California Tax Office Phone Numbers and Information

Federal Income and Payroll Tax (Internal Revenue Service)

• Customer service telephone numbers:

• Tax Forms	(800) 829-3676
  Refund/Tax information	(800) 829-4477
  General information	(800) 829-1040
  Employer Identification Number (EIN)	(866) 816-2065
  Faxback	(703) 368-9694

• State Income Tax (Franchise Tax Board)

• Mailing addresses: To find out where to send an income tax return,
• General correspondence:Franchise Tax Board
  P.O. Box 942840
• Sacramento CA 94240-0040 Customer service telephone numbers:
  

  Tax information/Refund/Forms	(800) 338-0505
  Other assistance	(800) 852-5711
  Out of U.S. (not toll free)	(916) 845-6500

• Small Business Liaison:
  

  Telephone (not toll free)

  (916) 845-4669

State Payroll Tax (Employment Development Department)

• Mailing address:Employment Development Department
  PO Box 826880
  Sacramento CA 94280-0001
• Customer service telephone numbers:
  

  Toll free number	(888) 745-3886
  TDD service

Sales & Use Tax, and Other Taxes & Fees (Board Of Equalization)

• Mailing address:State Board of Equalization
  P.O. Box 942879
  Sacramento CA 94279-0001
• Customer service telephone numbers: Representatives are available to assist you Monday through Friday, except State holidays, from 8:00 a.m. – 5:00 p.m.
  

  Toll free number	(800) 400-7115
  TDD service from TDD phones	(800) 735-2929
  TDD service from voice phones	(800) 735-2922
  Faxback: Call the Information Center	(800) 400-7115
  Seller’s permit number verification	(888) 225-5263

Joint Agency Offices

• You can visit our joint State Taxpayer Service Centers, now available throughout California. These service centers represent more than one tax agency at each location. And if you are a new business owner, you may obtain the California tax information you need to start and operate your business. The walk-in Taxpayer Service Centers are open Monday through Friday from 8 a.m. – 5 p.m.
  

  City	Agencies at This Location	Address
  Bakersfield	EDD, BOE	1800 30th Street Bakersfield CA 93301
  El Centro	EDD, BOE	1550 West Main Street El Centro CA 92243-2105
  Oakland	FTB, BOE	1515 Clay Street Oakland CA 94612-1432
  Sacramento	FTB, EDD, BOE	3321 Power Inn Road Sacramento CA 95826
  Santa Rosa	EDD, BOE	50 D Street Santa Rosa CA 95404-4791
  Ventura	EDD, BOE	4820 McGrath Street Ventura CA 93003

• need someone to call me my stimulus checks got all messed up and one whole 2022 didn’t even get processed
  A) I apologize for any difficulties you’ve experienced with your stimulus checks. However, I’m unable to make phone calls or directly contact individuals. My purpose is to provide information and guidance through text-based communication. To address issues with your stimulus checks, I recommend taking the following steps: Remember, it’s important to provide accurate and complete information when communicating with the […]
• I have received my 2022 Federal and state. Also received my 2021 state, but have not received my 2021 Federal. I really would like to figure this out, because it set me back money for my bills.
  A) I apologize for any inconvenience you’ve experienced regarding your missing 2021 Federal tax refund. However, I don’t have access to personal or account-specific information. Therefore, I am unable to provide you with specific details about your tax refund. To resolve this issue and inquire about the status of your 2021 Federal tax refund, I recommend the following steps: Remember […]
• I was wanting to know the reason I didn’t get my 1,4oo dollar tax credit when I got my taxes back
  A) There are a few reasons why you might not have received your $1,400 stimulus check when you filed your taxes. If you’re not sure why you didn’t receive your stimulus check, you can contact the IRS for more information.
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• Have been trying for over 2 weeks to contact an agent in NY sales tax with no luck.
  A) I understand that you are having trouble contacting an agent in NY sales tax. I can help you with this. Here are some things you can do to try to get in touch with an agent: If you are still unable to get in touch with an agent, you can try contacting the NY sales tax department’s taxpayer advocate. […]