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North Carolina Tax Office Phone Numbers and Information

Individual Income Tax Refund Inquiry 1-877-252-4052
Forms 1-877-252-3052
General Information

  • Corporate & Franchise Tax
  • Estate and Gift Tax
  • Individual Income Tax
  • Partnership and Fiduciary Tax
  • Privilege License
  • Sales and Use Tax
  • Withholding Tax
  • Making Tax Payments
1-877-252-3052
Motor Fuels Tax 1-877-308-9092
Other Taxes

  • Privilege Taxes
  • Bankruptcy
  • Property Tax
  • Insurance Premium Tax
  • Unauthorized Substance
1-877-308-9103
Electronic Services

  • For assistance with Motor Fuels e-Services please contact the Excise Tax Division at 1-877-308-9092.
1-877-308-9103
Tax Fraud Hotline 1-800-232-4939
 
Tax Assistance Number for International Callers 1-252-467-9000

153 Responses to Click to Tell Us Your Experience At Your Local Tax Office

  1. Because the IRS processes the first return it receives, if another person claims your dependent first, the IRS will reject your return. The IRS won’t tell you who claimed your dependent. But if you don’t suspect anyone who could have claimed the dependent, your dependent may be a victim of tax identity theft. You’ll need to take some steps to protect your right to claim the dependent and your refund if you don’t think that the other person was eligible to claim your dependent. First, double check that you meet all of the requirements to claim the dependent.

    The IRS may delay your refund while the IRS looks into the issue, but you should still receive your refund. File a paper return. Note that when you file a paper return, it can take six to eight weeks for the IRS to process. This includes things like birth certificates and proof of identity, but also documents that show that your dependent lived with you at the same address for more than half of the year. This doesn’t mean that you can’t correct the situation. Don’t panic. The most important thing to remember is to prove with proper documentation that you are entitled to claim the dependent. Document your case as the IRS rules for claiming a dependent can get complicated.

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How do I know if I have to file quarterly individual estimated tax payments?

Q) How do I know if I have to file quarterly individual estimated tax payments? A) According to the IRS: You must make estimated tax payments for the current tax year if both of the following apply: You expect to owe at least $1,000 in tax for the current tax year, after subtracting your withholding and refundable credits. YouContinue Reading

Can we file our return electronically (e-filing)?

Q) Can we file our return electronically (e-filing)? A) According to the IRS – Yes, you can file electronically (e-filing) using any filing status. The limitations are: It must be your original individual return (not an amended return), and You cannot have already filed a return. Filing your return electronically is faster, safer, and more accurate than mailingContinue Reading

How do I request a non-filing verification letter?

Q) How do I request a non-filing verification letter? A) An IRS Verification of Non-filing Letter – provides proof that the IRS has no record of a filed Form 1040, 1040A or 1040EZ for the year you requested. Non Tax filers can request an IRS Verification of Non-filing of their 2015 tax return status, free of charge,Continue Reading

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do I have to claim a child as a dependent to qualify as head of household?

Q) do I have to claim a child as a dependent to qualify as head of household? A) According to the IRS: In certain circumstances, you do not have to claim the child as a dependent to qualify for head of household filing status; for example, a custodial parent may be able to claim head of household filingContinue Reading

Filed Under: IRS

 I received a letter from the IRS. They say I owe $21,000 in taxes. I can’t pay this and I don’t know what to expect. Any advice would be appreciate

Q) I received a letter from the IRS. They say I owe $21,000 in taxes and penalties. I can’t pay this and I don’t know what to expect. Any advice would be appreciated. A) Recommend you call the Tax Relief Hotline at 888-769-8983 for assistance.

Can I pay my state taxes that I owe at the IRS office or a state office and not mail it in or go online?

Q) Can I pay my state taxes that I owe at the IRS office or a state office and not mail it in or go online. I want to pay it at an office in person if able is there one located in ft. Smith,AR or close to that area. A) According to the IRS: If youContinue Reading

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 I filed for 2016 & was on the Apple plan & did not know I would receive a tax form for it.

Q) I filed for 2016 & was on the Apple plan & did not know I would receive a tax form for it. I have moved from where I was living after I filed & you are supposed to be on the plan for 6 or more months of the year you are filling for. WellContinue Reading

I have a IRS payment plan..can’t afford to pay my plan at this time

Q) I have a payment plan with you I have had my hours cut at work and I can’t afford to pay my plan at this time.I don’t know what to do next. A) According to the IRS website you can review your current tax repayment plan. Reviewing a Payment Plan You can view detailsContinue Reading

How much does an student have to make before filing income tax return?

Q) How much does an student have to make before filing income tax return? A) According to the IRS: If you are an unmarried dependent student, you must file a tax return if your earned and/or unearned income exceeds certain limits. To find these limits refer to Dependents under Who Must File, in Publication 501, Exemptions, Standard Deduction and Filing Information.Continue Reading

Corporations

In forming a corporation, prospective shareholders exchange money, property, or both, for the corporation’s capital stock. A corporation generally takes the same deductions as a sole proprietorship to figure its taxable income. A corporation can also take special deductions. For federal income tax purposes, a C corporation is recognized as a separate taxpaying entity. AContinue Reading

Do we take the standard deduction for our house interest payments or do we take 20% of the actual tax amount paid

Q) We live in Grand junction Colorado and bought a house here. We have a mcc a mortgage credit certificate that says we can deduct 20% from our interest paid on our first mortgage. The interest paid is less than the standard deduction. Do we take the standard deduction or do we take 20% of theContinue Reading

Can you request a copy of a previous tax return at a local IRS location?

