer Services Unit: Phone :  1.877.423.6711 – option #2  (8:00am-5:00pm)
The Taxpayer Services Unit is responsible for assisting Taxpayers with inquiries via the telephone which are related to Individual Taxes. To include: Refund Inquiry, Individual Notices, Amended Returns, and CTA which includes checks (lost/stolen, undeliverable replacements, stop payments, etc.), BOA Debit Cards and Direct Deposits.

GA Business Tax Service Unit: Phone : 1-877-423-6711 – option #1 (8:00am-5:00pm)
The Business Service Unit is responsible for assisting taxpayers with inquiries related to business taxes that include Sales&Use, Withholding, Corporate, Registration, IFTA, Georgia Tax Center (GTC) registration, filing and paying electronically.

Questions concerning:

• GTC Inquiries – New Business registrations, New account set-ups, How to file and pay electronically
• Business Notices – Letters mailed regarding assessments, changes, estimated returns
• Registration – How to register, status of registration applications
• Sales Tax – Account status, tax law and policy questions
• Withholding –Account status, general questions regarding policies or procedures
• IFTA – How to file and pay electronically on GTC

• Holiday 2025: Tax & IRS FAQs for this Winter Season
  In addition to the standard closures for Christmas and New Year’s (which both fall on Thursdays), a recent Executive Order has granted federal employees additional time off, and many states are following suit. Below are the most frequent questions regarding tax office services for the remainder of the 2025 holiday season. Common Questions & Answers 1. When will the IRS… Read more: Holiday 2025: Tax & IRS FAQs for this Winter Season
• What is the OBBBA, and how does it affect me?
  What Is the OBBBA? OBBBA stands for the One Big Beautiful Bill Act, a major federal tax and policy package passed in 2025.It includes significant tax changes, and many of the personal-tax provisions took effect starting in tax year 2025. The act focuses heavily on individual tax relief, adjusting or extending several provisions that were previously set to expire. How… Read more: What is the OBBBA, and how does it affect me?
• We changed our bank and we are not receiving our money. How do we change our information?
  The most important step is to contact the entity that is supposed to be paying you, as they are the ones who control the direct deposit information. 1. Identify the Source of the Money The steps you take depend entirely on who is making the payment. Is it for your: 2. Steps to Change Your Direct Deposit Once you know… Read more: We changed our bank and we are not receiving our money. How do we change our information?
• What should I do if I received a notice to get refund deposit?
  Receiving a notice for a refund deposit is a good sign, but it’s important to take the right steps to ensure you receive your money in a timely manner. The process can vary depending on what the deposit was for, but it’s most commonly for a rental security deposit. Here’s a general guide on what to do, with a focus… Read more: What should I do if I received a notice to get refund deposit?
• “I’ve received a notice LT36. I can not figure out how to make an appointment to get it settled because I have done my taxes and sent copies 2 times. Please help.”
  Notice LT36 is a letter from the IRS stating that you have an unpaid tax balance. The IRS issues this notice after a taxpayer has been sent a Notice CP504, a Notice of Intent to Levy. The fact that you have sent your tax returns twice and received this notice indicates that the IRS may not have processed your returns… Read more: “I’ve received a notice LT36. I can not figure out how to make an appointment to get it settled because I have done my taxes and sent copies 2 times. Please help.”