State Tax Office 1711 San Jacinto Blvd. Austin, Texas 78701

Austin TX State Tax Office at 1711 San Jacinto Blvd., Suite 180 is here to help if you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you’re more comfortable talking with someone face-to-face, no appointment is necessary.

• Need to change where my direct deposit goes
  A) Changing your direct deposit is fairly straightforward. Here’s how to get it done: Here are some additional tips:
• I’m wondering what if u didn’t get no stimulus check during the time they was giving it out how can I claim that?
  A) While the official distribution of stimulus checks has ended, you can still claim the missing amount as a tax credit on your tax return. Here’s how: Which tax return to file: How to claim the credit: Additional tips:
• Did only certain N,Y, State residents receive a check in 2023 to help with their taxes?
  A) In 2023, there were actually two separate programs in New York State that distributed one-time payments to residents, but neither was specifically intended to “help with their taxes.” These programs were: 1. 2022-2023 New York State Tax Relief Credit: This was a refundable tax credit applied to your 2022 New York State income tax return, not a separate check.… Read more: Did only certain N,Y, State residents receive a check in 2023 to help with their taxes?
• Are the paper copies of this year’s state tax booklet out yet? Are they available at the Eugene, Oregon office at Valley River Drive? If so, what days and hours is the office open for an out of town resident to pick one up? It was so much more convenient when there were booklets available at the local post office.
  A) Unfortunately, I cannot definitively say whether the paper copies of this year’s Oregon state tax booklet are available at the Eugene, Oregon office on Valley River Drive. The availability of paper tax booklets varies by state and can change throughout the tax season. However, I can help you find out for sure. Here are two options: It’s understandable that… Read more: Are the paper copies of this year’s state tax booklet out yet? Are they available at the Eugene, Oregon office at Valley River Drive? If so, what days and hours is the office open for an out of town resident to pick one up? It was so much more convenient when there were booklets available at the local post office.
• Needing to make an appointment to setup new IRS payment arrangement. Lost my job need to asap
  A) I understand your situation and the urgency of setting up a new IRS payment plan due to job loss. While scheduling an appointment is often recommended, there are several ways to expedite your process: Option 1: Online Payment Agreement Application: Option 2: Phone Hotline: Option 3: Local Taxpayer Assistance Center (TAC): Additional tips: Remember, the IRS is generally willing… Read more: Needing to make an appointment to setup new IRS payment arrangement. Lost my job need to asap

• 2022 I get a statement saying I owe. All of my taxes were taken.. again, 2023 I owe again
  Q) I’ve been on my job since 2018 started out making $11,000 plus dollars. I had no issue with my taxes. 2022 I get a statement saying I owe. Ok. All of my taxes were taken. Here it is again, 2023 I owe again. Come to find out no federal taxes were taken out of this year. I was asked… Read more: 2022 I get a statement saying I owe. All of my taxes were taken.. again, 2023 I owe again
• All employers must file a Form W-2
  Yes, all employers must file a Form W-2 for each employee that they paid during the year. Form W-2 reports the wages, tips, and other compensation that an employee earned during the year, as well as the taxes that were withheld from the employee’s paycheck. Employers must file Form W-2 with the Social Security Administration (SSA) and the Internal Revenue… Read more: All employers must file a Form W-2
• Are the paper copies of this year’s state tax booklet out yet? Are they available at the Eugene, Oregon office at Valley River Drive? If so, what days and hours is the office open for an out of town resident to pick one up? It was so much more convenient when there were booklets available at the local post office.
  A) Unfortunately, I cannot definitively say whether the paper copies of this year’s Oregon state tax booklet are available at the Eugene, Oregon office on Valley River Drive. The availability of paper tax booklets varies by state and can change throughout the tax season. However, I can help you find out for sure. Here are two options: It’s understandable that… Read more: Are the paper copies of this year’s state tax booklet out yet? Are they available at the Eugene, Oregon office at Valley River Drive? If so, what days and hours is the office open for an out of town resident to pick one up? It was so much more convenient when there were booklets available at the local post office.
• been calling Where’s My Refund for several weeks
  Q) I been calling the Where’s My Refund for several weeks. Calling 800-829-1040 or 800-829-1954. I filled & mailed our Senior form (married-joint) approx. May 26th, 2020. Always the system tells me information is Not available. Mailed the tax forms from Mandan ND to Egen, Utah. I’m afraid the postal service could of Lost our envelope. I know with this… Read more: been calling Where’s My Refund for several weeks
• Been over than 21 days IRS received my return, not gotten my refund, why?
  A) There are several reasons why you may not have received your tax refund yet, even though it has been more than 21 days since the IRS received your return. Here are some common reasons why this might happen: Your return may be under review. If the IRS has identified any errors or discrepancies on your tax return, they may… Read more: Been over than 21 days IRS received my return, not gotten my refund, why?

• “The local IRS # I called” hung up!
  Q) After I explained my issues…I was told to call another number that would help me…when I questioned that “the local IRS # I called” hung up! I called the number I was given and was told to ask for a person at the end of the message…that didn’t happen – line went dead. I’m received notice May 15th that… Read more: “The local IRS # I called” hung up!
•  We bought our home in 2000 for $60,500. We sold it in July for $60,000. How do I put this on my income tax return for 2018?
  Q) We bought our home in 2000 for $60,500. We sold it this last July for $60,000. How do I put this on my income tax return for 2018? A) You will need to file Form 8949, Sales and Other Dispositions of Capital Assets, to report the sale of your home. On this form, you will need to report the purchase price of… Read more:  We bought our home in 2000 for $60,500. We sold it in July for $60,000. How do I put this on my income tax return for 2018?
•  some one is using my ss# to get state of az. health provider thou there employer,
  Q) someone is using my ss# to get state of az. health provider thou there employer, i got a tax form 1095-B in the mail. this came out phoenix az. i do not have access i have my own inc. AARP AND MEDCARE hear is the employers a legal tax form. A) It sounds like someone may have stolen your Social… Read more:  some one is using my ss# to get state of az. health provider thou there employer,
•  I want to know why I have not yet received my 2014 refund?
  Q) I want to know why I have not yet received my 2014 refund.I need to speak with someone concerning my 2014 tax return i have not yet received it. I ordered transcript from 2014 and 2015. The information on each 2014-2015 transcript are Identical but have different tracking numbers. I do not understand how my 2014 transcript have the same… Read more:  I want to know why I have not yet received my 2014 refund?
•  I received a letter from the IRS. They say I owe $21,000 in taxes. I can’t pay this and I don’t know what to expect. Any advice would be appreciate
  A) Receiving a letter from the IRS stating that you owe $21,000 in taxes can be very stressful, but there are steps you can take to address the situation. Here are some tips that may be helpful: Read the letter carefully. The first step is to carefully read the letter from the IRS to understand the reason for the tax… Read more:  I received a letter from the IRS. They say I owe $21,000 in taxes. I can’t pay this and I don’t know what to expect. Any advice would be appreciate