Q) Can you request a copy of a previous tax return at a local IRS location or does the official form have to be submitted and mailed off? A) According to the IRS website. Taxpayers who need certain prior year tax return information can obtain it from the IRS. Here are nine things to know ifContinue Reading

I messed up my 2016 federal tax form and asked for assistance

Q) I messed up my 2016 federal tax form and asked for assistance from the local IRS people. They told me to go to a $200-$500 tax adviser. I guess paying too much tax ain’t their concern. A) According to the IRS: You can fix mistakes or omissions on your tax return by filing anContinue Reading

What is the best and fastest way to get information about my Tax Refund?

Q) What is the best and fastest way to get information about my Tax refund? A) The best and fastest way to get information on tax refunds is to use the IRS2Go mobile app or the Where’s My Refund? tool. You can start checking on the status of your tax return within 24 hours after we have received your e-filedContinue Reading

How can I check the status of my amended return?

Q) How can I check the status of my amended return? A) You can check the status of your Form 1040X (PDF), Amended U.S. Individual Income Tax Return, using the “Where’s My Amended Return?” (WMAR) online tool or the toll-free telephone number 866-464-2050 three weeks after you file your amended return.  Both tools are available in English and Spanish andContinue Reading

Filed Under: IRS

Will calling the IRS help me get my tax refund any faster?

Q) Will calling the IRS help me get my tax refund any faster? A) According the the IRS: Calling the IRS will not speed up your refund. Our phone and walk-in representatives can only research the status of your refund if it has been 21 days or more since you filed electronically, more than 6 weeks since youContinue Reading

How do I sign my tax return when I (e-filing) using online filing software?

Q)  How do I sign my tax return when I e-file using online filing software? A) According to the IRS  – You sign your tax return using the Self-Select PIN method.  The Self-Select PIN method allows taxpayers to electronically sign their individual income tax return by selecting a five-digit personal identification number (PIN).  The PIN is anyContinue Reading

I did my taxes 3/23/19 and I still haven’t received my refund yet

Q) Hi my name is John B***** I did my taxes 3/23/19 and I still haven’t received my refund yet it’s been 4 month now I just want to know when I will receive my refund. A) If you filed your tax return at least eight weeks ago, call the IRS tax refund hotline atContinue Reading

 We bought our home in 2000 for $60,500. We sold it in July for $60,000. How do I put this on my income tax return for 2018?

Q) We bought our home in 2000 for $60,500. We sold it this last July for $60,000. How do I put this on my income tax return for 2018? A) Most people use the Schedule D form to report capital gains and losses that result from the sale or trade of certain property during the year. As ofContinue Reading

Filed Under: IRS

What is the best and fastest way to get information about my Tax Refund?

Q) What is the best and fastest way to get information about my Tax refund? A) The best and fastest way to get information on tax refunds is to use the IRS2Go mobile app or the Where’s My Refund? tool. You can start checking on the status of your tax return within 24 hours after we have received your e-filedContinue Reading

I got a notice that i owe the IRS money from 2008 and I was incarcerated. Who do I talk to about this ?

Q) I got a notice that i owe the IRS money from 2008 and I was incarcerated and never filed my taxes or worked….. Who do I talk to about this ? A) IRS Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted. Residents of Alaska and HawaiiContinue Reading

Where can I write to have 2018 forms sent to me?

Q) Where can I write to have 2018 forms sent to me? A) According to the IRS Website:The Internal Revenue Service has free tax forms and publications on a wide variety of topics. Due to the continued growth in electronic filing, the availability of free options to taxpayers and efforts to reduce costs; the IRSContinue Reading

 I want to know why I have not yet received my 2014 refund?

Q) I want to know why I have not yet received my 2014 refund.I need to speak with someone concerning my 2014 tax return i have not yet received it. I ordered transcript from 2014 and 2015. The information on each 2014-2015 transcript are Identical but have different tracking numbers. I do not understand how myContinue Reading

Will calling the IRS help me get my tax refund any faster?

Q) Will calling the IRS help me get my tax refund any faster? A) According the the IRS: Calling the IRS will not speed up your refund. Our phone and walk-in representatives can only research the status of your refund if it has been 21 days or more since you filed electronically, more than 6 weeks since youContinue Reading

I have not yet received my refund $5,171. I was told by H R Block that I didn’t owe

Q) I have a problem I filed my taxes February 14 2019 it’s now December 27 2019 I have not yet received my refund $5,171. I was told by H R Block that I didn’t owe and should not run into any problems I guess they were wrong. So with all due respect could youContinue Reading

How do I request a non-filing verification letter?

Q) How do I request a non-filing verification letter? A) An IRS Verification of Non-filing Letter – provides proof that the IRS has no record of a filed Form 1040, 1040A or 1040EZ for the year you requested. Non Tax filers can request an IRS Verification of Non-filing of their 2015 tax return status, free of charge,Continue Reading

Filed Under: IRS

 I have not received my W-2, I need to notify IRS. My employer is ignoring my requests. WHAT DO I DO?

Q) I have not received my W-2 from my previous employer. I contacted the home office via email mid February. Last week all I received was a copy of the health insurance coverage I paid. I have called the IRS 800-829-1040 number multiple times with long waiting and never about to speak to anyone. I attemptedContinue Reading

Filed Under: IRS