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Tennessee Tax Office Contact Phone Numbers

Tennessee Tax Office Contact Phone Numbers and Information

24-hour Message Center:
Statewide toll-free: (800) 342-1003
Nashville-area and out-of-state: (615) 253-0600

Tax Practitioner Hot Line:
Statewide toll-free: (800) 397-8395
Nashville-area and out-of-state: (615) 253-0700
Fax: (615) 253-3580

General Information Numbers:
Taxpayer Services:
Nashville Office: (615) 253-0600
Chattanooga Office: (423) 634-6266
Jackson Office: (731) 423-5747
Johnson City Office: (423) 854-5321
Knoxville Office: (865) 594-6100
Memphis Office: (901) 213-1400
Murfreesboro Road Office (Nashville Regional Office): (615) 360-0423




Electronic Commerce Hot Line:
Statewide toll-free: (866) 368-6374
Nashville-area and out-of-state: (615) 253-0704

Local Government Hot Line: (866) 562-2549

Penalty Waivers: (615) 532-6464

Refunds: (615) 741-0443

Voluntary Disclosure: (615) 741-8319

Brand Registration for Distilled Spirits and Wine: (615) 532-5692

Franchise and Excise Tax Reinstatements and Dissolutions: (615) 741-8999

Individual Income Tax:
Audit Staff: (615) 532-6439
Statewide toll-free: (800) 342-1003
Nashville-area and out-of-state: (615) 253-0600

Inheritance, Estate and Gift Taxes:
Audit Staff: (615) 532-6438

Liquor-by-the-drink Tax Technical Information:
Bonds: (615) 532-4552
Statewide toll-free: (800) 342-1003
Nashville-area and out-of-state: (615) 253-0600

Mail tax payments to:
Tennessee Department of Revenue
Andrew Jackson Building
500 Deaderick Street
Nashville TN 37242

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PLEASE NOTE: ALL WALK-IN IRS OFFICES ARE BY APPOINTMENT ONLY UNLESS YOU ARE MAKING A PAYMENT (CHECK OR MONEY ORDER) OR SUBMITTING A CURRENT YEAR RETURN. CASH PAYMENTS NEED AND APPOINTMENT. FOR APPOINTMENTS PLEASE CALL 1-844-545-5640.

328 Responses to Click to Tell Us Your Experience At Your Local Tax Office

  1. It’s RIDICULOUS that it’s darn near impossible to schedule an appointment with them by dialing the appointment line phone number. (1) When the call goes through, I’ve left messages and my number for someone to call me back, but no one ever does (2) The majority of the time, a recording comes on, claiming I need to call back later or the next day, to which I get the SAME RECORDED MESSAGE. From my experience in the army as a base tax center non-commissioned officer-in-charge and trained tax preparer, this is NOT proper customer service.

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