New York Tax Office Phone Numbers and Information
| New York Tax Office – Individuals | |
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518-457-5149 518-457-5181 518-457-5181 518-485-9791 518-485-6549 518-485-2392 |
| New York Tax Office – Business | |
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518-485-2889 518-485-2639 518-485-6027 518-485-2392 518-457-5735 518-457-2332 518-457-0260 518-485-2889 518-485-0384 518-485-6654 |
| New York Tax Office – General | |
|
518-485-6820 518-457-5434 518-591-5232 518-457-5387 518-457-5434 518-457-5431 518-485-8698 518-457-8637 518-457-7377 518-457-0578 518-457-4448 518-485-5082Dial 711 |
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- We bought our home in 2000 for $60,500. We sold it in July for $60,000. How do I put this on my income tax return for 2018?Q) We bought our home in 2000 for $60,500. We sold it this last July for $60,000. How do I put this on my income tax return for 2018? A) You will need to file Form 8949, Sales and Other Dispositions of Capital Assets, to report the sale of your home. On this form, you will need to report the purchase price of … Read more
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- I want to know why I have not yet received my 2014 refund?Q) I want to know why I have not yet received my 2014 refund.I need to speak with someone concerning my 2014 tax return i have not yet received it. I ordered transcript from 2014 and 2015. The information on each 2014-2015 transcript are Identical but have different tracking numbers. I do not understand how my 2014 transcript have the same … Read more
- I received a letter from the IRS. They say I owe $21,000 in taxes. I can’t pay this and I don’t know what to expect. Any advice would be appreciateA) Receiving a letter from the IRS stating that you owe $21,000 in taxes can be very stressful, but there are steps you can take to address the situation. Here are some tips that may be helpful: Read the letter carefully. The first step is to carefully read the letter from the IRS to understand the reason for the tax … Read more
4 Comments
I understand that you are having trouble contacting an agent in NY sales tax. I can help you with this.
Here are some things you can do to try to get in touch with an agent:
Try calling at different times of day. The call volume is usually lower in the morning and evening.
Try calling from a different phone number. Sometimes, the call volume can be high for a particular phone number, so trying from a different number can help you get through.
Try using the online chat feature. The online chat feature is usually less busy than the phone lines, so you may be able to get in touch with an agent more quickly.
Try sending an email. The email address for the NY sales tax department is:
salestax.help@tax.ny.gov
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Try visiting the NY sales tax office in person. The office hours are Monday through Friday from 8:30am to 4:30pm.
If you are still unable to get in touch with an agent, you can try contacting the NY sales tax department’s taxpayer advocate. The taxpayer advocate’s office can help you resolve your issue if you have been unable to get help from the regular customer service channels.
The taxpayer advocate’s office can be reached at:
Taxpayer Advocate
New York State Department of Taxation and Finance
W.A. Harriman State Office Campus
Empire State Plaza
Albany, NY 12223-0002
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The phone number for the taxpayer advocate’s office is:
Code snippet
518-485-6549
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I hope this helps.
In addition to the above, you can also try the following:
Check the NY sales tax department’s website for frequently asked questions. There may be an answer to your question there.
Follow the NY sales tax department on social media. They often post updates and announcements there.
Join a forum or group for small business owners in New York. You may be able to find someone who has had a similar issue and can offer advice.
I hope this helps you get in touch with an agent and resolve your issue.